1. Mehtab Sami Mamdouh
El Sheikh Zayed District 16, El Karma Residence Compound, Giza – Egypt
Mob: + 2012 26222149
Email: mahy.samym@gmail.com
Career Objective:
• More than ten years of professional experience on maintains & update the filing & trace system, arrange
meetings and handling all conference calls. Focused on all managerial & administration documentation
(Offer letters, contracts, pre-payments). Follow-up on contracts and inquiries.
Working Experience:
• June 2006 till present (Bank Credit Agricole Egypt)
Office Manager to the Head of Corporate Restructuring & Recovery.
Job Description:
- Follow up of the submission of internal and external reports, setting up a system and keeping updated
records.
- Follow up of the pending lists of various units within the department & records of the pending lists.
- Record keeping of mails / Faxes etc..(incoming / outgoing) & maintenance of updated records.
- Efficiently handling the personal secretarial activities & general delays & complains.
- Efficient maintenance of the files, organization / system of filing, directory of files.
- Handling of the different staff needs (equipment, maintenance etc…).
- Handling all Hotel and flight reservations.
- Preparing all management meetings & committees.
- Follow-up all meetings & committees minutes & decisions.
- Handling and submitting all requested reports & information to the HR of all
department staff.
- Coordinating all managerial tasks with the units heads of the department.
- Preparing monthly reports to my manger about the department units.
- Preparing the confidential & important presentation.
• January 2006 till June 2006 (Water product company - WAPCO– Aqua Delta)
Executive Assistant to the Managing Director
Job Description:
- Handling & following-up all Managing Director's required tasks.
- Following-up all daily, weekly, monthly reports regarding Finance, Administration, IT Sales,
Distribution & Maintenance departments.
- Preparing and creating all required presentations.
- Handling & following-up all required documents regarding imported products from Lebanon and
UK with banks.
- Following-up all kinds of purchase orders for water gallons bottles, coolers, P.V.C. Shrinks,
bottles stickers, etc.
- Responsible for incoming & outgoing correspondences.
- Negotiating and concluding the contracts with the suppliers, hotels, recruitment agencies, etc.

2. - Coordinating all managerial tasks with the heads of the departments.
- Coordinating all aspects of marketing shows from vendor's relation, booth designs and set-up, etc.
- Execute full public relations responsibilities through direct publicity and advertising efforts.
- Preparing the management meetings agenda and collecting the subjects to be discussed from
the departments before the date of meetings and review it with the MD.
- Supervising all admin activities.
- Responsible for all kinds of arrangements such as hotel reservations, flight booking, etc.
- Reviewing and checking all the required documents that need to be approved before submitting
them to the MD.
- Follow-up with the issuance or amendment of any required LG or L/C with the assigned bank.
- Preparing and finalizing all the required documents for any tender with all the departments.
- Arranging and participating in all scheduled trainings.
• November 2004 till November 2005 (Allianz Life Assurance Company – Egypt)
Executive Assistant to the Chief Agency officer & Director of Life Sales and Training Coordinator.
Job Description:
- Handling incoming & outgoing correspondence (faxes, memos, letters & E-mails).
- Maintains & Update the filing system & the trace system.
- Preparing the yearly & quarterly target plan for all units.
- Preparing yearly, quarterly and monthly presentations.
- Handling Hotel and flight reservations.
- Organize receptions, Gala dinner, lunch and cocktail parties.
- Prepare all the reports (daily, weekly, monthly & yearly reports).
- Handling all Sales Force and units Managers attendance at all branches and retail offices.
- Preparing all check requisitions.
- Arrange the Credo meeting and Sales and marketing committee meeting Agenda.
- Preparing the Board presentation.
- Liaise between the life operation, financial department and the sales force in handling the
Medical Referrals, Applications and cash receipts.
- Follow-up with the Life operation on VIP cases.
- Organize the promotional materials and giveaways.
- Preparing HR letters for Sales force.
- Preparing the training Manual.
- Responsible for recruiting.
- Preparing all presentations.
- Preparing the quarterly categories report of the Sales force.
• June 2001 till November 2004 (The Marketeers – Marriott General Sales
representative Egypt & North Africa)
Personal Assistant to President and Travel & North Africa Admin Support.
Job Description:
- Handling incoming & outgoing correspondence (faxes, memos, letters & E-mails).
- Maintains & Update the filing system & the trace system.
- Update the Marriott Magazine online ( E-Buzz).
- Arrange meetings, diary and organize internal and external appointments.
- Organize conferences & prepare presentation.
- Maintain & Update the data base.
- Prepare all the reports (daily, weekly, monthly & yearly reports).
- Prepare training & presentation in French.
- Handling all Hotel reservations.

3. - Prepare the weekly reservation plan & lost & future business reports.
- Preparing all the companies profile.
- Hotel Excellence exam & famtastic rate.
- Preparing for the Pow Wow ( TIA – Travel Industry Association in America every year).
- Preparing quarterly the Wholesaler report, analysis report, MRDW (Marriott Data Warehouse)
report & productivity report.
- Handling the daily sales report & weekly sales plan with the sales force.
- Finalize the commission cases with the financial department.
- Ensure highest performance of P.C’s terminals, network & internet.
- Focus on future potential of business on corporate and non-corporate accounts.
- Accurately identify customer needs.
- Maintain a proper follow-up for pre-paid vouchers.
- Organize promotional materials, events and advertising to promote Marriott worldwide.
- Taking total responsibilities for receiving all necessary documents and information from the clients.
- Handling all inquiry's and customer service until file completed on a same day response.
- See and act on up-sell opportunities.
- Liaise with pro-active sales to coordinate sales calls if required.
- Initiate phone calls to customer base or potential customers when required.
• June 1997 till December 1999 (SHS Company – Under the management of the
USAID).
Admin Assistant to the General Manager for three projects.
Job Description:
- Arrange meetings, diary and organize internal and external appointments.
- Handling incoming & outgoing correspondence (faxes, memos, letters & E-mails).
- Organize receptions and cocktail party.
- Responsible for filling and maintenance archive.
Education:
- B.A. Cairo University, Faculty of Arts, major French literature.
- High school: Lyceé Français.
- French diplomat.
Language:
- French: Fluent
- English: Fluent
- Arabic: Mother tongue
Computer skills:
- Windows 98 ---- 2010 & XP.
- Internet browsing.
Courses:
- Hotel Sales Specialist.
- Business Writing Skills
- Advanced Professional Secretary
- Compliance (FIDES) & Financial Security (AML) – Corporate
- Living the Values of CAE
- Professional Office Manager

4. - Internal Customer service
Personal Data:
- Date of birth: November 17th
, 1978.
- Nationality: Egyptian
- Marital Status: Married