Heba Fawzy Abd Elrazek is an Assistant Operation Manager from Egypt living in Qatar with over 20 years of experience in the tourism industry. She has a Bachelor's degree from Cairo University and is fluent in Arabic, Spanish, and English. Her objectives are to work for a multinational company that offers opportunities for self-growth, travel, and cultural experiences.

1. Heba Fawzy Abd Elrazek
Assistant Operation Manager
Personal Information
Name: Heba Fawzy Abd elrazek
Date of Birth: 10 abril 1978
Address: EL Markhia
City: Doha
Country: Qatar
Gender: Female
Marital Status: Married
Nationality: Egyptian
Cellular: (+974 ) 50221708
E-Mail: haboush74@hotmail.com
Objectives
Work in a multinational company that offers the ability of self-growth and
improvement of individual’s skills through a unique simulating environment,
traveling allowing interaction with various cultures and experiences.
Language
Certification
ICDL
 Microsoft Office
 Advanced Spanish Courses In Centro de
culturas (Cervantes)
 Advanced English Courses In Modly
 Skills Development For Tour Operator
 Courses in incentive tours
Educations
B.Sc. Faculty of Arts – Cairo University 1999
 Grade: Good
Experience
working as Assistant tour operator manager of Galaxia group (one of the big travel agent in tourism camp)
from 1999 till present
Operators plan, create, arrange and operate tour and travel programs.
Provide and organize vacation and holidays packages by coordinating and negotiating with airlines,
hotels, ground transportation services, tour guides and sightseeing providers, restaurants and other
similar businesses.
Provide advice on sightseeing and shopping activities, evaluate services rendered on tours and report
Arabic: Mother tongue
Spanish: Fluently
English: Very Good

2. Also provide advice on sightseeing and shopping activities, evaluate services rendered on tours and
report any problems to tour organizers, and resolve any problems with accommodations, itineraries or
service.
Handle tasks such as preparing marketing brochures, updating website content and making on-site
visits to hotels and other destinations to verify its suitability for inclusion in a tour package.
Interests
1. Communicate with people.
2. Can work under stress.
3. Ability for planning.
4. Able to express ideas competently.
5. Ability to listen to others.
6. Able to learn quickly.
Software's Experience
Microsoft Office Word
Microsoft Office Access
Microsoft Office
Microsoft Office
PowerPoint
Internet Programs
Outlook
Microsoft Office Excel