10 years managerial Experiences. 6 International Openings with multinational organizations. 10 Development Projects. 328 Training Events. Internationally certified. see the presentation. Thanks.

1. Mustafa Abdelalim
Name : Mr. Mustafa Mohamed Abdelalim
Age : 31
Nationality : Egyptian
Marital Status : Committed
Contact : +966 (0) 59531 4022 / 56 515 6163 (Mobile)
Email : mostafaaalim@yahoo.commostafaaalim@hotmail.com
Experiences and Accomplishments:
In high performance and creative interacting personality I had 10 years of experiences. During these
years I achieved my missions successfully within Six International Openings with FOUR SEASONS CHAIN
WORLD WIDE, EMBASSY OF MALAYSIA and EMBASSY OF USA, Saudi German Hospitals Group, Saudi
Organizer LTD., in addition to the International Missions in Istanbul, Tripoli, Doha, Riyadh, Jeddah, Aseer,
Al-Madinah Al-Monawwara, Khartoum, KL Malaysia and Cairo.
CAREER BACKGROUND:
Company Position Year
Saudi Organizer Company Ltd. (SOC) Training and Development Director Oct 09 to date
Duties and responsibilities:
. Prepare training budget for department or organization.
. Evaluate instructor performance and the effectiveness of training programs, providing
recommendations for improvement.
. Analyze training needs to develop new training programs and / or modify and improve
existing programs.
. Conduct or arrange for on-going technical training and personal development classes for staff
members.
. Plan, develop, and provide training and staff development programs, using knowledge of the
effectiveness of methods such as classroom training, demonstrations, on-the-job training,
meetings, conferences, and workshops.
. Conduct orientation sessions and arrange on-the-job training for new hires.
. Confer with management and conduct surveys to identify training needs based on projected
production processes, changes, and other factors.
. Train instructors and supervisors in techniques and skills for training and dealing with
employees.
. Develop and organize training manuals, multimedia visual aids, and other educational materials.
. Develop testing and evaluation procedures.
. Review and evaluate training and apprenticeship programs for compliance with government
standards.
. Coordinate established courses with technical and professional courses provided by community
schools and designate training procedures.
Company Position Year
1 Confidential

2. Mustafa Abdelalim
Saudi German Hospitals Group (SGHG) Corporate Senior Group Trainer Nov 07 to Aug 09
Duties and responsibilities:
• Primarily responsible to formulate new ideas or to adapt or use existing ideas in a new or
unexpected ways to solve problems and to think ahead to spot or create opportunities and
maximize them by having an entrepreneurship competency "Level 3" SGHGATCCompetency
Manual.
• Primarily responsible be totally clear with others about what has to be achieved, to what
standard, by when, within what budget, and then make clear their accountability for delivery by
having Leadership competency "Level 3" SGHGATCCompetency Manual.
• Primarily responsible to possess higher level of inter-cultural competency to demonstrate
respect, interest in and understanding of a range of attitudes, beliefs and traditions and how
these affect and contribute to the organization's achievement of its purpose and strategy
(SGHGATCCompetency Manual).
• Primarily responsible to lead to encourage, inspire and support others to develop confidence
and capability helping them to realize their full potential, by having leadership competency
"Level 3 as a role model for effective leadership (SGHGATCCompetency Manual).
• Primarily responsible to seek feedback and consider it carefully by having self-awareness
competency "Level 3 Understand impact on others" (SGHGATCCompetency Manual).
Company Position Year
USA Embassy GM of Army and Air Force Exchange Services Aug 06 to Oct 07
Duties and responsibilities:
• Primarily responsible for staff hiring, training, and schedule personnel.
• Primarily responsible for implementing the business and management principles involved in
strategic planning, resource allocation, human resources modeling, leadership techniques,
production methods, coordination of people and resources.
• Provides directions to departments, assistant managers and supervisors.
• Provides corrective plan to increase guests/customers satisfaction grade and meeting quality
standards for services, and evaluation of guests/customers satisfaction.
• Monitoring personnel performance to be directive and following the policies and procedures.
• Monitoring sales, expense control and maintaining inventory level.
• Managing day to day operation in the three locations.
• Maintaining the customer's services level of standards.
• Actively supports and implements applicable EEO laws and programs within AAFES.
• Networking with related parties, and participating in the related events.
• Supporting departments, assistant managers, supervisors in doing annul corrective plans.
Company Position Year
2 Confidential

3. Mustafa Abdelalim
Malaysian Embassy International Marketing Manager Aug 04 to Jul 06
Duties and responsibilities:
• To promote the Malaysian exports and services.
• To further strengthen the bilateral trade relations between Malaysia and Egypt, Senegal, Sudan,
and Turkey (as the major business countries in he coverage area for MATRADE CAIRO OFFICE).
• Promotion in the local directories, industry links, associations and champers.
• Networking with local champers, business-industry, and associations and subscribing to
membership of industry associations.
• Participation in Local Trade fairs and exhibition.
• Provide industry briefing to local trade and Malaysian exporters: Example; briefing on TPV
(Trade Promotion Visit) in Libya 2005, the booming sectors in Libya 2005.
• Visiting and reporting on the local and international tradeshow of key industries to assess
market potential for Malaysian exporters.
• Handling the trade investment inquiries, trade complaints from both Malaysian exporters and
local exporters.
• Assisting in organizing of incoming trade, technical and investment missions from various
Malaysian ministries, industry councils and agencies.
• Assisting Trade commissioner to organize buying missions to Malaysia from countries under
area of coverage.
• Providing regular market information to HQ such as market alerts, data, statistics, market
survey, and to update on local trade regime and economic changes.
• Running TPV’s “Trade promotional Visits” to new markets to explore the accessibility to the
market.
• Assisting the Trade Commissioner in administrative duties and managing the commercial
section.
• Assisting the Trade Commissioner in other duties directed from time to time.
• Covering the Absence of the Trade Commissioner in official meetings and conferences locally
and internationally by attending instead.
Company Position Year
Four Seasons Hotels and Resorts Communication Department Head May 01 to Jun 04
Duties and responsibilities:
. Primarily responsible for the following: interpreter
. Managing the Day-to-day Operations.
. Hiring Staff.
. Performance Development Planning.
. Career Path Planning.
. Annual Departmental Action Planning.
. Task-Forcing Missions to open Four Seasons new branches in the world (FS Sharm El Sheikh & FS
Doha).
3 Confidential

4. Mustafa Abdelalim
Education and International Studies/ Researches:
. MBA – Final Phase.
. Bachelor's Degree in Western Studies English Department 2000/2001 from College of Arts Al
Menia University.
. Task Force member with German and American Opening Experts (USA Embassy).
. Management Training in KL, Malaysia.
. TPV’s (Trade Promotional Missions in Egypt, Libya, Sudan, Turkey , KL Malaysia etc.,,)
. Communication and Negotiation.
. FSITP 1.2 , FSITP 1.3 , FSITP1.4 , FSITP 1.5
. FSITP 1.6 (Negotiation Skills).
. PMS (Product Market Study).
. BBI (Behavior Based Interviewer).
. Successful Operation under Pressure.
. Managing and Reviewing Performance.
. Successful Meetings.
. Time Management.
. Manager’s Role.
. Reviewing Performance.
. SDP (Supervisory Development Program).
. Progressive Discipline Course.
. Goals Setting (3P’s)
. Art of Delegation.
. Mesh Impossible (Glitch-ology).
. HR Organization.
. Professional Certified Trainer (PCT), SGHG-ATC.
. Maximizing Communication Effectiveness & Influence (MCEI), SGHG-ATC.
. Training of the Trainer (TOT), SGHG-ATC.
. Building Effective Implementation Team (BEIT), SGHG-ATC.
. Advanced Presentation Skills (APS), SGHG-ATC.
. Problem Solving and Decision Making.
. TOT Certified –TÜV Rheinland – Germany.
Training Missions and others:
. Designated Trainer for Four Seasons Hotels and Resorts: (FS Sharm El Sheikh Opening Team
trained the staff in Communications and Public Relations, they achieved %100 Score by Richey
International evaluation twice.
. Designated Trainer Four Seasons Doha-Qatar Opening Team trained the entire staff.
. Trainer, Central Planner and Marketing Executive Manager for the Commercial Section in the
Malaysian Embassy to Egypt. Organized many International Exhibitions, shows and Seminars in
many countries by contacting the Local Authorities in deferent countries and establishing the
database and all the staff needed to achieve the missions.
4 Confidential

5. Mustafa Abdelalim
. Skilful Match Maker among the different parties. Immediate sales out of the Exporters and
Importers meetings were always overwhelming.
Event No
S. Event Title Venue .
Category
1 Internal Medicine Forum Forum Madinah 13
Current Understanding of Lipids and Cardiovascular
2 Symposium Riyadh 60
Disease
Recent Update on GERD “Clinical Pathway to the
3 Symposium Riyadh 60
future”
4 Lipids and Cardiovascular Disease Symposium Riyadh 10
What’s new in the Hormonal Treatment of Prostate
5 Symposium Riyadh 60
Cancer
6 The Evolving Landscape in GERD Forum Riyadh 10
Recent Update on GERD “ Clinical Pathway to the
7 Symposium Dammam 70
Future”
8 Cochlear Implants Overview Workshop Jeddah 50
9 Cochlear Implants Overview Workshop Riyadh 50
10 TOT Training Course - TUV - Germany Course Riyadh 50
15
11 Therapeutic Nutrition Symposium Cairo
0
20
12 Nursing Practice and patient Education Symposium Cairo
0
Role of Nutrition During sensitive stage of early 40
13 workshop Riyadh
Development 0
Role of Nutrition During sensitive stage of early 16
14 workshop Khobar
Development 0
Role of Nutrition During sensitive stage of early 15
15 workshop Qassim
Development 0
Role of Nutrition During sensitive stage of early 14
16 workshop Ehsaa
Development 0
Role of Nutrition During sensitive stage of early
17 workshop Madinah 95
Development
10
18 Effects of Nutritional Optimization on Clinical Outcome Symposium Jeddah
0
12
19 Effects of Nutritional Optimization on Clinical Outcome Symposium Riyadh
0
20 Update on GERD Symposium Symposium Jeddah 60
10
21 AFME Expert Forum Forum Cairo
0
5 Confidential

6. Mustafa Abdelalim
The Recent Updates on Breastfeeding & Pediatric 16
22 Forum Jeddah
Nutrition 0
Bridging the gap between science & practice In 14
23 Symposium Riyadh
patients with Bronchial Asthma 0
Bridging the gap between science & practice In 15
24 Symposium Jeddah
patients with Bronchial Asthma 0
Recent update on non Vertical Upper Gastrointestinal
25 Symposium Riyadh 80
Bleeding
Recent update on non Vertical Upper Gastrointestinal
26 Symposium Jeddah 90
Bleeding
NON-STEROIDAL ANTI-INFLAMMATORY DRUGS
27 Symposium Riyadh 95
INDUCED GASTRIC INJURY
NON-STEROIDAL ANTI-INFLAMMATORY DRUGS
28 Symposium Jeddah 80
INDUCED GASTRIC INJURY
Gastro esophageal Reflux Disease A Typical Spectrum
29 Symposium Riyadh 90
Disease or Something Else
Gastro esophageal Reflux Disease A Typical Spectrum
30 Symposium Jeddah 80
Disease or Something Else
Metabolism and Cardiovascular Risk Gap "between the
31 Symposium Riyadh 60
guidelines and clinical practice"
Metabolism and Cardiovascular Risk Gap "between the
32 Symposium Jeddah 75
guidelines and clinical practice"
First Annual MEAP Regional Pediatric Congress (Middle
East – Africa – Pakistan) “Updates in Pediatric 14
33 Congress Dubai
Nutrition” Grand Millennium Hotel – Dubai – 0
UAE )
Recent Update On Acid Peptic Disorder “Prevention
34 Symposium Riyadh 70
and Treatment”
35 NutritionalAnalysis Course Course Riyadh 40
36 NutritionalAnalysis Course Course Jeddah 30
Nutritional Intervention in Diabetic Patients Seminar -
37 Seminar Dubai 50
Movenpick Hotel – Dubai – UAE
38 Therapeutic Nutrition Seminar Seminar Riyadh 25
CBAHI Specialized Workshop for Healthcare 11
39 Workshop Al Kharj
accrediting Qualification - Leadership 2
CBAHI Specialized Workshop for Healthcare 11
40 Workshop Al Kharj
accrediting Qualification - Nursing 2
CBAHI Specialized Workshop for Healthcare 11
41 Workshop Al Kharj
accrediting Qualification - Laboratory 2
CBAHI Specialized Workshop for Healthcare 11
42 Workshop Al Kharj
accrediting Qualification - Infection Control 2
CBAHI Specialized Workshop for Healthcare 11
43 Workshop Al Kharj
accrediting Qualification - FMS 2
6 Confidential

7. Mustafa Abdelalim
CBAHI Specialized Workshop for Healthcare 11
44 Workshop Al Kharj
accrediting Qualification - Medical 2
CBAHI Specialized Workshop for Healthcare 11
45 Workshop Al Kharj
accrediting Qualification - Pharmacy 2
CBAHI Specialized Workshop for Healthcare
46 Workshop Al Quayieya 53
accrediting Qualification - Leadership
CBAHI Specialized Workshop for Healthcare
47 Workshop Al Quayieya 53
accrediting Qualification - Nursing
CBAHI Specialized Workshop for Healthcare
48 Workshop Al Quayieya 53
accrediting Qualification - Laboratory
CBAHI Specialized Workshop for Healthcare
49 Workshop Al Quayieya 53
accrediting Qualification - Infection Control
CBAHI Specialized Workshop for Healthcare
50 Workshop Al Quayieya 53
accrediting Qualification - FMS
CBAHI Specialized Workshop for Healthcare
51 Workshop Al Quayieya 53
accrediting Qualification - Medical
CBAHI Specialized Workshop for Healthcare
52 Workshop Al Quayieya 53
accrediting Qualification - Pharmacy
CBAHI Specialized Workshop for Healthcare HotatBani
53 Workshop 46
accrediting Qualification - Leadership Tamim
CBAHI Specialized Workshop for Healthcare HotatBani
54 Workshop 46
accrediting Qualification - Nursing Tamim
CBAHI Specialized Workshop for Healthcare HotatBani
55 Workshop 46
accrediting Qualification - Laboratory Tamim
CBAHI Specialized Workshop for Healthcare HotatBani
56 Workshop 46
accrediting Qualification - Infection Control Tamim
CBAHI Specialized Workshop for Healthcare HotatBani
57 Workshop 46
accrediting Qualification - FMS Tamim
CBAHI Specialized Workshop for Healthcare HotatBani
58 Workshop 46
accrediting Qualification - Medical Tamim
CBAHI Specialized Workshop for Healthcare HotatBani
59 Workshop 46
accrediting Qualification - Pharmacy Tamim
CBAHI Specialized Workshop for Healthcare
60 Workshop Al Zulfi 42
accrediting Qualification - Leadership
CBAHI Specialized Workshop for Healthcare
61 Workshop Al Zulfi 42
accrediting Qualification - Nursing
CBAHI Specialized Workshop for Healthcare
62 Workshop Al Zulfi 42
accrediting Qualification - Laboratory
CBAHI Specialized Workshop for Healthcare
63 Workshop Al Zulfi 42
accrediting Qualification - Infection Control
CBAHI Specialized Workshop for Healthcare
64 Workshop Al Zulfi 42
accrediting Qualification - FMS
CBAHI Specialized Workshop for Healthcare
65 Workshop Al Zulfi 42
accrediting Qualification - Medical
CBAHI Specialized Workshop for Healthcare
66 Workshop Al Zulfi 42
accrediting Qualification - Pharmacy
7 Confidential

8. Mustafa Abdelalim
CBAHI Specialized Workshop for Healthcare
67 Workshop Shaqraa 50
accrediting Qualification - Leadership
CBAHI Specialized Workshop for Healthcare
68 Workshop Shaqraa 50
accrediting Qualification - Nursing
CBAHI Specialized Workshop for Healthcare
69 Workshop Shaqraa 50
accrediting Qualification - Laboratory
CBAHI Specialized Workshop for Healthcare
70 Workshop Shaqraa 50
accrediting Qualification - Infection Control
CBAHI Specialized Workshop for Healthcare
71 Workshop Shaqraa 50
accrediting Qualification - FMS
CBAHI Specialized Workshop for Healthcare
72 Workshop Shaqraa 50
accrediting Qualification - Medical
CBAHI Specialized Workshop for Healthcare
73 Workshop Shaqraa 50
accrediting Qualification - Pharmacy
CBAHI Specialized Workshop for Healthcare
74 Workshop Al Dawadmy 62
accrediting Qualification - Leadership
CBAHI Specialized Workshop for Healthcare
75 Workshop Al Dawadmy 62
accrediting Qualification - Nursing
CBAHI Specialized Workshop for Healthcare
76 Workshop Al Dawadmy 62
accrediting Qualification - Laboratory
CBAHI Specialized Workshop for Healthcare
78 Workshop Al Dawadmy 62
accrediting Qualification - Infection Control
CBAHI Specialized Workshop for Healthcare
79 Workshop Al Dawadmy 62
accrediting Qualification - FMS
CBAHI Specialized Workshop for Healthcare
80 Workshop Al Dawadmy 62
accrediting Qualification - Medical
CBAHI Specialized Workshop for Healthcare
81 Workshop Al Dawadmy 62
accrediting Qualification - Pharmacy
CBAHI Specialized Workshop for Healthcare
82 Workshop Al Majmaah 45
accrediting Qualification - Leadership
CBAHI Specialized Workshop for Healthcare
83 Workshop Al Majmaah 45
accrediting Qualification - Nursing
CBAHI Specialized Workshop for Healthcare
84 Workshop Al Majmaah 45
accrediting Qualification - Laboratory
CBAHI Specialized Workshop for Healthcare
85 Workshop Al Majmaah 45
accrediting Qualification - Infection Control
CBAHI Specialized Workshop for Healthcare
86 Workshop Al Majmaah 45
accrediting Qualification - FMS
CBAHI Specialized Workshop for Healthcare
87 Workshop Al Majmaah 45
accrediting Qualification - Medical
CBAHI Specialized Workshop for Healthcare
88 Workshop Al Majmaah 45
accrediting Qualification - Pharmacy
CBAHI Specialized Workshop for Healthcare
89 Workshop Wadi Al Dawaser 63
accrediting Qualification - Leadership
CBAHI Specialized Workshop for Healthcare
90 Workshop Wadi Al Dawaser 63
accrediting Qualification - Nursing
8 Confidential

9. Mustafa Abdelalim
CBAHI Specialized Workshop for Healthcare
91 Workshop Wadi Al Dawaser 63
accrediting Qualification - Laboratory
CBAHI Specialized Workshop for Healthcare
92 Workshop Wadi Al Dawaser 63
accrediting Qualification - Infection Control
CBAHI Specialized Workshop for Healthcare
93 Workshop WadiAlDawaser 63
accrediting Qualification - FMS
CBAHI Specialized Workshop for Healthcare
94 Workshop Wadi Al Dawaser 63
accrediting Qualification - Medical
CBAHI Specialized Workshop for Healthcare
95 Workshop Wadi Al Dawaser 63
accrediting Qualification - Pharmacy
CBAHI Specialized Workshop for Healthcare
96 Workshop Al Aflaaj 55
accrediting Qualification - Leadership
CBAHI Specialized Workshop for Healthcare
97 Workshop Al Aflaaj 55
accrediting Qualification - Nursing
CBAHI Specialized Workshop for Healthcare
98 Workshop Al Aflaaj 55
accrediting Qualification - Laboratory
CBAHI Specialized Workshop for Healthcare
99 Workshop Al Aflaaj 55
accrediting Qualification - Infection Control
CBAHI Specialized Workshop for Healthcare
100 Workshop Al Aflaaj 55
accrediting Qualification - FMS
CBAHI Specialized Workshop for Healthcare
101 Workshop Al Aflaaj 55
accrediting Qualification - Medical
CBAHI Specialized Workshop for Healthcare
102 Workshop Al Aflaaj 55
accrediting Qualification - Pharmacy
Training Al Babtain Trading 16
103 Customer Service improvement
Project Group 0
104 Food Analysis Course Course Riyadh 41
105 Food Analysis Course Course Jeddah 43
Training Delivery and Missions achieved to highlight as follows:
. Opening Task Force to Four Seasons Resort Sharm El Sheik, Egypt
. Opening Task Force to Four Seasons Resort, Doha Qatar
. HE Minister of Trade and Industry of State of and HE Minister of Trade and Industry of Egypt
trade Mission.
. 100% Scored in Coaching Skills Feedback Questionnaire.
. TPV in Tripoli – Libya.
. MO Conference in KL and Penang – Malaysia.
. Cairo International Exhibition.
. MIFF Exhibition Mission, KL -Malaysia.
. MALBEX Exhibition Mission, KL -Malaysia.
. Army and Air Forces Exchange Services (AAFES) – USA Embassy.
9 Confidential

10. Mustafa Abdelalim
. Human Resources Development Fund (HRDF) Training mission in accordance with Saudi
Entrepreneurship Development Institute (SEDI), Riyadh-KSA
. Strategic committee, Dept. Heads/ Supervisory, front liners Training Mission held in SGH-Riyadh.
. Strategic committee, Dept. Heads/ Supervisory, front liners Training Mission held in SGH-Sanaá.
. Strategic committee, Dept. Heads/ Supervisory, front liners Training Mission held in SGH-Aseer.
. Strategic committee, Dept. Heads/ Supervisory, front liners Training Mission held in SGH-
Jeddah.
. Front liners Training Mission held in SGH-Al-Madinah Al Monawwara.
. JCI Task Force Member with SGH-Al-Madinah Al Monawwara.
Qualified to deliver in the Training Areas of Expertise:
. Career Development Training Cluster.
. Leadership and management Skills Cluster.
. Competencies Based Analysis.
. Talent Management and Development Programming.
. Behavioral and Profile Engine Experiences.
. Profile XT (Profile International).
. MBTI (Myer Briggs Type Indicators).
. Thomas IQ (Intelligence Quotient).
. Brain Bench Psychometric Testing, Pre-Hire and Employee Development Planning.
. Task Force Team Leadership.
. Organizational Opening Preoperational Training Plan.
. Project Management Cluster.
. Business Process Re-structuring.
. Opening Consultant in Management and Human Resources.
. TNA (Training Needs Analysis).
. Training Process / courses designing.
Computer Skills:
. Professional user for APPLE MAC OS & Applications.
. Professional user Microsoft Win.& Applications.
. ICDL Certified -(1000/1000) Score.
Systems and Programs:
. Opera Advanced System "The Latest".
. Network management programs.
. Microsoft Project Management 2010.
. Lotus Notes 2010 (Last Version).
. ASAP System 2010 ( Last Version)
. Alcatel System “The Latest “.
10 Confidential

11. Mustafa Abdelalim
. Fidelio Advanced System "The Latest".
. Online applications.
Language Skills:
. Fluent English (Reading, Conversations, Writing).
. Native Arabic (Reading, Conversations, Writing).
. English Arabic interpreter/ Translator.
. Italian (progressed courses).
Major Personal Characteristics:
. Success Persistent.
. Strategic Planner.
. Global Viewer.
. Productive Manager.
. Match Maker.
. Client Needs viewer.
. Creative Problem Solver.
. Decision Maker.
. Effective Presenter/Speaker.
. Commitment to Rules and Regulation – Policies and Procedures.
. Open Minded and Flexible.
. Technology updates Lover.
. Pro-active.
. Analytical Thinker.
. Documentary skilful.
. Professional Reporting Skills.
. Excellent Project Manager.
. Cosmopolitan.
Current Memberships:
. American Studies and Resources Centre – US Embassy to Cairo
. Saudi Quality Council (SQC)
. Canadian Global Council (CGC).
. American Chamber of Commerce (Amcham)-E-Learning Program
. Marketing Research Profs (MRP)
. Future Youth Club (FYC)
. Saqyat El Sawi Cultural Club (SSCC).
Wish to meet your satisfaction, Thank you …
11 Confidential