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Curriculum Vitae
NAME: AIT BELKACEM
FIRST NAME: Mounir
DATE OF BIRTH: 01- Mar- 85
E.MAIL ADRESS: mounir77308@gmail.com
MOBILE: 050 2484315
FAMILY STATUS: Married
VISA STATUS: Tourist Visa
18/12/2016 to
15/03/2017
OBJECTIVE
12 Years of Professional Experience with Various
Organization in Algeria, Qatar in the field of Tourism
Communication and Administrative Level.
I.T Qualification
• 2006-2005: Data Processing-Office Automation (Excel &Word) Cible Institut
• 2004-2003: U.F.C at Bab Azzouar University (French, Eng, Spanish)
• 2000-1997: Secondary school of Ben Rachik
Work History
• 2015-2016: Receptionist at Optimum Communications
Responsibilities:
1- Serves visitors by greeting, welcoming, directing, and
announcing them appropriately.
2- Answer, screen, and forward any incoming calls while providing
basic information when needed.
3- Maintain security by following procedures and controlling
access (monitoring logbook, issuing visitor badges).
4- Perform other clerical receptionist duties such as filling, photo
Filling and Faxing
• 2012 - 2015 : Promoter Agent in Q-tel Telecommunications – Qatar
Responsibilities
1. Demonstrate and provide information on promoted products /
services.
2. Create a positive image and lead customers to use it.
3. Identify interest and understand customer needs and
requirements.
4. Report on demonstration related information (interest level,
questions asked, number of samples, flyers distributed etc.)
• 2009 - 2012 : Marketing Agent in UPVC company – Qatar
Responsibilities:
1. .Prepared, planned and project managed the publication of all
publicity material to maximise brand promotion.
2. Created marketing campaigns and working with the company's
external PR agency to see them executed.
3. Created and developed new innovative ways to communicate the
company message to their existing customers.
4. Contributed to the annual sales and marketing plan.
5. Planned and project managed marketing events and evaluated
their success.
Evaluated the effectiveness of all marketing activity
• 2006 - 2009 : Receptionist at Swiss Belhotel -Qatar
Responsibilities:
1. Responsible for meeting and greeting visitors and providing
them with a fist class customer service. Also in charge of
maintaining a pleasant and welcoming, but efficient and
professional reception area.
2. Effectively & professionally answering the telephone and dealing
with enquiries.
3. Schedule customer bookings and guide them about available
rooms and suites
4. Prepare incoming and outgoing mail and packages
5. Maintain cleanliness of reception area
6. Greet visitors and employees courteously and cater for their
special requests, needs and complaints.
• 2005 - 2006 : Admin Officer For Qatar Air Ways – Algiers
Responsibilities:
1. Answered telephones and transfer to appropriate staff member.
2. Met and greeted clients and visitors.
3. Create and modify documents using Microsoft Office.
4. Performed general clerical duties to include but not limited to:
photocopying, faxing, mailing, and filing.
5. Maintained hard copy and electronic filing system.
6. Researched, price, and purchase office furniture and supplies.
7. Coordinated and maintained records for staff office space, phones,
parking, company credit cards and office keys.
8. Setup and coordinated meetings and conferences.
9. Maintained and distributed staff weekly schedules.
10. Collected and maintained PC inventory.
11. Supported staff in assigned project based work.
12. Other duties as assigned.
• 2004-2005: Receptionist at Sheraton Hotel – Algiers
Responsibilities:
1- Responsible for providing front end customer service in
addition to secretarial, clerical and administrative support to
ensure that company’s front desk objectives are met in
effective and efficient manner.
2- Highly skilled in greeting visitors and directing them to the
right person or department.
3- Well-versed in managing guests book and issuing security
Passes
3- Hands-on experience in giving information to visitors and
answering their questions
Languages
• Arabic: Fluent
• French: Fluent
• English: Fluent
• Spanish: Good Level.
Hobbies
• Practicing Sports: Swimming, Jogging...
• Reading sport magazines,Internet..
Other
- Holding Category B driving license from Qatar. 11 years experience
- Released from Military Service

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Mounir Ait Belkacem new resume

  • 1. Curriculum Vitae NAME: AIT BELKACEM FIRST NAME: Mounir DATE OF BIRTH: 01- Mar- 85 E.MAIL ADRESS: mounir77308@gmail.com MOBILE: 050 2484315 FAMILY STATUS: Married VISA STATUS: Tourist Visa 18/12/2016 to 15/03/2017 OBJECTIVE 12 Years of Professional Experience with Various Organization in Algeria, Qatar in the field of Tourism Communication and Administrative Level. I.T Qualification • 2006-2005: Data Processing-Office Automation (Excel &Word) Cible Institut • 2004-2003: U.F.C at Bab Azzouar University (French, Eng, Spanish) • 2000-1997: Secondary school of Ben Rachik Work History • 2015-2016: Receptionist at Optimum Communications Responsibilities: 1- Serves visitors by greeting, welcoming, directing, and announcing them appropriately. 2- Answer, screen, and forward any incoming calls while providing basic information when needed. 3- Maintain security by following procedures and controlling access (monitoring logbook, issuing visitor badges). 4- Perform other clerical receptionist duties such as filling, photo Filling and Faxing
  • 2. • 2012 - 2015 : Promoter Agent in Q-tel Telecommunications – Qatar Responsibilities 1. Demonstrate and provide information on promoted products / services. 2. Create a positive image and lead customers to use it. 3. Identify interest and understand customer needs and requirements. 4. Report on demonstration related information (interest level, questions asked, number of samples, flyers distributed etc.) • 2009 - 2012 : Marketing Agent in UPVC company – Qatar Responsibilities: 1. .Prepared, planned and project managed the publication of all publicity material to maximise brand promotion. 2. Created marketing campaigns and working with the company's external PR agency to see them executed. 3. Created and developed new innovative ways to communicate the company message to their existing customers. 4. Contributed to the annual sales and marketing plan. 5. Planned and project managed marketing events and evaluated their success. Evaluated the effectiveness of all marketing activity • 2006 - 2009 : Receptionist at Swiss Belhotel -Qatar Responsibilities: 1. Responsible for meeting and greeting visitors and providing them with a fist class customer service. Also in charge of maintaining a pleasant and welcoming, but efficient and professional reception area. 2. Effectively & professionally answering the telephone and dealing with enquiries. 3. Schedule customer bookings and guide them about available rooms and suites 4. Prepare incoming and outgoing mail and packages 5. Maintain cleanliness of reception area 6. Greet visitors and employees courteously and cater for their special requests, needs and complaints.
  • 3. • 2005 - 2006 : Admin Officer For Qatar Air Ways – Algiers Responsibilities: 1. Answered telephones and transfer to appropriate staff member. 2. Met and greeted clients and visitors. 3. Create and modify documents using Microsoft Office. 4. Performed general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. 5. Maintained hard copy and electronic filing system. 6. Researched, price, and purchase office furniture and supplies. 7. Coordinated and maintained records for staff office space, phones, parking, company credit cards and office keys. 8. Setup and coordinated meetings and conferences. 9. Maintained and distributed staff weekly schedules. 10. Collected and maintained PC inventory. 11. Supported staff in assigned project based work. 12. Other duties as assigned. • 2004-2005: Receptionist at Sheraton Hotel – Algiers Responsibilities: 1- Responsible for providing front end customer service in addition to secretarial, clerical and administrative support to ensure that company’s front desk objectives are met in effective and efficient manner. 2- Highly skilled in greeting visitors and directing them to the right person or department. 3- Well-versed in managing guests book and issuing security Passes 3- Hands-on experience in giving information to visitors and answering their questions Languages • Arabic: Fluent • French: Fluent • English: Fluent • Spanish: Good Level. Hobbies • Practicing Sports: Swimming, Jogging... • Reading sport magazines,Internet.. Other - Holding Category B driving license from Qatar. 11 years experience
  • 4. - Released from Military Service