SILVER JUDE MICHEAL is a Nigerian national seeking a placement where she can utilize her skills and experience. She has over 5 years of experience in customer service roles including as a receptionist and waitress at Pekas Hotel in Lagos, and has also worked as a sales associate, reservation agent, and in makeup and hairdressing. She has a diploma in desktop publishing and business software skills. Her personal attributes include being innovative, a team player, willing to learn, and having strong communication and customer service abilities.

1. CURRICULUM VITAE
Contact: +971-0529507830
EMAIL:lucianarin89@gmail.com
PERSONAL INFORMATION:
Name : SILVER JUDE MICHEAL
Date of birth : 27/FEB/1989
Passport No : A02471382
Gender : FEMALE
Marital Status: SINGLE
Nationality : NIGERIAN
Visa Status : TOURIST VISA
Location : DUBAI
Language : ENGLISH (READ, WRITE& SPEAK)
CAREER OBJECTIVE:
A dynamic smart and interactive young woman with a sound professional background seeking for
placement in any collaborative and challenging environment where integrity, quality, reliability and
diversity is of high value with the objective to support my organization to achieve its goals and aims
with my skills, knowledge, ability and experience while I build my career and enhance my skills.
WORKING EXPERIENCE:
Company: PEKAS HOTEL LAGOS (5-STAR)
Position: RECEPTIONIST
Duration: JANUARY 10, 2013 - DECEMBER 21, 2015
RESPONSIBILITY:
 First point of contact to guest with a smile and greetings.
 Booking of client’s rooms and key control.
 Check-in/Check-out of guest
 Call center and phone calls control
 Wed site update
 Third parties referrals
 Handle customer compliant and complain according to local authority regulation and company’s
policy and guideline in a professional manner to avoid scene and escalation.

2. Company: PEKAS HOTEL LAGOS (5-STAR)
Position: WAITRESS
Duration: APRIL 15, 2011 - JANUARY 09, 2013
RESPONSIBILITY:
 Smile and greet customer as they enter.
 Take order and give guidance in a professional and timely manner.
 Deliver order to guest table and assist them with their concern as they enjoy their meal.
 Take payment and deliver it to the cash counter for processing.
 Give correct change and receipt to guest.
 Bid farewell with a smile, thank you and invite back to visit soon.
Company: GOLD COAST BOUTIQUE (Nigeria)
Position: SALE ASSOCIATE/EXECUTIVE
Duration: 2010 FEB -2011 MARCH
RESPONSIBILITY:
 Attending to customers and greeting them with warm smile and greetings.
 Stock receiving and stock Managing.
 Price Tagging.
 Cash Handling/Banking
 Ordering and inventory.
Company: MURTALA MOHAMMED LOCAL AIRPORT (ARIK AIRLINE) (LAGOS Nigeria)
Position: RESERVATION/TICKETING
Duration: 2009 JANUARY – DECEMBER 2010
RESPONSIBILITY:
 Online booking of passenger tickets.
 Boarding of passenger
 Checking of passenger travel document.
EDUCATIONALBACKGROUND:
 Diploma in Desktop publishing and Peachtree, Word and Excel.
 West African Examination Council Senior School Certificate (2007)
ADDITIONAL TRAINING ATTENDED:
 Makeup and Hairdressing
PERSONAL ATTRIBUTES:
 Innovative with good analytical skills, loyalty, faithful, obedient, willing to workunder pressure.
 Good attitude for team work.
 Always willing to learn and adapt very fast.
 Can conveniently work with people from multicultural background.
 Very good communication skills and good in human relationships, enthusiastic, and have
excellent customer service skills.

3.  Proficient in written, spoken and reading English language.