Tobias Sakin Olinga is a Kenyan national born in 1976 who has over 15 years of experience in hotel management, front office operations, and teaching hospitality. He holds degrees in business management and front office operations and has worked as a hotel manager, front office manager, and tutor. Currently he is the hotel manager at YMCA in Nairobi where he oversees all hotel operations and finances. He is married with three children and is seeking new opportunities in hotel management.

1. CURRICULUM VITAE
NAME : TOBIAS SAKIN OLINGA
NATIONALITY : KENYAN
DATE OF BIRTH : 1976
MARITAL STATUS : MARRIED WITH 3 CHILDREN
ADDRESS : P.O. BOX 18348-00100, NAIROBI
TELEPHONE : 0722 305 303/ 0722 386231
Email : tobiasakin@yahoo.com
PROFESSIONAL STATEMENT
 Graduate in business management from the University of Nairobi, graduate in front office operations from
the Kenya Utalii College and trained as an Instructor at the Kenya technical teachers college. Well
conversant with the use of various accounting software and hotel based software systems.
 I possess strong visionary leadership skills, solid business and people management skills, impeccable
professional integrity, deep insight of best hr practices, can build strong work ethics that guarantee quality
plans which align with the mission and vision of an institution, have an excellent record on business portfolio
and image branding that drives revenue and business growth. Displays charisma, presence, confidence as
well as emotional control in the line of duty.
 I bring along a wealth of experience in Hotel management, Customer Relationship Management acquired in
the training and hospitality industry. Well conversant with hotel operations and understand the concept of
good business management and administration in the hospitality industry
SALARY EXPECTATION – NEGOTIABLE
AVAILABILITY : 1 MONTHS NOTICE
WORK EXPERIENCE
Current : YMCA, NAIROBI CENTRAL (Oct 2012 to date))
Position : Hotel Manager
Responsibility;
- Tabling the consolidated monthly/periodic financial and management reports to the Hotels Management
Committee and the National General Secretary of Kenya YMCA on all hotel operations.
- Responsible and accountable to the National General Secretary and National Executive council of YMCA for
the day-to-day management of the hotel and its staff.
- Commercial accountability for budgeting and financial management, planning/forecasting, organizing and
directing all hotel operations and services, in the front-office, housekeeping, food & beverage operations,
control, purchasing, swimming pool, aerobics, and the security function.
- Constantly review business needs and trends (re-alignment) and interact with the national secretariat to
provide consultative support to planning initiatives that drive revenue/business growth, and capital
improvements that enhance delivery of superior customer services.
- Monitor performance against set business targets, analyze outcomes, review and ensure corrective action
measures are taken up by developing performance measurement and management tools.

2. The Heron Hotel (Jan 2007 to Oct 2010)
Position: Front Office Manager
Was charged with the following responsibilities
 responsible for making the staff duty roster and its implementation
 Ensure room allocation to guests is done in time and to standard.
 Go through cash receipts, cash reports, credit cards and advance deposits to ascertain accuracy.
 Handling and managing the foreign exchange matters of the guests
 Exchange of information on market sources with other hotels.
 Computation of front office cash reports and hotel statistics.
 Check for accuracy the night audit report
 Check all departmental sales are remitted to the front office
 Work with sales dept to enhance and achieve maximum hotel occupancy
 Check hotel rates and maximize the average room rate
Nairobi Aviation College (Jan 2004 to December 2006)
Position: Tutor in Hotel Management
My responsibilities in the department of hospitality included:
 Teaching front office operations, food and beverage management, and customer care
 Prepare schemes of work as per the program developed by the college and external examining bodies.
 set, administer, invigilate, and mark college cats and final exams
 Liaise with examining bodies to ensure communication in regard to respective exams.
 provide to the students relevant information pertaining to external examinations i.e. deadlines, costs, and levels
 Organize student educational and field trips to various hotels, lodges, airlines and the coastal region.
 Liaise and arrange with hotels on student industrial placement as per course demands
 Check the student register to establish individual student class attendance
 Ensure all students have dully paid monthly college fees before undertaking there classes.
 Organize and lead students in the graduation ceremony
 Channel student exam fee payments to various examining bodies as per schedule
Nairobi Serena Hotel (Dec 1998 to Dec 2003)
Position: Front Office Supervisor
- Oversee the operations of the hotels reception, cashiering, concierge, and guest relations
ACHIEVEMENTS
I. beauty pageant
Initiated the first beauty contest at Nairobi Aviation College in 2006 ,this event has turned out to feature in every calendar year
of the college, and the event generates good income to the college as well as show case student talents.
ii. Industrial Placement
Was instrumental in student industrial placement to various hotels, airlines, banks etc, later we developed an industrial
placement dept in the college which to date assists students to secure industrial exposure other than generating income to the
institution.
iii. Market Sources
Advised the directors on the importance of exchanging hotel statistics with other hotels,. This assisted heron hotel to venture
into various markets enjoyed by other competitors. Placed, defended and won tenders to provide hospitality and conference
services to various nongovernmental organizations.

3. Iv. Hotel Pre-opening Ceremony
Assisted and provided expert advice to the directors’ hotel levantes on key aspects of design of the hotel’s front office, kitchen,
laundry, changing rooms, machines and equipment, staffing levels, standard manuals, and controls.
OTHER SKILLS
 Member of Barclays business club
 Member and alternate chairman of the college graduation committee.
 Member of the Kenya Utalii Alumni Association.
REFEREES
1. Mr. Allan Igambi.
The Rooms Division Manager,
Nairobi Serena Hôtel,
Box 46302-00100, tel 0727-282201
2. Mr. Jared Musima.
National General Secretary,
Kenya YMCA,
P.O. Box 63063 - 00100, Nairobi
Tel. 020 2724116, 2724066
3. Dr.William N. Okedi - PhD, MDS, MPH, HSC
Executive Director, Hotel Levantes {Kidee Investment Ltd}
P.O. Box 85-0057, Nairobi, Kenya.
Mobile Tel 0718-722000

4. TOBIAS SAKIN OLING’A
+254-722-305-303