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BUSINESS/ OFFICE JARGON
“Jargon” are special words or expressions that are used 
by a particular profession or group and are difficult for 
others to understand.
For example…. this is full of business jargon.
“Jargon” can also be referred to as “Lingo” or “Slang” & 
“Buzzwords”. 
It’s heavily used particularly in business, the tech industry, in 
restaurants, and in the medical field. 
Here are some examples
In a restaurant: 
1) John’s a no-show, can you take over his tables tonight? 
2) I’m one steak short! There were supposed to be 3 steaks, not 2.
In a restaurant: 
1) A “No Show” – is an employee who doesn’t show up to work (and doesn’t call in) 
2) to be “short” of something - When you don’t have enough of something.
In a hospital: 
1) This patient needs to go into surgery, stat! 
2) Scrub up, doctor. The patient is under and ready for the operation.
In a hospital: 
1) “Stat” – means “immediately”; used for emergency situations. 
2) “to scrub up” – means to wash your hands to prepare for a medical procedure, usually 
surgery.
Internet/social media 
1) OMG, I just took a selfie with Brad Pitt. LOL! 
2) TBH, I don’t really want to go out tonight. I’ll take a raincheck.
Internet/social media 
1) OMG = Oh my God; Selfie – photo you take of yourself; LOL = Laugh Out Loud. 
2) TBH = To Be Honest “I’ll take a raincheck” = something said when you can’t accept 
someone’s invite, but want to meet another 
time
‘Jargon’ used in business is extremely common. Like 
fashion, some phrases go “in and out of style” if they’re 
overused. 
You will see an updated list of current business Jargon. 
See if you can guess the meaning.
I just wanted to give you a heads-up that our office will 
be closed next week for Tet holiday. If you need anything, 
please contact me before or after next week. 
What does to give someone a “heads up” mean?
I just wanted to give you a heads-up 
= 
I just wanted to let you know (ahead of time) 
I just wanted to tell you…
With your key core competencies, you can no doubt achieve 
key performance indicators, take on key challenges, overcome key 
issues in order to make our key stakeholders happy. 
In all of these phrases, what does “key” mean?
“key” + Noun 
= 
“Important”
In order to be successful, we need a paradigm shift in this department. 
Now that I’m the manager, we’re going to experience a paradigm 
shift in the marketing department. 
In all of these phrases, what does “paradigm shift” mean?
we need a paradigm shift in this department 
= 
we need a change in the way we do something/ our model.
I really appreciate your efforts. I can see you’re giving 110% at work. 
Going the extra mile will pay off one day. 
Tom’s never willing to go the extra mile. He often leaves work early and complains 
if he’s given extra responsibilities 
In all of these sentences, what does 110% and to go the 
extra mile mean?
I can see you’re giving 110% at work. Going the extra mile will pay off 
one day 
= 
I can see you’re putting in more effort than normal to be successful
The synergy among the team members is strong, and this 
facilitates cooperation and success in reaching their targets. 
Can you guess what “synergy” 
means
The synergy among the team members is strong, and this 
facilitates cooperation and success in reaching their targets. 
= 
The collaboration among team members… 
(synergy refers to when two or more parts work 
together and produces a greater total effect as 
a pair/group, than they would individually. )
I want to leverage my knowledge and years of experience so 
that I can excel in a Marketing management position. 
We need to leverage our resources and allocate the budget and 
territories very carefully in order to meet our target this quarter. 
What do you think “Leverage” means?
I want to leverage my knowledge and years of experience 
= 
I want to use something (valuable) to achieve a desired result.
Our customers are our priority, and that’s why we’ve developed a 
broad range of value-added services to support our physicians 
increase their medical knowledge & fully understand our 
products. 
What does “Value-added” mean
Value-added 
= 
(this is the technical definition) An amount added to the value of a product 
or service, equal to the difference between its cost and the amount received 
when it is sold. Ex: extended warranty on a product; invitation to conference
I’ll ping you after my meeting so we can find a time to discuss last 
month’s numbers. 
What does it mean to “ping” someone?
I’ll ping you 
= 
I’ll contact you through email, text or by phone..
“After you resolve the issue with the client, can you circle back 
to me?” 
Do you know another word for “circle back”?
can you circle back to me? 
= 
Can you check back in / follow up with me?
This strategy isn’t working. 
We’re not approaching customers 
in the right way. Let’s regroup 
tomorrow, and find a solution. 
“Regroup” can also mean…
Let’s regroup 
tomorrow, and find a solution. 
= 
Let’s re-organize the plan
Instead of focusing on just prescription medication, there’s a new trend of 
physicians taking a holistic approach to health care. They treat not only the 
patient’s symptoms, but they also consider the patient’s mental/emotional well-being 
and overall lifestyle. 
What does it mean to take a HOLIST
There’s a new trend of physicians taking a holistic approach to health care. 
= 
There’s a new trend of physicians considering whole systems (instead of individual 
parts)

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Business Jargon

  • 2. “Jargon” are special words or expressions that are used by a particular profession or group and are difficult for others to understand.
  • 3. For example…. this is full of business jargon.
  • 4. “Jargon” can also be referred to as “Lingo” or “Slang” & “Buzzwords”. It’s heavily used particularly in business, the tech industry, in restaurants, and in the medical field. Here are some examples
  • 5. In a restaurant: 1) John’s a no-show, can you take over his tables tonight? 2) I’m one steak short! There were supposed to be 3 steaks, not 2.
  • 6. In a restaurant: 1) A “No Show” – is an employee who doesn’t show up to work (and doesn’t call in) 2) to be “short” of something - When you don’t have enough of something.
  • 7. In a hospital: 1) This patient needs to go into surgery, stat! 2) Scrub up, doctor. The patient is under and ready for the operation.
  • 8. In a hospital: 1) “Stat” – means “immediately”; used for emergency situations. 2) “to scrub up” – means to wash your hands to prepare for a medical procedure, usually surgery.
  • 9. Internet/social media 1) OMG, I just took a selfie with Brad Pitt. LOL! 2) TBH, I don’t really want to go out tonight. I’ll take a raincheck.
  • 10. Internet/social media 1) OMG = Oh my God; Selfie – photo you take of yourself; LOL = Laugh Out Loud. 2) TBH = To Be Honest “I’ll take a raincheck” = something said when you can’t accept someone’s invite, but want to meet another time
  • 11. ‘Jargon’ used in business is extremely common. Like fashion, some phrases go “in and out of style” if they’re overused. You will see an updated list of current business Jargon. See if you can guess the meaning.
  • 12. I just wanted to give you a heads-up that our office will be closed next week for Tet holiday. If you need anything, please contact me before or after next week. What does to give someone a “heads up” mean?
  • 13. I just wanted to give you a heads-up = I just wanted to let you know (ahead of time) I just wanted to tell you…
  • 14. With your key core competencies, you can no doubt achieve key performance indicators, take on key challenges, overcome key issues in order to make our key stakeholders happy. In all of these phrases, what does “key” mean?
  • 15. “key” + Noun = “Important”
  • 16. In order to be successful, we need a paradigm shift in this department. Now that I’m the manager, we’re going to experience a paradigm shift in the marketing department. In all of these phrases, what does “paradigm shift” mean?
  • 17. we need a paradigm shift in this department = we need a change in the way we do something/ our model.
  • 18. I really appreciate your efforts. I can see you’re giving 110% at work. Going the extra mile will pay off one day. Tom’s never willing to go the extra mile. He often leaves work early and complains if he’s given extra responsibilities In all of these sentences, what does 110% and to go the extra mile mean?
  • 19. I can see you’re giving 110% at work. Going the extra mile will pay off one day = I can see you’re putting in more effort than normal to be successful
  • 20. The synergy among the team members is strong, and this facilitates cooperation and success in reaching their targets. Can you guess what “synergy” means
  • 21. The synergy among the team members is strong, and this facilitates cooperation and success in reaching their targets. = The collaboration among team members… (synergy refers to when two or more parts work together and produces a greater total effect as a pair/group, than they would individually. )
  • 22. I want to leverage my knowledge and years of experience so that I can excel in a Marketing management position. We need to leverage our resources and allocate the budget and territories very carefully in order to meet our target this quarter. What do you think “Leverage” means?
  • 23. I want to leverage my knowledge and years of experience = I want to use something (valuable) to achieve a desired result.
  • 24. Our customers are our priority, and that’s why we’ve developed a broad range of value-added services to support our physicians increase their medical knowledge & fully understand our products. What does “Value-added” mean
  • 25. Value-added = (this is the technical definition) An amount added to the value of a product or service, equal to the difference between its cost and the amount received when it is sold. Ex: extended warranty on a product; invitation to conference
  • 26. I’ll ping you after my meeting so we can find a time to discuss last month’s numbers. What does it mean to “ping” someone?
  • 27. I’ll ping you = I’ll contact you through email, text or by phone..
  • 28. “After you resolve the issue with the client, can you circle back to me?” Do you know another word for “circle back”?
  • 29. can you circle back to me? = Can you check back in / follow up with me?
  • 30. This strategy isn’t working. We’re not approaching customers in the right way. Let’s regroup tomorrow, and find a solution. “Regroup” can also mean…
  • 31. Let’s regroup tomorrow, and find a solution. = Let’s re-organize the plan
  • 32. Instead of focusing on just prescription medication, there’s a new trend of physicians taking a holistic approach to health care. They treat not only the patient’s symptoms, but they also consider the patient’s mental/emotional well-being and overall lifestyle. What does it mean to take a HOLIST
  • 33. There’s a new trend of physicians taking a holistic approach to health care. = There’s a new trend of physicians considering whole systems (instead of individual parts)