The document discusses delegation and empowering employees. It defines delegation as transferring responsibility for a task from one person to another to accomplish a goal. It identifies common barriers to delegation such as lack of confidence and control. It then outlines a five step process for effective delegation: prioritizing tasks, matching tasks to employee skills and abilities, assigning responsibility, empowering employees, and establishing accountability. The benefits of delegation include a more engaged workforce, increased productivity, quality and innovation.

1. The Leadership Excellence Series
Delegate to Empower
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2. Delegation
 The process of transferring the
responsibility for a specific activity
or task from one person to another
and empowering that individual to
accomplish a specific goal.
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3. Barriers to Delegation
 Lack of confidence
 Control
 Selfishness
 Insecurity
 Reluctance
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4. Five Steps of Delegation
 Prioritize
 Match needs to availability and ability
 Knowledgeable
 Motivated
 Able
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5. Five Steps of Delegation
 Assign responsibility
 Describe task and expectations
 Identify training needs
 Identify resources
 Empower/grant authority
 Establish accountability
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6. Benefits of Delegation
 A more involved and empowered
workforce
 Increased productivity and quality
 Reduced costs
 More innovation
 Greater commitment from team
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7. Empower Your Team
Never tell people how to do things.
Tell them what to do and they
will surprise you with their ingenuity.
– General George Smith Patton, Jr.,
United States Army officer
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