The document discusses the role of a leader as a coach and provides guidance on how to effectively coach team members. It outlines universal principles of providing direction, fostering collaboration, and motivating achievement. A coach is responsible for setting high expectations, guiding, supporting, advising, providing feedback, and encouraging team members. The five steps to effective coaching are to compare performance to expectations, meet with the team member, ask for acknowledgement, work toward a solution, and follow up. Coaching benefits include high morale, empowerment, and development.