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Advocacy In the New Media Age
Be a Social Advocate & Influencer
Tips, Best Practices, and Strategy

October 25, 2013
Who Am I?
7 things you need to know about me:

1. Native New Yorker
2. Yankees Fan
3. Been with AARP for 8 years
4. Salsa dancer
5. Beach lover
6. Recovering art historian
7. I love social media!

@aarpny

@heykiddo

skratz@aarp.org

www.linkedin.com/staceykratz

212.407.3708
AARP

2
Who Are You?

Know thyself, know thy platform

AARP 3
Agenda
How to be an effective social advocate
and influencer:
1.Facebook
2.Twitter
3.Evaluating Your Success

@aarpny

@heykiddo

skratz@aarp.org

www.linkedin.com/staceykratz

212.407.3708
AARP

4
So You Think You’re Not
Social Media Savvy?

AARP 5
AARP 6
Make it relevant

690 shares
3,384 likes
282 comments
110,464 reached

AARP 7
Make it personal

AARP 8
K-I-S-S
Keep It Short and Simple for more likes and shares

AARP

9
Would you share it?

Over 10,000 shares

AARP 10
AARP 11
Who to follow
•
•
•
•
•
•
•
•

Legislators
National and local media
Reporters
Celebrities
Nonprofit Organizations
Members/Volunteers/Supporters
Sports teams
Local businesses

AARP 12
What to tweet?
Here are 6 tips on tweeting and getting more followers:
1) Tweet often. The more you tweet, the more followers you will
have – especially if some of those tweets are interacting with other
folks.
2) Be interesting. into your personal interests and mix up what
you're tweeting about.
3) Create lists . If you create a list of people who are interesting to
you (for example, folks tweeting about the mayoral race), many of
them will follow you back.
4) Respond to every @ reply you get.
5) Participate in #FF (follow Friday) #TBT (Throw Back Thursdays),
etc. - recommend good folks to your network, and follow folks that
your friends have recommended.
6) Credit other people in your tweets – if you recommend an article
by the author, then use their twitter handle when you post about the
article.

AARP 13
Empower Your Staff

AARP 14
Find Your Influencers

AARP 15
Customer Service

AARP 16
The Art of the Retweet

AARP 17
Engage

AARP 18
You Got This!

AARP 19
Twitter’s so easy
Even a bird and a beagle can do it…

AARP 20
Evaluate Your Success

AARP 21
Bragging Rights

AARP 22
How You Doing?

AARP 23
Celebrate YOU!!!

AARP 24
#GSD

AARP 25
Stay in touch…
Stacey Kratz
212.407.3708
646.301.8197
skratz@aarp.org
stacey.kratz@gmail.com
@heykiddo
@aarpny
www.facebook.com/stacey.kratz
www.linkedin.com/staceykratz
AARP 26

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How To Be a Social Advocate

Editor's Notes

  1. 2486 shares 9200 likes 553 comments – almost all positive.
  2. How do your posts relate back to AARP’s mission? How are they timely with what’s going on in the world? Government shutdown/Veterans
  3. Empower Your Staff Train – spend the time Contest Don’t Leave This Up to an Intern UGC – User Generated Content. The Art of the Retweet
  4. Customer Service Reps
  5. Set Goals/Metrics
  6. (@Storify, Facebook Insights, TweetReach)