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WELCOME!
SPEAKER
2
Behind the Scenes From the
Manager’s Chair: Decoding
the Secrets of Successful
Salesforce Interviews
● Who’s Hugo Rosário?
● My path to management
● Interview tips
● Generative AI & your job search: ally, enemy or just hype?
● When should you look for a new job?
● Key takeaways
Content
Who’s Hugo Rosário?
Salesforce Practice Head
7x Certified
French Riviera
Group Leader Co-Organizer
● Salesforce Customer
● Chemical Industry
● Former “Solvay”
● 13.200 Employees
● 62 Industrial Sites
● €6.8 Bn Net Sales
● €1.6 Bn EBITDA
2x Dreamforce
Platform
My path to management
Salesforce Practice Head @ Syensqo
● 5 Products
● 4 Orgs, +20k users
● 42 FTE WW
Since 2022
Salesforce Practice Head @ Amadeus
● From 1 Product (Sales Cloud) … to …. +4 Products
● From 1 Org (100 users) … to … 9 Orgs (2k users)
● From 2 FTEs … to … 30 FTE
2017-2022
Junior Biztalk Consultant @ CreateIT
2004
Siebel Consultant @ Novabase
2005-08
Senior Siebel Consultant @ Amadeus
● Product Owner
● Deployment Manager
● Tech Lead
● Business Analyst
2008-2017
+ 30 Interviews
+ 120 Interviews
Interview tips
Your CV
● Main objective: move to the
interview
● Adapt the CV to your job post
● No spelling errors
● Sell your achievements
Generic tips
Your objectives
Know the answer to these
questions:
● Why are your applying to this
job?
● What would make you leave
this job?
● What’s your career target?
(Architect? Management?...)
Applicable to any type of job application
Your expertise
● Build your social presence:
Linkedin!
● Post, share & like Salesforce
content (You can be great, but if
nobody knows…)
● Highlight also your soft skills:
human interactions are key on
remote era
Most relevant skills
Based on where you will work from
Full remote position
● Communication
● Autonomy & Self-Discipline
● Proactivity & Curiosity
Hybrid / on-site position
● Communication
● Social Engagement & Team Work
● Listening & tolerance for
interruptions
Key skills by profile
Salesforce Senior Consultant
Soft Skills
● Your ability to raise questions & clarify
requirements
● Your problem solving approach
● Your capacity to build trust when you speak
Expertise
● Capacity to propose declarative solutions
● Knowledge of best practices
● Customization: Flows, dynamic forms, objects
● Experience with data management
● Appexchange solutions
Salesforce Certifications
Mandatory Recommended
● Administrator
● Sales Cloud / Service Cloud
● Business Analyst
● Sharing & Visibility Architect
Salesforce Senior Platform Developer
Soft Skills
● Your ability to challenge requirements not
aligned with the platform
● Your approach while sizing a requirement
● Your developer view about Salesforce as a
platform
Expertise
● Capacity to use Flows instead of Code
● Salesforce platform key concepts: Security
model, Data Model, Governor Limits.
● Experience with DevOps tools
Salesforce Certifications
Mandatory Recommended
● Platform Developer I
● Platform App Builder
● Platform Developer II
● Sharing & Visibility Architect
Salesforce Architect
Soft Skills
● Your ability to speak business-oriented
● Your approach while discussing high-level
requirements
● Your experience with the Trailblazer
Community
Expertise
● Strong Functional & Technical knowledge with
different Salesforce solutions/clouds
● Previous experience leading complex
implementations
● Great presentation skills & ability to abstract
● Minimum of 4 years (ideally 8) experience in
Salesforce
Salesforce Certifications
Mandatory Recommended
● Application Architect (or)
● System Architect
● Sharing & Visibility Architect
● Administrator
● Sales Cloud Consultant
● Service Cloud Consultant
Generative AI and your job search:
ally, enemy or just hype?
Generative AI and your job search
Ally
Raise your left hand
Enemy
Raise your right hand
Just hype
Raise both hands
● Save time while preparing your CVs & recommendation
letters
● Stand out from the crowd by introducing GenAI topic
during your interview
● Practice interview questions/answers and be more
confident
It’s Your Ally !
● No knowledge about AI could be a No-Go for some
jobs
● GenAI in Salesforce is (still) a niche
● Human connection is irreplaceable
● Too many apps with low maturity, including
Salesforce GenAI
But could be your Enemy & it’s also an Hype!
When should you look for a new
job?
When should you look for a new job?
My 3 criteria
Earning Belonging
Learning
Key takeaways
1. Develop your Communication Skills
2. GenAI is your ally but be careful
3. You can always end-up on a worse job Scan me
https://www.linkedin.com/in/hugorosari
o
Giveback
Connect with me on
Linkedin & I’m happy to
review your CV
THANK YOU!

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  • 2. SPEAKER 2 Behind the Scenes From the Manager’s Chair: Decoding the Secrets of Successful Salesforce Interviews
  • 3. ● Who’s Hugo Rosário? ● My path to management ● Interview tips ● Generative AI & your job search: ally, enemy or just hype? ● When should you look for a new job? ● Key takeaways Content
  • 4. Who’s Hugo Rosário? Salesforce Practice Head 7x Certified French Riviera Group Leader Co-Organizer ● Salesforce Customer ● Chemical Industry ● Former “Solvay” ● 13.200 Employees ● 62 Industrial Sites ● €6.8 Bn Net Sales ● €1.6 Bn EBITDA 2x Dreamforce Platform
  • 5. My path to management Salesforce Practice Head @ Syensqo ● 5 Products ● 4 Orgs, +20k users ● 42 FTE WW Since 2022 Salesforce Practice Head @ Amadeus ● From 1 Product (Sales Cloud) … to …. +4 Products ● From 1 Org (100 users) … to … 9 Orgs (2k users) ● From 2 FTEs … to … 30 FTE 2017-2022 Junior Biztalk Consultant @ CreateIT 2004 Siebel Consultant @ Novabase 2005-08 Senior Siebel Consultant @ Amadeus ● Product Owner ● Deployment Manager ● Tech Lead ● Business Analyst 2008-2017 + 30 Interviews + 120 Interviews
  • 7. Your CV ● Main objective: move to the interview ● Adapt the CV to your job post ● No spelling errors ● Sell your achievements Generic tips Your objectives Know the answer to these questions: ● Why are your applying to this job? ● What would make you leave this job? ● What’s your career target? (Architect? Management?...) Applicable to any type of job application Your expertise ● Build your social presence: Linkedin! ● Post, share & like Salesforce content (You can be great, but if nobody knows…) ● Highlight also your soft skills: human interactions are key on remote era
  • 8. Most relevant skills Based on where you will work from Full remote position ● Communication ● Autonomy & Self-Discipline ● Proactivity & Curiosity Hybrid / on-site position ● Communication ● Social Engagement & Team Work ● Listening & tolerance for interruptions
  • 9. Key skills by profile
  • 10. Salesforce Senior Consultant Soft Skills ● Your ability to raise questions & clarify requirements ● Your problem solving approach ● Your capacity to build trust when you speak Expertise ● Capacity to propose declarative solutions ● Knowledge of best practices ● Customization: Flows, dynamic forms, objects ● Experience with data management ● Appexchange solutions Salesforce Certifications Mandatory Recommended ● Administrator ● Sales Cloud / Service Cloud ● Business Analyst ● Sharing & Visibility Architect
  • 11. Salesforce Senior Platform Developer Soft Skills ● Your ability to challenge requirements not aligned with the platform ● Your approach while sizing a requirement ● Your developer view about Salesforce as a platform Expertise ● Capacity to use Flows instead of Code ● Salesforce platform key concepts: Security model, Data Model, Governor Limits. ● Experience with DevOps tools Salesforce Certifications Mandatory Recommended ● Platform Developer I ● Platform App Builder ● Platform Developer II ● Sharing & Visibility Architect
  • 12. Salesforce Architect Soft Skills ● Your ability to speak business-oriented ● Your approach while discussing high-level requirements ● Your experience with the Trailblazer Community Expertise ● Strong Functional & Technical knowledge with different Salesforce solutions/clouds ● Previous experience leading complex implementations ● Great presentation skills & ability to abstract ● Minimum of 4 years (ideally 8) experience in Salesforce Salesforce Certifications Mandatory Recommended ● Application Architect (or) ● System Architect ● Sharing & Visibility Architect ● Administrator ● Sales Cloud Consultant ● Service Cloud Consultant
  • 13. Generative AI and your job search: ally, enemy or just hype?
  • 14. Generative AI and your job search Ally Raise your left hand Enemy Raise your right hand Just hype Raise both hands
  • 15. ● Save time while preparing your CVs & recommendation letters ● Stand out from the crowd by introducing GenAI topic during your interview ● Practice interview questions/answers and be more confident It’s Your Ally !
  • 16. ● No knowledge about AI could be a No-Go for some jobs ● GenAI in Salesforce is (still) a niche ● Human connection is irreplaceable ● Too many apps with low maturity, including Salesforce GenAI But could be your Enemy & it’s also an Hype!
  • 17. When should you look for a new job?
  • 18. When should you look for a new job? My 3 criteria Earning Belonging Learning
  • 19. Key takeaways 1. Develop your Communication Skills 2. GenAI is your ally but be careful 3. You can always end-up on a worse job Scan me https://www.linkedin.com/in/hugorosari o Giveback Connect with me on Linkedin & I’m happy to review your CV