Unlock the mysteries of successful Salesforce interviews in this insightful session hosted by Hugo Rosario (Salesforce Customer), a seasoned hiring manager that leads the Salesforce Department of multinational company with over 100 interviews under their belt. Step into the manager's chair and gain exclusive behind-the-scenes insights into what makes a Salesforce consultant stand out during the interview process. From deciphering the unspoken cues to mastering key strategies, we'll explore the intricacies of the interview process and provide practical tips for consultants looking to not only pass interviews but also thrive in their roles. Whether you're a seasoned professional or just starting your Salesforce journey, this session is your backstage pass to the secrets that hiring managers wish you knew.

1. WELCOME!

2. SPEAKER
2
Behind the Scenes From the
Manager’s Chair: Decoding
the Secrets of Successful
Salesforce Interviews

3. ● Who’s Hugo Rosário?
● My path to management
● Interview tips
● Generative AI & your job search: ally, enemy or just hype?
● When should you look for a new job?
● Key takeaways
Content

4. Who’s Hugo Rosário?
Salesforce Practice Head
7x Certified
French Riviera
Group Leader Co-Organizer
● Salesforce Customer
● Chemical Industry
● Former “Solvay”
● 13.200 Employees
● 62 Industrial Sites
● €6.8 Bn Net Sales
● €1.6 Bn EBITDA
2x Dreamforce
Platform

5. My path to management
Salesforce Practice Head @ Syensqo
● 5 Products
● 4 Orgs, +20k users
● 42 FTE WW
Since 2022
Salesforce Practice Head @ Amadeus
● From 1 Product (Sales Cloud) … to …. +4 Products
● From 1 Org (100 users) … to … 9 Orgs (2k users)
● From 2 FTEs … to … 30 FTE
2017-2022
Junior Biztalk Consultant @ CreateIT
2004
Siebel Consultant @ Novabase
2005-08
Senior Siebel Consultant @ Amadeus
● Product Owner
● Deployment Manager
● Tech Lead
● Business Analyst
2008-2017
+ 30 Interviews
+ 120 Interviews

6. Interview tips

7. Your CV
● Main objective: move to the
interview
● Adapt the CV to your job post
● No spelling errors
● Sell your achievements
Generic tips
Your objectives
Know the answer to these
questions:
● Why are your applying to this
job?
● What would make you leave
this job?
● What’s your career target?
(Architect? Management?...)
Applicable to any type of job application
Your expertise
● Build your social presence:
Linkedin!
● Post, share & like Salesforce
content (You can be great, but if
nobody knows…)
● Highlight also your soft skills:
human interactions are key on
remote era

8. Most relevant skills
Based on where you will work from
Full remote position
● Communication
● Autonomy & Self-Discipline
● Proactivity & Curiosity
Hybrid / on-site position
● Communication
● Social Engagement & Team Work
● Listening & tolerance for
interruptions

9. Key skills by profile

10. Salesforce Senior Consultant
Soft Skills
● Your ability to raise questions & clarify
requirements
● Your problem solving approach
● Your capacity to build trust when you speak
Expertise
● Capacity to propose declarative solutions
● Knowledge of best practices
● Customization: Flows, dynamic forms, objects
● Experience with data management
● Appexchange solutions
Salesforce Certifications
Mandatory Recommended
● Administrator
● Sales Cloud / Service Cloud
● Business Analyst
● Sharing & Visibility Architect

11. Salesforce Senior Platform Developer
Soft Skills
● Your ability to challenge requirements not
aligned with the platform
● Your approach while sizing a requirement
● Your developer view about Salesforce as a
platform
Expertise
● Capacity to use Flows instead of Code
● Salesforce platform key concepts: Security
model, Data Model, Governor Limits.
● Experience with DevOps tools
Salesforce Certifications
Mandatory Recommended
● Platform Developer I
● Platform App Builder
● Platform Developer II
● Sharing & Visibility Architect

12. Salesforce Architect
Soft Skills
● Your ability to speak business-oriented
● Your approach while discussing high-level
requirements
● Your experience with the Trailblazer
Community
Expertise
● Strong Functional & Technical knowledge with
different Salesforce solutions/clouds
● Previous experience leading complex
implementations
● Great presentation skills & ability to abstract
● Minimum of 4 years (ideally 8) experience in
Salesforce
Salesforce Certifications
Mandatory Recommended
● Application Architect (or)
● System Architect
● Sharing & Visibility Architect
● Administrator
● Sales Cloud Consultant
● Service Cloud Consultant

13. Generative AI and your job search:
ally, enemy or just hype?

14. Generative AI and your job search
Ally
Raise your left hand
Enemy
Raise your right hand
Just hype
Raise both hands

15. ● Save time while preparing your CVs & recommendation
letters
● Stand out from the crowd by introducing GenAI topic
during your interview
● Practice interview questions/answers and be more
confident
It’s Your Ally !

16. ● No knowledge about AI could be a No-Go for some
jobs
● GenAI in Salesforce is (still) a niche
● Human connection is irreplaceable
● Too many apps with low maturity, including
Salesforce GenAI
But could be your Enemy & it’s also an Hype!

17. When should you look for a new
job?

18. When should you look for a new job?
My 3 criteria
Earning Belonging
Learning

19. Key takeaways
1. Develop your Communication Skills
2. GenAI is your ally but be careful
3. You can always end-up on a worse job Scan me
https://www.linkedin.com/in/hugorosari
o
Giveback
Connect with me on
Linkedin & I’m happy to
review your CV

20. THANK YOU!