1. Winston Tilley
217 47th
St NW Bradenton FL, 34209
| Cell: (941) 773-4415
winstonisme@aol.com
Summary
Highly energetic Sales Support Agent who consistently exceeds revenue goals with interpersonal
communication and leadership skills.
Highlights
 Self-motivated
 Excellent customer service
 Teamwork
 Adept multi-tasker
 Excellent time management
 Driven quick leanrer
 Strong work values
 Flexible
Experience
Sales Support, 02/2013 to Current
Fastenal- 816 Manatee Ave E
 Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
 Answered customers' questions regarding products, prices and availability.
 Maintained friendly and professional customer interactions at all times.
 Assisted in large account inventory management programs for specific onsite locations
 Advanced knowledge of internal POS sales programs
 Web based intranet programs for day to day business activates
 Identified, sourced and procured custom product requests to meet customers’ needs
 Scheduled delivery routes to meet client delivery needs and optimize route sales
 Assisted all walk-in customers while handling inbound calls as well as meeting other duty
requirements set by my superiors
 Extensive use in Microsoft windows programs such as exceland outlook
 Organized daily responsibilities to optimize work flow to ensure all responsibilities are met
 Maintained and handled confidential customer specific details for order placement as well as account
maintenance
 Extensive knowledge in government as well as state account protocols
Education
Bachelor of Science – Health Services Administration, Current
State College of Florida - 5840 26th St W, Bradenton, FL 34207