1. Michael Wood 304-839-9286
27 Carmody Ct, Martinsburg WV 25404 Mrwood22@gmail.com
Professional Profile
Talented sales professional who effectively multi-tasks and balances customer needs with
the company demands. Efficiently builds loyalty and long-term relationships with customers,
while consistently reaching sales targets.
• Proven sales track record
• Accomplished in telemarketing
• Self-sufficient
• Detail-oriented
• Staff training
• Management
• Maintaining and processing
confidential information
• Time Management
• Team Leadership
• Adept at closing sales
• Computer Savvy
• Promoted to management in every
position held
Professional Experience
Nationwide Insurance , Martinsburg WV
June 2010 to Current
Associate Agent
Responsibilities:
• Maintained friendly and professional customer interactions
• Shared product knowledge with customers while making personal
recommendations
• Used networking opportunities to create successful, on-going business
relationships
• Responded to all customer inquiries in a timely manner
• Answered customer questions regarding products, prices, and availability
• Maintained personal and confidential information
Nationwide, Hedgesville WV
December 2006 to March 2010
Associate Agent
Responsibilities:
• Emphasized product features based on analysis of customers’ needs.
• Handled the highest volume account in assigned territory.
• Managed office, and all money transactions.
• Maintained personal and confidential information

2. Michael Wood•304-839-9286•MrWood22@gmail.com
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Kay Jewelers, Martinsburg WV
June 2005 to November 2006
Assistant Manager
Responsibilities:
• Managed a multi million dollar store
• Maintained a perfect store inventory
• Handled all shipping and receiving
• Assisted in hiring and training new employees
Education
West Virginia University
Current Student – Senior
Graduation – December 2016 (Bachelors- RBA / Concentration Communication)
Coursework in Communications
Coursework in Business
Blue Ridge Community and Technical College , Martinsburg WV
Associates in Applied Science
05/2011
Coursework in Marketing and Advertising
Coursework in Business Administration
Coursework in Science
References
References are available upon request.