1. WinstonDe Lano Harvey_________________
Windehar0814@gmail.com
50 Cedar Bluff Drive Apt. 16 Home (314) 868-9894
Lake Saint Louis, MO 63967 Cellular (314) 683-0865
QAULIFICATIONS SUMMARY
Dedicated and focused Management professional with morethan 20 years of experience in organizational planning
and development, general and administrativemanagement. Experienced in recruiting,staff management, team
building,training,and mentoring.
PROFESSIONAL EXPERIENCE
Quality Group Leader – General Motors Corporation, Wentzville, Mo. 01/2015 – Present
 Recognizes,communicatesand followssafework practices as the highestpriority
 Leadership Rolein Quality Assuranceacross3 shifts
 Developsand executesBusinessPlan DeploymentLevel 4 and Oversees Level 5
 Responsiblefortheoverall planning,and direction of all activities forteamin accordancewith local,divisional,
corporategoals,objectives,and policies
 Supervisea group of employeesinvolved with inspection,quality audits,engineanalysis & transmissionaudits and
analysis
 Managesthefeedback processfromCareLine to Engineering,Quality GA,and ProductionWork areas
 Complieswith the terms of local and national laboragreements
 Coachesand TeachesQuality teamand supportorganization GM-GMS andProblemSolving method,and implements
Work PlaceOrganization
 Empowersemployeesto continuously improvetheirwork and supports themby managingand eliminating constraints.
 Ensurescompliancewith Built in Quality and ISO standards
 ResponsibleforHourly Employeepayroll andotheradministrativetasks as required.
AutomotiveAssembly Line Worker – General Motors Corporation, Wentzville, Mo. - 04/2014 – Present
 Prepares work to be accomplishedby studying assembly instructions,blueprintspecifications, and parts lists;
gathering parts, subassemblies,tools, and materials.
 Positions parts and subassemblies by using templates orreading measurements.
 Assembles components by examiningconnections forcorrectfit;fastening parts and subassemblies.
 Keeps equipmentoperationalby completing preventive maintenancerequirements;followingmanufacturer's
instructions;troubleshooting malfunctions;calling forrepairs.
 Maintains safe and clean working environmentby complyingwith procedures, rules, and regulations.
 Maintains supplies inventory by checking stockto determine inventory level;anticipating needed supplies;placing and
expediting orders forsupplies;verifying receiptof supplies.
 Conserves resources by using equipmentand supplies as needed to accomplish job results.
 Documents actions by completing production and quality forms.
 Contributes to team effortby accomplishing related results as needed.
Community Outreach Coordinator - WILLIAMS TEMPLE CHURCH OF GOD IN CHRIST - 05/2012 – 12/2014
 Coordinatesactivitiesand work in all areas relatedto community outreach and special projects.
 Sharesresources and gives social,emotional andspiritual supportthrough thefollowingoutlets:
 Neighborhood OutreachCenter(NOC),GED and ComputerClasses,Feed theHungry andClothetheNeedy,
 Parenting Class,Job Training,Housing
 Sick and ShutIn Ministry
 Homeand Foreign Mission
Waiver Re-Assessor -STATE OF MISSOURI DHSS - 01/2013 – 03/2013 (Temporary Assignment)
 Completed morethan 50 reassessments permonth foractiveMedicaid participants with Homeand
Community based services
 Completed Face-to-Facehomevisits to asses participant's eligibility forCDS,HIS,and P.A.C.Eprograms services
 Created,completed,revised,and/ormakeadjustments to participants careplans.

2.  Modified,terminated orreauthorized services as needed,inaccordancewith DHSSpolicies and procedures
Manager, Patient SupportServices - GRACE HILL HEALTH CENTERS, INC. - 04/2011 – 05/2012
 Hired,trained,and supervised15 employees of centralizedscheduling,switchboard,and courierservices department.
 Evaluateteammemberperformancedaily through observation of work completed
 Managed theappointmentscheduling process and systemfortheorganization’s directserviceproviders.
 Performdata analysis to identifytrends thatmay beimpacting patientsupportservices andpresentpossible
solutions/enhancements.
 Design,implement,andmonitorprocesses to provideefficienttransportationandtranslation services.
 Serveastheorganization trainerforappointmentscheduling.
Manager, ACT Team - SAINT PATRICK CENTER - 07/2010 – 01/2011
 Managed the4 A.C.T.teammembers.As partof theA.C.T.multidisciplinary team,to providetreatment,
rehabilitation,advocacy,and casemanagementservices to programclients with severemental illnesses and
chemical dependency problems.
 Directed theday-to-dayclinical operations of theACTteamincluding scheduling staff work hours. Lead thedaily and weekly
organizationalstaff meetings.
 Participated in staff recruitment,interviewing,hiringand work assignments,including developmentand
implementation of stafforientation,trainingand periodicstaff developmentplans.
 Conducted comprehensive,ongoingassessments of programclients’mental illness,physicalhealth,housing
status and otherrelevantneeds by reinforcing long-termself-sufficiency goals and efforts
 Responsible forbudgetary oversightof $1,750,000 annually
Adjunct Professor –BROWNMACKIE COLLEGE - 2/2011 – 2/2012 (Part Time As Needed)
 Conducts undergraduate lectures (12hours perweek)in all facets of Business and Health Care(ICD-10,Billing
Cycle,Next-Gen,Medical Administrative practices,Medicareand Medicaidpolicy and procedures,Etc)
 Arranged studentmeetings with industry professionals to createan extra interestin thesubjectmatter
 Recorded students' progress by conductingspecially designed tests
Client Analysis - SAINT LOUIS HOUSING AUTHORITY - 12/2008 – 7/2010
 Organized and scheduledrecertification,voucherissuance,and programcomplianceappointments withclientfamilies
 Responsible for400plus ProjectBased clientfamily caseload ensuringparticipantcompliancewith St.Louis Housing
Authority, Urban Developmentlaws and regulations pertaining to projectbased,publichousing andsection 8 housing
assistanceprograms.
 Coordinated HCVProjectBasedprograms forvarious projects withintheSaintLouis Metropolitan area
 Verified and correctly determines annual adjusted incomeforeach clientfamily
 Maintained files in compliancewith SLHA andHUD compliancestandards
Substitute Teacher-HAZELWOOD SCHOOL DISTRICT - 06/2005 – 08/2009
Education/InternalLogistics Coordinator - VoiceServices/C.A.R.E. Center Supervisor -
ST. JOHN MERCY MEDICAL CENTER - 08/2005 – 08/2008
 Developed andpresentedtrainingmaterial for350newandexisting employees pertainingto OSHA and Joint
commission compliancestandards ona quarterly and annual basis.
 Increased patientsatisfaction scores from39th percentileto 70th percentilewithina threemonth period
 Managed academicsupportandeducational developmentprograms
 Liaison fortheEnglish asSecondLanguage(ESL) programfor75 international co-workers in conjunction with S.L.A.T.E.
CERTIFICATIONS AND LICENSES
• Emotional Intelligencefor Leaders,AAIM EA,Saint Louis,MO – 2012
• Affiliate Membership, American College of Health Care Executives (ACHE) - 2011
• Certified in Change Acceleration Process (CAP) Manager – 2008
EDUCATION
Lindenwood University, Saint Charles, MO - Master of Sciencein HealthAdministration- 12/2008
Master of Science in Administration with Managementemphasis – 12/2007
Bachelor of Arts in Business Administration – 09/2006