1. TAUSIF IMTIYAZ DARJI
EMAIL: tausif_kw@yahoo.com
PERSONAL DETAILS:
Date of Birth : 22nd
November 1987
Gender : Male
Visa status : Visa Article 18 transferable.
Current Location : Kuwait
DRIVER LICENSE : VALID KUWAIT DRIVERS LICENSE
MBA having more than 4 years of shipping sales experience is seeking supervisory role.
OBJECTIVE:
To get supervisory position in Sales and Marketing wherein education, experience and skills can be
efficiently utilized to increase the sales volume and profitability of the firm. And to build a strong
sales team for achieving greater market development by fulfilling the following underlying
functions:
Leading sales teams to achieve sales objectives.
Identifying potential customers in the market.
Managing the firm’s sales budget and costs.
EDUCATIONAL QUALIFICATION:
Passed full time Master of Business Administration (MBA) from the University Of Wales
Institute Cardiff, United Kingdom in October 2010.
Passed Bachelor of Management Studies (BMS) From Rizvi college of Management, Mumbai
University, India.
Passed Diploma In International Logistics Management (Part 1).
WORK EXPERIENCE:
1. CURRENTLY EMPLOYED AS SALES EXECUTIVE WITH INCHCAPE SHIPPING SERVICES, KUWAIT
SINCE OCT 2014 TILL DATE
Inchcape shipping services (ISS) is internationally known brand for shipping and Logistics
comprising other business streams such as marine services, Engineering and Surveyors.
ISS shipping Kuwait is the agent for Hapag- Lloyd.
Duties Performed:
In charge of the sales department.
Securing New Customers and sustaining the existing accounts.
Strategizing and implementing plans to attain department’s sales objectives.
Negotiating and filing monthly rates with Hapag Lloyd pricing for forwarding accounts.
Promote services of all the brands of Inchcape Shipping services.
Assimilate market information and take part in the overall business development through
weekly / monthly sales meetings.
Reporting to respective lines about their gained- lost businesses.
Providing monthly achievement records to the management.
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2. Conducting monthly briefing sessions to educate / update subordinate about the current
market information.
Follow up with the customers for outstanding receivables.
To make sure all the procedures are followed as per the SOPs.
Monitoring KPIs Set for Export Documentation desk and reviewing the same on monthly
basis.
Cross selling services of other brands of ISS such as International Moving, Clearance and
transportation, etc.
Reporting to the management in accordance with established procedures.
Ensure that timely follow-ups have been made with customers for enquiries and
quotations.
To create brand awareness in the market.
ACHIEVEMENTS:
Secured Tender account businesses such as:
1. Equate Petrochemicals.
2. Alghanim Sahara Trans.
55% growth in export volume in a period of one year.
Secured 60 New Customers within one year.
Handled more than 2300 Enquiries in one year.
Sustained 180 customers.
2. WORKED WITH KUWAIT TRANSCONTINENTAL SHIPPING (KTS) COMPANY AGENTS FOR APL AS
SALES EXECUTIVE SINCE OCT 2012 TILL SEPT 2014 (2 YEARS):
KTS is a shipping and logistical firm based in Kuwait. Having variety of services to cater to
customer needs such as containerised business through agency for lines such as APL and Bay
line, break-bulk, auto liner, oil tanker services, special equipment service, and freight
forwarding:
My duties involved:
Tele calling prospects/customers and fixing appointment for business meeting in order to
know the current trend in customer’s business.
Presenting the company’s services.
Cross selling KTS services.
Generating business lead and converting it into a confirmed business.
Sending email quotations to the customers.
Corresponding with APL pricing for negotiating the rates required by the customer.
Corresponding with the POL for cargo bookings.
Keeping track of the bookings confirmed and loading the same on immediate sailing.
Sending sales lead to the counter parts at different origins for business development.
Presenting weekly business reports to regional manager.
Handling walk-in customers.
Taking care of the demurrage issues and solving them with required approvals from APL
pricing.
Propose quarterly minimum rate guideline for export under assistance of sales manager to
APL pricing.
Keeping track of the inbound as well as outbound volume in order to have a proper balance
of both.
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3. Updating KPI (key performance indicators) of APL sales in order to achieve set targets for
new customer per month, tele-calling, business meetings, etc.
ACHIEVEMENTS:
Achieved a combined target of 150 FEU/month for export and import shipments.
Initiated shuwaikh-colombo export which was dormant for 1 year.
Increased number of shuwaikh-manila export customers thereby increasing weekly
outbound FEUs.
Used tire scrap was under restricted goods on APL’s List. Set criteria for tire scrap export
customers, took approval thereby from APL to start accepting used tire scrap and
successfully exporting used tire scrap.
Consistently achieved monthly team target of 30 new sales lead to be sent to different
origins.
3. WORKED WITH SHARAF SHIPPING AGENCY (SSA) AS SALES EXECUTIVE SINCE JANUARY 2012
TILL September 2012.
The company has one stop services hub such as shipping, freight forwarding, logistics,
chartering and broking, etc. It is a multinational company headquartered in UAE.
My duties involved:
Selling shipping and logistical services of the company.
Performing mainly FCL Import and Export Functions.
Tele-marketing.
Targeting new customers.
Cold calling new customers.
Solving customer grievances relating to inbound/outbound shipments. Grievances such as
freight charges, local charges, Demurrage charges, etc.
Acquiring sales lead from those importers importing on C&F terms and mailing the sales lead
to the port of loading to route the shipments through company’s line.
Convincing the importers to book the shipments on FOB terms.
Providing quotations required by the customers for their shipments to be carried.
Selling additional services such as custom clearance & inland carriage.
Building business network and rapport for sustained business.
Corresponding with forwarding agents at the POL for purpose of competitive rates.
Monitoring vessel schedules and keeping all parties updated.
Present monthly sales report to the management.
Gather market information.
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4. Improve brand/market awareness of TS Lines products and services.
Achievements:
• Successfully achieved target of meeting 10 customers daily.
• Accomplished target of sending 3 sales lead daily of new as well as existing customers.
SKILLS AND KNOWLEDGE ACQUIRED THROUGH BMS AND MBA TRAINING
Effectively understood marketing concepts, difference between sales and marketing,
consumer behavior, market segmentation, designing products, brands, pricing, promotion
and marketing ethics.
Gained required knowledge in International Marketing Concepts such as, identifying
opportunities and devising appropriate strategies, Products and pricing, Advertising for
international impact.
Learnt Logistics Management that plans, implements, and controls the flow and storage of
goods, services, between the point of origin and the point of consumption in order to meet
customers’ requirements.
Learnt to develop, plan & execute effective tactical marketing activities.
Learnt customer service, customer satisfaction and after sales marketing.
ADDITIONAL CERTIFICATIONS:
Attended course titled “Certificate of Proficiency in Microsoft Office 2007 WOW+”.
Attended tutorials for Proficiency in Computer Typing of one month duration.
Attended sales techniques seminar organized by Gulf Agency Company’s learning academy.
INTERESTS AND HOBBIES:
Life would be very boring without hobbies. We would appear like robots, without feelings, like
colour blind creatures, like aliens on our own planet. Hobbies give sense to our existence. My
hobbies and interests are:
Travelling and exploring exotic locations.
Playing different sports like football, handball and cricket.
Practicing different stunts on BMX bi-cycle and motor bikes.
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5. Garden decorations
Adventurous sports like rappelling and mountain climbing.
Chatting with friends, watching movies and listening music.
Fishing, farming and plantation.
Swimming.
TAUSIF IMTIYAZ DARJI
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6. Garden decorations
Adventurous sports like rappelling and mountain climbing.
Chatting with friends, watching movies and listening music.
Fishing, farming and plantation.
Swimming.
TAUSIF IMTIYAZ DARJI
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