Over 15 years of leadership and I still have as much passion and drive as I did when I began. My background has been focused in sales and operations.

1. Omar Sharaiha's CV
1
Omar Fayez Sharaiha
P.O.BOX 219
AMMAN-JORDAN
Abdoun
Mobile: +(962) 79 7799077
ofsharaiha@gmail.com
Objective:
Building up a distinguished career path, excelling in my field of expertise, and investing my skills and experience
in a reputable promising organization.
Personal Data
Place and Date of Birth : Aqaba, August 1st 1980
Marital Status : Married
Citizenship : Jordanian
Education
University : B.S in Business
BCU (American University) in Lebanon 2005
School : Al-Bayan PrivateSchool. Jordan Amman
Professional experience
 [From 01/12/2015- present] Jett Gas Stations
Marketing & Business Development Manager Oil& Gas
1. Deliver high level support related to market intelligence to the sales and marketing teams.
2. Research,analyze and report on marketplace trends and competitors.
3. Research market size, market trends and statistics relative to market expansion opportunities.
4. Prospect for potential new clients and turn this into increased business.
5. Identify potential clients, and the decision makers within the client
organization.
6. Research and build relationships with new clients.
7. Set up meetings between client decision makers and company’s practice leaders/Principals.
8. Plan approaches and pitches. * Work with team to develop proposals that speaks to the client’s needs,
concerns,and objectives.
9. Participate in pricing the solution/service.
10. Handle objections by clarifying, emphasizing agreements and working through differences to a positive
conclusion. * Use a variety of styles to persuade or negotiate appropriately.
11. Present an image that mirrors that of the client.

2. Omar Sharaiha's CV
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 [From 01/05/2015-01/12/2015] Gulf lubricants Amman, Jordan
Lubricants Sales & Marketing Manager (In addition to the previous post)
1.Appointed to establish the Gulf lubricant business in Jordan.
2. I have achieved the following:
a. Dealing with International oil companies.
b. Established the lubricant division and appointed
the sales team.
c. Have set the sales strategies, defined and directed
all sales activities.
d. Segmented the market into territories and set
sales growth plans for each territory.
e. Managed a sales team of 7 salespeople in
addition to a merchandiser and followed up with
them on the journey plans and daily target on
daily basis.
f. Followed up on all merchandising activities
ensuring that products are in sellable conditions.
g. Managed to achieve a stock turnover of 5 times
that resulted in increasing profits.
h. Managed to grow the business from 200KL to
1500 KL in a severe competition environment.
i. Managed a business portfolio valued at USD15
Millions consisting of Lubes & Batteries.
j. Have always achieved budgeted volumes and
margins while implementing my business plans.
k. Have come up with promotional ideas like
display incentives to win the shelves, cap
collection, scratch & win cards...etc.
l. Managed to pass price increases to the market
without losing customers.
m. Have successfully planned events like trade
gatherings, seminars, launching new brands,
launching new products…etc.
n. Have handled customers’ complaints and
overcome their objections.
 [From 1/2012-01/12/2015] Gulf Gas Stations, Amman, Jordan
Fuel Marketing and Sales Manager.
1. Plan, direct and evaluate the operations of the gas station
2. Manage staff and assign duties
3. Study market research and trends to determine consumer demand,
potential sales volumes and effect of competitors’ operations on
sales
4. Determine merchandise and services to be sold, and implement
price and credit policies
5. Locate, select, and procure merchandise for resale

3. Omar Sharaiha's CV
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6. Develop and implement marketing strategies
7. Utilize and cooperate with required customer appreciation and
incentive programs
8. Plan budgets and authorize expenditures
9. Resolve customer complaints
10. Determine staffing requirements and hire or oversee hiring of
staff
11. Orientate each new hire on the basics of the facility and explain
the training schedule
12. Enforce all corporate, local, and state policies and procedures
13. Create and maintain employee schedules
14. Review timecards and employee schedules, ensure all shifts are
covered
15. Submit bi-weekly payroll info (time cards, payroll changes, new
hires, and terminations)
16. Enforce progressive discipline policy with counseling sessions
and written warnings when necessary.
17. CRM
18. Logistic Fuel Tanks.
 [From 3/2007-1/2012] Cairo Amman Bank, Amman, Jordan
Western Union Money Transfers Senior Operation, Customer
Service, Training Officer and Compliance Officer.
1. Financial adjustment
2. Weekly financial settlement.
3. Managing the Western Union yearly SMART plan.(Planning and
Implementing)
4. Supervise the Western Union operations and customer service
officer.
5. Profit analysis of the Western Union subagents.
6. Western Union transfers Anti Money Laundering, compliance
and fraud monitoring.
7. Train new Front Line Associates on the Western Union
procedures and system as well as the Top Team training.
8. All other duties assigned to the department.
 Western Union Money Transfers Operation and Customer Service
Officer.
1. Non-financial and financial adjustments.
2. Audit the daily reports and report them to compliance department.
3. Request the WU operators’ ID and subagents’ terminal IDs from
WU Company.
4. Training new WU front Line Associates on the WU system.
5. Reply to the WU customers inquiries.
 [From 4/2006 to 2/2007] Network Office Supply Company. Amman

4. Omar Sharaiha's CV
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 Exact title of my work: Sales Solution, Sales Department
 [From 8/2002 to 10/2004] International Food Company. Lebanon
 Exact title of my work: General Supervisor
 [From 1997 to 1999] Gallery Maryam for painting and frames. Amman
 Exact title of my work: indoor sales man
Certification Courses
 Instructions and orders issued by the Central Bank of Jordan related to banking operations.
 Motivate and guide staff.
 Detect banking fraud.
 Anti-Money Laundering.
 Banking secrecy.
 Legal Aspects of Banking.
 Operations Compliance.
 Public Safety.
 Coaching and Delegation
 Strategic Marketing Plan.
 Professional Course in Marketing.
 Strategic Management.
 Human Recourses.
Skills
 Marketing survey analysis, data entry, editing, coding.
 Coaching, Supervision.
 Management Proficiency.
 Monitoring advertisement feedback
 Preparing advertising material within budget limit
 Building relations with sales team members.
 Process Improvement.
 Tracking Budget Expenses.
 Accounting software application
 Evaluating business conditions and implementing expenditures
 Identifying strategic management medium
 Administering database and update
 Performance Management
 Requirements analysis & system design
 Leadership behavior and motivation
 Team worker
 CRM
 Developing Budgets
 Loyalty Cards & E-cards distribution plan development.

5. Omar Sharaiha's CV
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Computer Skills
 Windows XP
 Microsoft Office
 Access
 Internet
 Internet Programming
 Programming
 Excellent in computer software
 Excellent in computer hardware
Languages
 Arabic (Native Language)
 English (Fluent Speaking and Understanding, Easily in Writingand Reading)
Training
 Communication Skills
 Event Management
 Human Recourses
 Supervision & Leadership
 Meeting Management
 BrandingManagement
 Export Management
 Time Management
 Advanced Selling Techniques
 Emotional Intelligence
 Niche & Mass Marketing
 Instructions and orders issued by the Central Bank of Jordan related to banking operations.
 Motivate and guide staff.
 Detect banking fraud.
 Anti-Money Laundering.
 Banking secrecy.
 Legal Aspects of Banking.
 Operations Compliance Conference.
 Public Safety.
Security clearance
 Non Smoker
 Very good health