1. Page 1 Suzanne Butler 07971 416307
Suzanne Butler
London, SE26
Mobile - 07971 416307 Home – 020 8693 8596 Email - suzanne.butler@talktalk.net
I am an organised, efficient and hardworking Administrator/PA who is used to working under pressure and to tight
deadlines. I am looking for a permanent, contract or temporary position that will capitalise on my strengths which include
excellent attention to detail, strong time management, prioritisation and organisational skills. I am conscientious,
hardworking, reliable, flexible, tenacious and used to being involved with sensitive and confidential matters. Proficient in
Outlook, Word, Excel and shorthand. I have used PeopleSoft, Cascade and BreatheHR.
November 2015 to October 2016 – Career break
Brookfield Multiplex – October/November 2015 - Temporary Assignment via Angela Mortimer
Six week booking at a construction company in the City of London. Conducted passport and end of probation audits,
worked on Buddy programme, answered and followed up queries in the HR in-box, organised pension administrator
meetings with individuals, kept employee files up to date (scanning and electronic filing) and up-dated HR systems.
April to September 2015 – Career break
Corrie Bauckham Batts Limited (CBB)
March 2014 to March 2015 – Corporate Affairs Assistant
 Provided PA/secretarial support to Chairman
 First point of contact for all HR and payroll queries
 Managed monthly payroll administration using external payroll bureau. Produced a payroll procedure. Assisted
with bonus review. Reconciled pension contributions
 I researched and recommended HR database software (BreatheHR). Transferred all paper files on to system;
trained employees to use system for holiday and sickness reporting/approval; scanned all employee files; audited
system; ran reports; monitored absence reporting
 Pre-employment administration and new joiner inductions
 Monitored probation periods. Following successful completion, provided employees with benefits information
 Drafted job descriptions, liaised with agencies, shortlisted candidates, arranged interviews
 Encouraged and co-ordinated professional training through CII
September 2013 to February 2014 - Career break following bereavement
Canopius Services Limited
January 2008 to August 2013 – HR Co-ordinator
 Joined as an agency temporary in late January 2008, taken on permanently in June 2008
 Provided a consistently high level of service to the organisation by projecting a professional and positive image of
HR. In any department, administration is a key area which determines the degree of efficiency. In HR it is a
fundamental aspect which underpins every facet of the department
 Provided PA support to Head of HR and HR Manager including email management particularly during their
absences from the office, screened telephone calls and managed diaries
 From September 2011 I input monthly payroll data into the in-house payroll system (Cascade) latterly for
approximately 410 permanent and fixed term employees. Prepared documentation for Director’s approval
 Arranged HMRC tax and NI payments and benefit payments, eg pension, childcare voucher contributions
 Resolved payroll queries with employees
 Delivered three New Joiner Presentations each year. Co-ordinated presentations from senior staff members,
organised a buffet lunch and tour of the Lloyd’s building. Suggested new topics to be included in the
presentations, eg Sports and Social Club, Branding
 Developed a process for leavers to ensure all actions were covered, eg payroll, HR system, communication to
other departments
 Assisted colleagues, took on ad hoc projects and accommodated unexpected events
January 2008 to December 2010 – HR Assistant
 Researched, proposed and organised mini health checks for interested employees
 Of own volition, researched vetting providers and flower delivery services. Made recommendations and
implemented changes resulting in a more efficient vetting service and cost savings
 Processed and logged, for budget purposes, all invoices for payment. Designed an authorisation stamp to replace
laborious paper process. The stamp was adopted by HR and IT Departments
 Developed a streamlined and efficient process to track the process of offers and follow-up documentation

2. Page 2 Suzanne Butler 07971 416307
January 2008 to December 2010 – HR Assistant (Continued)
 Induction of new joiners
 For headcount purposes, kept up to date information on contract employees, new recruits and leavers. Monitored
end of contract dates and liaised with managers
 Assisted with administering the annual review and bonus scheme. Ensured all appraisal documentation was
completed, chasing as necessary. Recorded training needs
 Administered medical health insurance scheme, pension scheme joiners, end of probation periods, annual flu
vaccinations. Monitored HR inbox answering queries and taking action as necessary
 Assisted manager with reviewing all HR documentation, eg offer letter, contracts of employment etc
October 2007 to January 2008 – Career break following redundancy
CITI – January 1998 to September 2007
March 2003 to September 2007 – Compliance Analyst, AVP (Promoted to AVP, January 2005)
 Provided registration administration and an advisory service to Citi’s Fixed Income area. Minimised regulatory risk
and avoided regulatory breaches by:
 Analysing, on a case by case basis, regulatory status and advised on action required to achieve FSA Approval
 Co-ordinated regulatory training, external examinations and FSA Approvals process and maintained supporting
documentation and systems
 Ran weekly and monthly reports to identify new employees and pro-actively determine if individuals required
regulatory approval
 Established quarterly review meetings and audit process with Fixed Income
 Co-ordinated US registrations and Continuing Education processes for European personnel
 Additional administration duties included formulating a training schedule for new hires to the team to ensure a
standardised approach to analysing, processing and recording registrations; setting up a process to ensure errors
in invoices were identified; assisted in the implementation of a Peoplesoft module to provide a central registrations
database; issued sales numbers first establishing need and eligibility
July 2000 to March 2003 – HRIS Assistant
 Provided an efficient and professional HR information services service to UK Equities, Fixed Income and 14
overseas offices
 Pro-actively challenged and investigated data changes/approvals to ensure the integrity and accuracy of data held
on HR databases which was trusted and used by HR, Payroll and the business
 Minimised overpayments of salary by, in consultation with Payroll and Graduate Recruitment, introducing a new
process to ensure summer employees were tracked from hire to leave date
 Ensured a consistent approach to processing data by formulating a training schedule for new HRIS Assistants
January 1998 to July 2000 – HR Administrator – J Henry Schroder & Co Limited (purchased by Citi in 2000)
 Delivered an efficient and professional HR administration service to the J Henry Schroder Directors, the Schroder
Private Office, Compliance, IT and Facilities
 Advised employees on HR policy, maintained efficient recruitment, redundancy and maternity administration
processes. Assisted with the annual appraisal and compensation review
 Pro-actively organised the placement of three permanent float secretaries. Booked external temporaries, up-
dated the temporary staff database and ran monthly reports for line managers
 Additionally, co-ordinated the up-dating, printing and distribution of the Staff Handbook, external recruitment of 14
Security Officers, audited personnel files to ensure compliance with Data Protection requirements and arranged a
programme for a work experience student
Previous Employers
Nomura Research Europe Ltd, Marathon Petroleum, Occidental Petroleum, Bowater Scott, Grosvenor House Hotel,
Avon Cosmetics
Qualifications
 London Chamber of Commerce Private Secretary’s Certificate
 4 ‘O’ Levels – English Language with spoken English, English Literature, Mathematics (CSE Grade 1), History
Interests
 Theatre; cinema; keeping fit; making friends with local, urban peacock; sending out newsletter for local ME group