1. 1/6
Mehrban Mohammed Afzal
Sr. Administrative / Office Manager
PERSONAL SUMMARY
An Administrative is responsible for providing administrative and clerical/secreterial services in order to ensure operational and active
maneuvers (job).
Easy going by nature and able to get along with both work collegues and senior management, currently looking for a suitable
Administrative/ Office Manager position.
WORK EXPERIENCE
Sr. Administrative/ Office Manager position.
Reports to Maintenance Manger/Director and is responsible for providing administrative and clerical services. Provide
these services in an effective and efficient manner will ensure that assigned tasks are maintained/done in an effective
and efficient manner.
Have relevant experience in office and budget management. Proficient in MS Office packages. Excellent
communication, networking and organizational skills as well as the ability to multi-task efficiently.
DUTIES
Provide administrative support to ensure that municipal/confidential works and documents are maintained in an
effective, up to date and accurate manner.
Prepare and type correspondence, reports and other documents.
Maintain office files/records with professional manner.
Open and distribute the mail (online work requisitions from various facilites.)
Take and prepare minutes of meetings.
Distribute minutes.
Co-ordinates repairs to office equipments.
Provide support council to ensure that council is provided with the resources to make effective decisions
Maintain confidential records and files.
Maintain records of decisions.
Arrange for payments.
Review and edit reports to the management.
Prepare correspondence for management.
Prepare reports and documents on computer.
Schedule meetings.
Prepare agenda for management meetings.
Attend meetings.
Potential Competencies
Excellent interpersonal skills.
Team building skills.
Decision making skills.
Effective written communication skills.
Stress management skills.
Excellent technical problem solving potential with minimum or no supervision.
Customer Order Fulfillment.
Ability to speak the local language.
Knowledge of office administration and bookeeping procedures.
Very innovative, hardworking, self-motivated and conscientious.
Work Effectively With Peers & Senior Mgmt.
Strong IT, database and communication skills.
Evaluate client’s needs & resources and provide appropriate services.
Judgmental in prioritizing complaints / works priorities
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Professional Experience in UAE.
1. In UAE University (Worked As):
a) Sr. Administrative cum Accounts Officer.
b) Representative for Quality Center.
c) Site Coordinator / Site Supervisor.
Worked in Private Sector as per the following positions:
2. Accountant cum Sales Supervisor in Building Material Est.
3. Personal Secretary to Deputy General Manger
4. Personal Secretary Cum Accountant
5. Secretary and Assist. Accounts Clerk.
UAE University
1. Sr. Administrative cum Accounts Officer. Jan-2002 to Date
Working in CDD, Maintenance Division of UAE University Al Ain as an Sr. Administrative cum Accounts Officer
Major Job Responsibilities are:-
Follow-up with Site & Electro Mechanical Supervisors for Daily Electrical, Plumbing, Masonry, Carpentry, Electro
Mechanical & other maintenance works activities and progress.
To supervise site related various works upon the instruction and demand of Immediate Supervisor (Maintenance
Manager).
Preparing Spring and Summer Corrective & Preventive Maintenance Works schedules.
Getting updates from Yearly Maintenance Contractors or works progress reports for Immediate Supervisor and
superiors review.
Preparing Maintenance Staff Overtime and entering in the payroll system for the access of finance dept. for further
procedure of payments to employees.
Planning the Annual Vacation of maintenance staff.
Preparing detailed summary of staff leave, sick leave for payroll and record and assisting the employees to fill
their leave and inform them to apply the leave to not lose their leave quota from the system if not availing the
leave.
Keeping record of all the new and terminated or resigned staff documents.
Access Door or Swipe card for the employees to access to various UAE University facilities wherever access doors are
installed.
Getting Online / On call work Requisitions status from M/s Khadamat Facilities (third party contractor)
Preparing Yearly Maintenance Contract Preliminary & Final Work Orders (LPOs) and preparing Purchase order in IBIS
(Banner System).
Handling Emergency Maintenance Material Purchasing & Office Petty Cash.
Follow-up of Civil & MEP Maintenance Work Orders & Invoices on weekly and monthly basis or as per the completion
of renovation works.
Preparing Graphical Report of the pending, in progress and completed and cancelled tasks for the Maintenance
Manager as per the requirements to keep it ready prior to ask by the manager.
Preparing the Permanent and temporary Gate passes for various contractors and sending to contractor and security
staff after getting approval signature from management.
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Follow-up of Maintenance Requisitions either by Email or by letters and supervising the helpdesk Staff
and guide them to preparing the reports and follow-up. Like:-
Electrical, Plumbing, Masonry, HVAC, Aluminum, Carpentry, Fire Alarm, Fir Fighting, Public Addressing
System & Other Electro mechanical works.
After receiving, all above said Complaints / Work Requests forwarded to concern UAE University Site
Supervisors / Yearly Maintenance Contracts Contractors for further necessary action with the help of
helpdesk team.
Getting feedback of work status for the above said works from Site Coordinators (Supervisors) and
Contractors, replying to End Users (Request Initiators) for their appraisal and satisfactory.
Preparing graphical reports for completed in progress and pending Work Requests for the
review and analysis of Head of Maintenance Division for further advice and actions.
In case, if the works concern to project or need to do as project, replying to End users or clients for the
Budget Commitment or requirements via online emails or by formal / official letters.
Preparing for Electrical, Plumbing, Masonry etc. Material Requisitions in IBIS, if required or to Assist Store In charge.
Preparing for Electrical, Plumbing and Masonry Material Purchase Orders in IBIS, if required or to Assist Store In
charge.
Internal Memo and correspondence (draft letters / emails) to other Department as per the instruction of immediate
supervisor (Maintenance Manager) or superiors.
Handling Emergency Maintenance Petty cash for urgent basis purchased materials.
Checking / preparing Technical Evaluation and Technical Reports and Graphical reports of tenders / quotations for
the new projects submitted by Bidders if required or as per the instruction of Immediate Supervisor.
Maintenance Projects Budget Preparation" for maintenance works as per the Work Requests from all UAE University
Facilities / Departments with the help of Site Supervisors.
Graphical reports of Projects Budget to present necessary amount for each and every Site of UAE University
wherever need to do as a project.
To show Budgetary Report in Graphical Chart, was 1st time introduce by me in the Department.
Supervising 8 Nos. Helpdesk staff and getting the required day to day task smartly and efficient manners .
Final checking of all monthly invoices of Yearly Maintenance Contracts prior to forward to “Financial Controller”.
Follow-up of Lifts, Barrier, EPS and UPS Maintenance Contractor progress reports.
In addition, getting feedback for all maintenance works status from Facilities Management Departmnet(
Maintenance Division) Site Supervisors for all the above said works.
Filing the documents with proper manners in the respective files with the help of Office Assistant and Helpdesk Staff
and controlling all the documents either related to projects, maintenance or employees.
Data Entry Works:
Worked as a Data Entry Operator for the entry of UAE University Facilities and buildings. Data entry and
accounting works are in Oracle base Facilities Management Software. Work efficiently with expertise & Senior
Management in the beginning stage of Oracle base software called banner system.
2. Sales Representative for Quality Center. 19-Aug-2008 to date
Working as a Sales Representative for Quality Center Furniture sales (One section for Furniture manufacturing inside the
Dept.) on occasional basis or as and when necessary.
Arranging Furniture Exhibition at UAE University Social Club parallel to other Administrative works. Handling its Account till
depositing to Cashier of UAEU Finance Dept. or to Bank Account of UAE University. Preparing Follow-up of orders and Sales
Statement.
3. Site Coordinator / Site Supervisor. – Feb-2008 to date
Working as a Site Coordinator on demand by the Maintenance Manager for the Installation of Furniture and other
maintenance works at Various UAE University Female Hostels and campuses. Have completed many assigned tasks
successfully. Supervising UAEU Technicians and external (from Market) Manpower.
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Software Introduced by me inside the Dept:-
MS Project 1st
time introduced by me in the Department, till date I am handling major scheduling and creative tasks in the
respective software.
Its very useful for the Dept. all important major/minor works are prepared by me when need to plan and
schedule.
Nov-98 to Dec-2001 (Approx. 3 Years):
Worked with Al Karwan Trading and Imp. Est. (Build. Mat. Co.) as an Accountant & Sales Supervisor.
Job Responsibilities :
To bring Local and General Quotations and Tenders from all Govt. Departments and quoting the prices independently and
supplying the materials after receiving LPO.
Handled the Trading Accounts, Profit & Loss Account & Balance Sheet of Al Karwan Trading & Imp. Est. up to Finalization.
Developed monthly internal financial reporting package including unit/revenue/average sales price, income statements, cash
flow, balance sheet, and inventory levels and ratio analyses.
Review actual and accrued entries compared to plan in revenue, cost, operating expenses, and account balances.
Analyze expense trends and accrual levels and account reconciliations.
Supervise staff of 5 Nos. in sales and trading,
Accounts Receivable including collections, Accounts Payable, General Ledger, and Fixed Assets.
During the same period worked occasionally in afternoon for its sister Co. M/S Al Riaz Electro Mech. Est.
Preparing Electrical quotations, tenders and Electrical Drawing.
Handled all "Accounting works" that is invoices, account statements of all the projects, financial Statement & Balance Sheet
of the Company concern to Electro Mechanical related works.
Correspondence to Main Contractors and Consultants".
May-98 to Oct-1998. (Approx. 6 Months)
Worked with M/S “SAS” Emirates Gen. Cont. Co. as a Personal Secretary to Deputy General Manager.
Job Responsibilities were:
Works responsibilities were to filling and preparing all documents properly, making quotations, tenders (relevant
correspondence and documentation) for UAE Armored Forces Abu Dhabi and other private Clients.
Taking dictation from D.G. Manager and preparing the correspondence (letters) to the Consultant and clients.
Invoices for UAE Armored Forces and all other Private Clients. And handled other general secretarial work accordingly.
Preparing Pre-Qualification of the Company for the Consultants and Clients for approvals of new projects.
Apr-96 to May 98 (3 Years Approx.)
Worked in M/S Shelter Architect Consultant Co. Abu Dhabi as a Personal Secretary Cum Accountant.
Job Responsibilities:-
Preparing all tender documents for contractors and clients Correspondence to contractors.
Taking dictation and project related correspondences.
Handling Petty Cash.
Getting messages for Managing Director.
Filling the documents properly.
During the same Period Worked with its sister Company M/S Suhail Al Dhahiri Gen. Cont. Co. as an Accountant.
Feb-1995 to Mar-1996(One Year Approx.)
Worked in Hazara Phosphate Haripur (Pakistan) as a Secretary and Assistant Account Clerk.
Job Responsibilities:-
5. 5/6
o Job responsibility was taking dictation, making commercial and general correspondence, filling the documents, and handling
other office routine works.
o "Worked as an Assistant Account Clerk to making entries in Journals, Ledgers and also worked as a Data Entry Operator and
Assisting to Chief Accountant/Auditor".
Detailed Educational Qualification:
Education Qualification
1992~1994 : B.Sc. (Bachelor of Science in Mathematics A & B & Physics) in 2nd
Division.
1990~1992 : F.Sc (Intermediate Pre-Engineering) in 2nd
Division.
1989 : SSC (Secondary School Certificate in Science in 1st
Division.
Technical Qualification/ Certification
2015 : Certified in IOSHThe Institution of Occupational Safety and Health (IOSH)
2015 : Certified in BS OHSAS 18001 Occupational Health and Safety
2014 : Certified in NEBOSH INTERNATIONAL GENERAL CERTIFICATION (IGC1, IGC2 & GC3.)
2011 : Certified in Team Leadership (from Continuing Education UAE University).
2010 : PMP (Project Management Professional) (from Al Zabeel Institute Dubai) have
completed training and course and become active member of PMI (Project Management
Institute).
2006 : Manual Base Practical Accounting from Al Zabeel Institute Dubai, attested Certificate from Ministry of
Education Dubai.
2006 : Computerize Accounting: Tally Accounting Software from Al Zabeel Institute Dubai,
attested Certificate from Ministry of Education Dubai.
2006 : ICDL (International Computer Driving License) from UAE University. (Windows XP, vista, and Windows 7)
2004. : MCSE (Micro Soft Certified System Engineer) Course is completed.
1994 Computer Languages. (Six Month Computer Diploma)
a. Cobol Language.
b. Turbo Basic Language.
Self-Learned Computer skills:-
a. MS Project (Project Management Software)
b. Suretrak (Primavera) Project management Software.
c. Peachtree Accounting – self learned
d. Excellent knowledge to use internet, e-mail & Scanners.
i. Knowledge to use AutoCAD.
j. Computer Hardware and software good knowledge and experience.
6. 6/6
Personal Information:-
Date of Birth : 16th
Nov. 1971.
Marital Status : Married
Passport No. : QB0156281
Date of Issue : 01/01/2011
Date of Expiry : 31/12/2015
Nationality : Pakistan.
Visa Status : Employment Visa
Languages Known : English, Arabic, Urdu and Punjabi.
Driving Licence : Valid UAE Car & Motor Bike Licence.
Contact No. : Mobile: 0097150-6735390, Friends: 0558024796, 0506731428
Email mafzal12@gmail.com,
Other Hobbies:- Playing Cricket, reading good books, traveling to new places. Making new friends.