1. Sherry Bergeron
14 Pleasant View Drive, Hooksett, NH 03106
(603) 470-9312 | sherrybergeron@hotmail.com
https://www.linkedin.com/in/sherrybergeron
PROFESSIONAL SUMMARY
Detail oriented HRgeneralistwithexperience inhighereducation administration,management, training
& development,andHRcompliance. Adeptat employee relationsfrom relationshipbuilding toconflict
resolution skillsresultingindecreasedturnoverrates.
KEY SKILLS
On-Boarding Orientation
Payroll Staff Development & Training
Conflict Resolution Records Management
Legal Compliance Report/Document Preparation
Teambuilding Performance Management
WORK EXPERIENCE
Mount Washington College (formerly Hesser College) Manchester,NH
Academic Operations/Faculty HR Manager 2008-2016
Reporteddirectlytothe Vice Presidentof AcademicAffairstoprovide operational supportfor
the Office of AcademicAffairswithspecificexpertise innew hire on-boarding, orientation,
training,payroll,anddepartmental compliance.
Approvedtimesheetsandmanaged payroll processingforover250 facultymembers in
PeopleSoft/Workday managementinformation systems.
Preparedanddistributedfacultyteachingassignments aswell asassistedwithdepartmental
staffing.
FacultyDevelopmentCommittee memberresponsibleforcoordinatingfacultydevelopment
seminarsandotherspecial events.
Memberof NewEnglandAssociationof SchoolsandColleges standardfivecommittee
responsible formaintainingfacultyfilesandstatistics.
Managed facultycompliance forthe annual institutional audit andconsistently achievedpassing
rates.
Collaboratedwithdepartmentchairsonconflictresolutionof facultyissues.
Notable Accomplishment:Co-developedanefficiency-enhancingworkflow processusingadatabase to
combine all facultydatainone place whichallowedforincreasingresponsibilitiesnecessitatedbystaff
reductions atthe college.
Mount Washington College (formerly Hesser College) Manchester,NH
Academic Coordinator/Advisor 2004-2008
Accountable forstudentretention andre-enrollmentforthe divisionof continuingeducation.
Consistentlymetestablishedtargetsall fouryears.
Monitored,evaluated,anddocumentedacademicprogressfor600+ eveningstudentstoensure
academicintegrityandadherence toschool policiesandprocedures.
Completedacademicpaperworkincludingtransfercredits,petitionstograduate,learning
contracts, assessmentsof priorlearning,andexternships.
2. Advisedandenrolledstudentsindegreeprogramcurriculum.
Monitoredandcontrolledclasssizestomeetinstructorcost/revenueratio.
Createdtermscheduleswithdegree requirementsforall programsandan appropriate mix of
elective classes.
Notable Accomplishment: Achievedstudentretentiongoalseverytermanddecreasedthe numberof
learningcontractsrequiredtherebyincreasingclasssizesandsavingthousandsof dollarsannually.
Mount Washington College (formerly Hesser College) Nashua,NH
Director of Admissions/Campus Manager 1998-2004
Hiringmanagerresponsibleforselecting,interviewing,hiring,training,assessing andmanaging
admissionsstaff andcampuspersonnel.
Developedindividual enrollmentgoalsforstaff membersandpreparedweeklycoaching
sessions tomentorstaff achievements.
Reportedenrollmentstatistics toExecutiveDirectoronadaily,weekly,andtermbasis.
ConductedaccountabilitymeetingswithFinancialAidandStudentAccountsdepartmentsto
verifystatusof financial packagingand/orfinancial obligation.
Resolved studentissues/complaints.
Notable Accomplishment: Memberof President’sClubfor fouryearsdue to meeting/exceeding
enrollmentobjectivesforthe NashuaCampus.
Mount Washington College (formerly Hesser College) Nashua,NH
Assistant Director of Admissions 1996-1998
Interviewed,enrolled,andadvised500+ new andreturningstudents.
Updatedand reviewedprogramplanningworksheetstoensure academicintegrity.
Supervisedtelemarketers,includingtheiroutgoingcall volume and enrollmentmetrics.
Notable Accomplishment: PromotedtoDirectorof Admissionsdue to achievementof student
enrollmentgoals.
EDUCATION
Kaplan University
Masters of Science in Management
Concentrationin Human Resources
University of New Hampshire
Bachelor of Science in Business Administration
RELEVANT TEACHING EXPERIENCE
Mount Washington College (formerly Hesser College) Manchester,NH
AdjunctInstructor 2016
Human Resource Management
COMPUTER SKILLS
Word, Excel,PowerPoint,Workday,PeopleSoft,Brassring,CampusVue