Kathie Morrison is a highly accomplished senior human resources director with over 25 years of experience developing HR departments from scratch. She has extensive expertise in areas such as HR management, payroll administration, benefits administration, vendor negotiations, HR information systems, budgets, and employee relations. Her professional experience includes building HR departments for several companies and holding HR director roles where she established functional HR procedures and policies to enhance operations and ensure regulatory compliance.

1. KATHIE L. MORRISON
535 Sailwind Drive  Roswell, Georgia 30076
H: 770.992.3196  C: 770.757.5090  kathiemorrison3@aol.com
Human Resource Management
Highly accomplished senior human resources director recognized by C-level executives as a creative, effective
strategic planner and decision maker. Extensive expertise developing departments from scratch, including
policies, processes, systems, and standards. Proven professional track record directing all aspects of employee
payroll, benefits, recruiting, training, performance management, and employee relations.
Areas of Strength
HR & Operational Management leading large and successful teams of cross-functional employees across
multiple locations.  Payroll & Benefits Administration  Vendor Negotiations  Startups & Turnarounds  HR
Information Systems (HRIS)  Budgets & Schedules  Employee Relations
Professional Experience
HOVG, LLC DBA, Bay Area Credit Service, LLC Atlanta, Georgia 2011 to 2016
Accounts Receivable Management Corporation,
Human Resources Director
Fundamental responsibilities include managing payroll, benefits, counseling, recruitment, employee relations,
performance management, new staff orientation, project management, program development, EEOC guidelines,
company HR policy, compliance and employee handbook.
 Established, consolidated and constructed a corporate HR department, establishing functional
procedures to enhance operations and ensure compliance with state and federal regulations.
 Developed policy and procedures resulting in time and monetary savings.
 Established process for utilizing HRIS system.
Direct payroll (ADP), HRIS, budgets, employee files/documentation, benefits administration, employee
orientation, and management training. Created policies and procedures for new hire processing, performance
review, document storage and retrieval, recruiting, benefit administration, sexual harassment and workplace
violence prevention, and complaint management. Developed and distributed employee handbook, procedural
manuals and HR forms.
INVeSHARE/Swingvote, Inc. Atlanta, Georgia 2007 to 2011
Outsource provider of proxy delivery and voting services for banks, brokerage firms and institution investors .
Human Resources/Operations Director
Core management duties include managing payroll, benefits, counseling, recruitment, employee relations,
performance management, new staff orientation, project management, program development, EEOC guidelines,
company HR policy, compliance and employee handbook.
 Built HR department from the ground up, establishing functional procedures to enhance operations and
ensure compliance with state and federal regulations.
 Developed a unique job description system to define, track and report open positions and to enable
management of all positions across multiple departments.
 Developed and implemented Performance Evaluation system using SuccessFactors,
 Developed and implemented a complete paperless filing system.
 Developed policy and procedures resulting in time and monetary savings.
 Reduced benefit costs by 20% while enhancing services offered.
 Established process for utilizing HRIS system.
 Lead the team in development of the internal Operations System for the management of shareholder
communications and proxy events.

2. o KATHIE L. MORRISON
Page Two  kathiemorrison3@aol.com
FINANCIAL ASSET MANAGEMENT SYSTEMS, Atlanta, Georgia  1999 to 2006
National third-party receivables Management Company with 550 employees.
Human Resources Director
Provided management to 11 personnel administering all HR functions at 5 locations in 2 states.
 Built HR department from ground up to outstanding functionality, including implementation of HRIS and
department management processes.
 Achieved savings by reducing losses on Department of Labor claims from over 85% to 21%.
 Devised and delivered 10-module management training program graduating over 100 staff.
 Saved 10 hours of payroll preparation per operational manager per month and 12 hours of payroll
finalization twice per month with web-based time clock system.
 Installed standalone ADP PCPW system for payroll processing and upgraded to PayeXpert web-based
environment.
 Increased employee participation in benefits programs by more than 10%.
 Reduced call center turnover from 140% to fewer than 80% with needs assessment.
 Obtained 99% employee satisfaction in resolution of HR complaints.
 Negotiated costs/schedules and designed/managed 2 physical HR relocations.
 Implemented security system enabling access based on employee department and location.
Drove employee recruitment, hiring, termination, relations, and Department of Labor, EEOC, and worker’s
compensation claims. Directed payroll, HRIS, budgets, employee files/documentation, benefits administration,
employee orientation, and management training. Created policies and procedures for new hire processing,
performance review, document storage and retrieval, recruiting, benefit administration, sexual harassment and
workplace violence prevention, and complaint management. Developed and distributed employee handbook,
procedural manuals, HR forms, and bimonthly newsletter for personnel. Administered health, dental, short/long-
term disability, life insurance, and flexible spending programs. Coordinated internal/external audits, facility
security systems, vendor negotiations, and employment attorney relations.
RISK MANAGEMENT RESOURCES, Atlanta, Georgia  1998
Credit, collections, and recovery services consulting company.
Recovery Management Consultant
PRUDENTIAL BANK & TRUST, Atlanta, Georgia  1994 to 1997
Credit card division of international banking and insurance company.
Loss Recovery Manager
FIRST OF AMERICA BANK, Kalamazoo, Michigan  1990 to 1994
Banking and revolving credit services company with 42 affiliate banks across 3 states.
Credit, Collection, & Recovery Manager
EDUCATION & TRAINING
Internal Management Training Courses
EEOC, ADP, Time Management & Public Speaking
Undergraduate Business Studies, Moorpark College, Moorpark, CA
AFFILIATION
Society for Human Resource Management (SHRM)
COMPUTER SKILLS
Microsoft Office (Word, Excel, Access, PowerPoint, & Outlook), Millennium (M3), SuccessFactors, ADP
Workforce Now, ADP PCPW, Pay eXpert, ezLabor, Time and Attendance, Report Writer, Crystal Reports,
BFrame, FDR, TSYS, CACS, & Topaz, Kantech