Recruitment and Training of the Drone Operations Department Season 3 Semi Final Business Case Scenario Submission - Submitted By : APURWA SHARMA - From Team Edison | Submission Date & Time : 2021-03-14 11:02:12

1. TRAINING MODULE
Human Resource Department
MARCH 14, 2021
AIRWAY DELIVERY

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S.No Content Page Number
1. JOB DESCRIPTION FOR DRONE OPERATIONS MANAGER (OPERATIONS) 2
2. JOB DESCRIPTION FOR DRONE PILOT (OPERATIONS) 5
3. JOB DESCRIPTION FOR DRONE ENGINEER (OPERATIONS) 8
4. JOB DESCRIPTION FOR LEGAL COUNSEL (IT DEPARTMENT) 10
5. Training Module for Drone Pilots 13
6. Training Module for Drone Operations Manager 21
7. Training Module for Drone Engineers 23

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BUSINESS - JOB DESCRIPTION FOR DRONE OPERATIONS MANAGER (OPERATIONS)
Position Drone Operation Manager
Role of the Position Operations
Reporting To: CEO
Reported By: DGM (HR)
Most important contribution and
outcome needed from the position
Systematizing the Operations functions through process formation, implementation and
adherence; Cost planning, monitoring and optimization; Tracking certifications,
licenses, training, and proficiency of each pilot; assigning pilots to each job; overseeing
travel schedules; ensuring rest requirements are met; and measuring on-the-job
performance
Primary Responsibilities 1. The Drone Operations Manager will be responsible for ensuring all the functions of
the program are running smoothly, whether accomplished in-house or outsourced.
2. Managing a corporate drone program requires the coordination, oversight, and
execution of a wide range of tasks and functions.
3. The Drone Operations Manager will work with a team that might include full-time
and/or contract pilots, trainers, drone engineers, and data analysts, among others.
4. Continuously ensuring company policies are being followed, tracking program
metrics, and measuring program benefits for Performance Tracking and Program
Improvements.

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5. The Drone Operations Manager is the first call from the pilot, if anything goes
wrong during the mission.
6. Checking airspace, flight, and pilot rules and regulations for each job; ensuring that
any necessary permits, licenses, trainings, or waivers are in place.
Secondary Responsibilities 1. Supporting vendors, contractors, etc for resolution of various crisis
2. Working in close coordination with the Legal Department, Software Management
Department, Security and Safety teams for various issues.
3. Hiring new drone pilots or designating current employees as pilots.
Requisite skills& Attributes Functional
1. Ability to respond to
emergency situations
and high-pressure
events
2. Must be able to
effectively solve
problems on the fly
and be confident in
the ability to make
decisions.
3. Demonstrated team
leadership and
project management
expertise
Behavioral
1- Excellent communicator
and demonstrate a mastery
of people skills
2- Coordination between
many different parties
3- Ability to influence party
and reach common
grounds during brain
storming sessions or
during any kind of
conflict.
Physical Standard (if any)
1. Physically fit
2. Excellent eyesight
and hearing ability
Special Skills w.r.t. Job (if any) Ability to gather correct intelligence and analyse the situation & facts before giving any
suggestion to the management

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Essential areas/ factors/ conditions
in which incumbent should have
experience
Knowledge of and experience with Operations and Supply chain Systems
Education Qualification MBA (OPERATIONS) with Certification in Drone Operations & Management
Professional (DOMP). DOMP Certification to be provided by Indian Institute of
Drones.
Experience Range No of Years More than 5 years

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BUSINESS - JOB DESCRIPTION FOR DRONE PILOT (OPERATIONS)
Position Drone Pilot
Role of the Position Operations
Reporting To: Drone Operations Manager
Reported By: DGM (HR)
Most important contribution and
outcome needed from the position
Prepare flight plans; Tracking certifications, licenses of each drone; ensuring end
requirements are met; During training they acquire knowledge of navigation on
unmanned flights, meteorology, flight performance and planning, and flight rules;
Primary Responsibilities 7. Determining flight schedule, pattern, altitude, and image capture specifications, as
well as any weather-related requirements (e.g. temperature, light, or irradiance
limitations), to meet the data goals of the job.
8. Flying the drone and appropriate sensor payload, according to the flight plan and
safety procedures, to collect the data from the job site.
9. Collecting all flight data such as flight path, altitude, speed, battery usage, and
screen captures to effectively document and track the flight.
10.Continuously ensuring company policies are being followed, tracking program
metrics, and measuring program benefits (e.g. costs and hazardous man-hours
saved).
11.Ensure adherence to all the safety standards set by the organization.

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12.Assist with documentation of trials/demonstrations and other events.
13.Carrying out manual flights.
14.Pilots need to undergo practical and theoretical training to obtain a UAVO
qualification certificate with the authority to perform BVLOS flights.
Secondary Responsibilities 1. Complete understanding of drone systems.
2. Coordinate with other Engineering team to understand the Integration of specific parts
and learn the troubleshooting steps to resolve the issues.
3. Should take care of the respective systems given for demos/Trials.
4. Able to diagnose and fix problems.
Requisite skills& Attributes Functional
4. Ability
to prioritise and
manage work.
5. Excellent
knowledge of
Mechanical and
Electronic subject.
6. Good presentation
and understanding
skills.
Behavioral
4- Excellent interpersonal and
Communication required.
(Hindi and English)
5- Good at understanding end
customer requirements.
6- Knowledge of autopilot
system and subsystems.
7- Committed to build a diverse
culture that values
innovation, integrity,
leadership and teamwork.
Physical Standard (if any)
3. Physically fit
4. Excellent eyesight
and hearing ability
5. Hand-eye
coordination
6. Comfortable
operating drones in
various weather and
light conditions.
Special Skills w.r.t. Job (if any) Ability to gather correct intelligence and analyze the situation & facts before giving any
suggestion to the management

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Essential areas/ factors/ conditions
in which incumbent should have
experience
Preference to candidates with prior professional experience as drone pilots.
Education Qualification
3 years Engineering Diploma in Mechatronics/Electronics/Electrical/Aeronautical.
Experience Range No of Years More than 12 months.

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BUSINESS - JOB DESCRIPTION FOR DRONE ENGINEER (OPERATIONS)
Position Drone Engineer
Role of the Position Operations
Reporting To: Drone Operations Manager
Reported By: DGM (HR)
Most important contribution and
outcome needed from the position
Managing shipping and storage logistics, following equipment maintenance schedules,
and completing repairs or upgrades as needed
Primary Responsibilities 1. Perform hands-on mechanical and electrical integration of new hardware
components on the internal fleet of test vehicles for R&D and testing.
2. Troubleshoot and debug any components of a drone in the office or in the field.
3. Maintenance of vehicle for flight testing and mission ready performance.
4. Enable data quality checks while pilot team is on-site.
5. Power and control electrical systems prototyping, design and implementation.
6. Ground and flight tests, and data collection.
7. Process and convert raw drone data into actionable drone product data.
Secondary Responsibilities 1. Conduct flight demonstrations.
2. Perform pre-flight, in-flight, post-flight safety check in compliance with Drone Pilots.
3. Keep data organised and associated with missions without requiring extra steps.

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4. Able to diagnose and fix problems.
Requisite skills & Attributes Functional
1. Ability to multitask,
prioritize, and manage time
effectively.
2. Excellent people skills, with
an experience in working on a
small, fast-paced team.
3. Good listening, presentation
and understanding skills.
4. Excellent problem solving
and analytical skills.
Behavioral
1. Excellent in
Communication and writing
skills.
2. Performance driven and
an aggressive personality.
Physical Standard (if
any)
1. Physically fit
2. Excellent eyesight
and hearing ability
Special Skills w.r.t. Job (if any) Ability to gather correct intelligence and analyze the situation & facts before giving any
suggestion to the management
Essential areas/ factors/ conditions
in which incumbent should have
experience
Preference to candidates with prior professional experience as drone pilots.
Education Qualification 1. Degree in Mechanical / Electrical / Electronics / Aeronautical / Aircraft
Maintenance/Aerospace Engineering.
Experience Range No of Years 2+ years working experience as a Maintenance Technician for Aircrafts, Power Turbines,
Mining Equipment, or other Complex Technical Equipment.

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BUSINESS - JOB DESCRIPTION FOR LEGAL COUNSEL (IT DEPARTMENT)
Position Legal Counsel (Drone Services)
Role of the Position Legal
Reporting To: IT Manager
Reported By: DGM (HR)
Most important contribution and
outcome needed from the position
Assist Drone Pilots while preparing flight plans; Tracking certifications, licenses of
each drone; Conduct Training Classes for Drone Pilots
Primary Responsibilities 1. Draft, review, and negotiate a wide variety of agreements and contracts, including
independent sales agreements and distribution, license and collaboration agreements,
and supply agreements.
2. Provide high-quality, proactive, service- and business-oriented legal advice and
service on a wide variety of legal matters.
3. Assist with data privacy compliance and policy implementation.
4. Ability to draft tech contracts.
5. Ability to advice on legal and policy issues related to emerging technology.
6. Navigate regulatory requirements and public authorities to protect business interests.
Secondary Responsibilities 1. To work in collaboration with other departments and assist them in all legal situations.

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2. Should be present during demos/Trials and during training period as well to train and
update the knowledge of the candidates about the changes in rules and regulations set by
the Government.
Requisite skills& Attributes Functional
1. Driven and self-motivated
with a strong desire for
customer service and
excellence.
2. Proven negotiation, drafting
and analytical skills.
3. Thorough and up-to-date
knowledge on drone
regulations.
4. Strong, pragmatic problem-
solving business acumen with
the ability to be adaptable and
flexible in his/her approach
and thrive in a fast paced,
dynamic and high-energy
environment.
Behavioral
1. Excellent written and
verbal communication skills.
2. Driven, self-motivated and
risk taker.
3. A team player and culture
builder.
4. Unquestioned integrity,
credibility and judgment.
5. Ability to work for long
hours when needed.
6. Ability to work well
within a team and
individually.
Physical Standard (if
any)
1. Physically fit.
2. Excellent eyesight
and hearing ability
3. Should be agile
during workhours due
to frequent traveling or
movement.
Special Skills w.r.t. Job (if any) Familiarity with unmanned systems, aerospace, data security and privacy laws,
including implementing data privacy and protection policies.

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Essential areas/ factors/ conditions
in which incumbent should have
experience
Corporate law experience in both a law firm and in-house corporate setting.
Education Qualification
Bachelor's degree in Law and Experience in Law field
Experience Range No of Years More than 5 years.

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Training Module
for Drone Pilots
Airway Delivery

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The Drone Pilot training module has been divided as follows:
Number of days: 5; Number of sessions: 10; Total Hours: 40 Hours 30 Minutes
Instructions and Information
Training Instructors: Miss Priyanka Tiwari (Day 1,2)
Mr. Arijit Deshmukh (Day 3,4,5)
Trainees: Drone Pilots
Training Topics: i. Basic Radio Telephonic Techniques including knowledge of Radio Frequencies
ii. Flight Planning and ATC Procedures
iii. Regulations Specific to Area Operation
vi. Basic Knowledge of Principles of Flight and Aerodynamics for fixed wings, Rotatory
Wing and Hybrid Aircraft
v. Airspace Structure, Restrictions and No Drone Zones
vi. Basic Aviation Meteorology
vii. Drone Law in India
viii. Communication and Presentation
Background of the Trainees: Engineering Diploma or Bachelors in Mechatronics/Electronics/Electrical/Aeronautical
Training Methods: informational online course, quiz or assessment, video tutorial, point-and-click
interaction, simulation games or demonstration
Medium of Language: English, Hindi
Benefits of the program: i. Easier for skills to be transferred from training site to job site
ii. Similarity between training environment and work situation provides time for
adequate practice
iii. Trainees will be informed beforehand about the problems or situations that may arise
in the job
iv. Reinforce correct responses immediately by the trainees

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Duration of Training for day 1: 8 hours
Day 1: Session 1 (4 hours 30 minutes)
Time Duration Content Session
09:00 am – 09:15 am 15 mins Attendance and Verification of employees
09:15 am – 09:45 am 30 mins Ice breaking via self-Introduction Interactive
09:45 am – 10:00 am 15 mins Quiz or Assessment Online
10:00 am – 10:10 am 10 mins Tea Break
10:10 am – 11:10 am 60 mins Communication and Presentation Skills Lecture
11:10 am – 12:30 pm 80 mins Basic Radio Telephonic Techniques including
knowledge of Radio Frequencies
Lecture
12:30 pm – 01:30 pm 60 mins Flight planning and ACT procedures Lecture
01:30 pm – 02:30 pm 60 mins Lunch Break
Day 1: Session 2 (2 Hours 30 Minutes)
Time Duration Content Session
2:30 pm – 04:00 pm 90 mins Online Simulation Game Interactive/Group
04:00 pm – 05:00 pm 60 mins A brief analysis on real life cases Interactive
5:00 pm Session for Day 1 Ends

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Duration of Training for day 2: 8 hours
Day 2: Session 3 (4 hours 30 minutes)
Time Duration Content Session
09:00 am – 09:15 am 15 mins Attendance and Verification of employees
09:15 am – 09:30 am 15 mins Quiz or Assessment Online
09:30 am – 10:30 am 60 mins Regulations Specific to Area Operation Lecture
10:30 am – 10:40 am 10 mins Tea Break
10:40 am – 11:40 am 60 mins Communication and Presentation Skill Interactive
11:40 am – 01:00 pm 80 mins Basic Knowledge of Principles of Flight and
Aerodynamics for fixed wings, Rotatory Wing
and Hybrid Aircraft
Lecture
01:00 pm – 01:30 pm 30 mins Background of the Company and it’s Core
Values
Video Tutorial
01:30 pm – 02:30 pm 60 mins Lunch Break
Day 2: Session 4 (2 Hours 30 Minute)
Time Duration Content Session
02:30 pm – 04:00 pm 90 mins Simulation Game Interactive/Group
04:00 pm – 05:00 pm 60 mins A brief analysis on real life cases Interactive
05:00 pm Session for Day 2 Ends

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Duration of Training for day 3: 9 hours
Day 3: Session 5 (4 hours 30 minutes)
Time Duration Content Session
09:00 am – 09:15 am 15 mins Attendance and Verification of employees
09:15am – 09:30 am 15 mins Quiz/Assessment Online
09:30 am – 10:45 am 75 mins Airspace Structure, Restrictions and No Drone
Zones
Lecture
10:45 am – 10:55 am 10 mins Tea Break
10:55 am – 11:55 am 60 mins On Field Trials and Demonstrations
11:55 am – 12:55 pm 60 mins Soft Skills and Presentation Skills
12:55 pm – 01:30 pm 40 mins Flight Performance Testing
01:30 pm – 02:30 pm 60 mins Lunch Break
Day 3: Session 6 (3 Hours 30 Minutes)
Time Duration Content Session
02:30 pm – 04:00 pm 90 mins On field Training Ground Session
04:00 pm – 04:30 pm 30 mins Tea Break
04:30 pm – 06:00 pm 90 mins On Field Training Ground Session
06:00 pm Session for Day 3 Ends

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Duration of Training for day 4: 7 Hours 30 Minutes
Day 4: Session 7 (4 Hours 30 Minutes)
Time Duration Content Session
09:00 am – 09:15 am 15 mins Attendance and Verification of Employees
09:15 am – 09:30 am 15 mins Quiz/Assessment Online
09:30 am – 10:50 am 80 mins Basic Aviation Meteorology Lecture/Video
10:50 am – 11:00 am 10 mins Tea Break
11:00 am – 12:30 pm 90 mins Navigation on unmanned flights, flight
performance and planning, and flight rules
Lecture
12:30 pm – 01:30 pm 60 mins Safety Procedures Video
01:30 pm – 02:30 pm 60 mins Lunch Break
Day 4: Session 8 (3 Hours)
Time Duration Content Session
02:30 pm – 04:00 pm 90 mins On Field Training Ground
04:00 pm – 04:15 pm 15 mins Tea Break
04:15 pm – 05:30 pm 75 mins On Field Training Ground
05:30 pm Session for Day 3 Ends

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Duration of Training for day 5: 8 Hours
Day 5: Session 9 (4 Hours 30 Minutes)
Time Duration Content Session
09:00 am – 09:15 am 15 mins Attendance and Verification of Employees
09:15 am – 09:30 am 15 mins Quiz/Assessment Online
09:30 am – 11:30 am 120 mins On Field Training Ground
11:30 am – 11: 50 am 20 mins Tea Break
11:50 am – 12:50 pm 60 mins Navigation on unmanned flights
12:50 pm – 01:30 pm 40 mins Flight Performance and Planning Demonstration
01:30 pm – 02:30 pm 60 mins Lunch Break
Day 5: Session 10 (3 Hours 30 Minutes)
Time Duration Content Session
02:30 pm – 04:00 pm 90 mins On Field Training Ground
04:00 pm – 04:15 pm 15 mins Tea Break
04:15 pm – 05:15 pm 60 mins On Field Training Ground
End of Session 10
05:15pm – 05:45 pm 30 mins Sharing of Learning Experience
05:45 pm – 06:00 pm 15 mins Vote of Thanks
06:00 pm Session Ends

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Feedback Form
S. No. Questions Responses
1. Did the training content meet your expectations? Yes No
2. Was the size of your training group appropriate? Yes No
3. Was the mix of presentations and activities suitable? Yes No
4. Was the course practical and/or easy to apply? Excellent Needs Improvement Poor
5. How would you rate the quality of the training? Excellent Needs Improvement Poor
6. How would you rate the quality of the instructor? Excellent Needs Improvement

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Training Module for
Drone Operations
Manager
Airway Delivery

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Time Duration Content Session
09:00 am – 10:00 am 60 mins Ice Breaking Session Interactive
10:00 am – 11:00 am 60 mins About the Company; Core Values; Background Online
11:00 am – 11: 15 am 15 mins Tea Break
11:15 am – 12:15 pm 60 mins Communication and Presentation Interactive
12:15 pm – 02:30 pm 135 mins Visiting Different Departments Ground
02:30 pm Session Ends
Instructions and Information
Training Instructors: Mr. Arijit Deshmukh
Trainees: Drone Operations Manager
Training Topics: i. Background of the Company
ii. Core Values of the Company
iii. How the Company runs and the Different Departments
iv. Communication and Presentation
Background of the Trainees: MBA (OPERATIONS) with Certification in Drone Operations & Management
Professional (DOMP).
Training Methods: Video/Lecture; Interactive Sessions with Different Departments (On Field)
Medium of Language: English, Hindi
Benefits of the program: i. Complete understanding of the company and how it works
ii. Familiar with the departments of the company
iii. Familiar with the working Environment od the Company
Duration 1 day (5 Hours 30 Minutes)

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Training Module for
Drone Engineers
Airway Delivery

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Instructions and Information
Training Instructors: Mr. Arijit Deshmukh
Trainees: Drone Engineer
Training Topics: i. Authority and Flights Control
ii. Regulatory Compliance Guidelines
iii. Flight and Mission Planning Procedure
iv. Equipment and Maintenance Repair
v. Mishap Reporting and Case Study
Background of the Trainees: Degree in Mechanical / Electrical / Electronics / Aeronautical / Aircraft
Maintenance/Aerospace Engineering
Training Methods: Video/Lecture; Interactive Sessions
Medium of Language: English, Hindi
Benefits of the program: i. Will be familiar with the procedures to adhere during working hours
ii. Will have a knowledge of how the work environment will be
Duration 1 day (8 Hours 30 Minutes)
Time Duration Content Session
09:00 am – 10:30 am 30 mins Ice Breaking Session Interactive
10:30 am – 11:00 am 90 mins Authority and Flights Control Online
11:00 am – 11:15 am 15 mins Tea Break
11:15 am – 12:15 pm 60 mins Regulatory Compliance Guidelines Lecture/Online
12:15 pm – 01:30 pm 135 mins Flight and Mission Planning Procedure Lecture/Interactive
01:30 pm - 02:30 pm 60 mins Lunch Break
02:30 pm – 03:30 pm 60 mins Equipment and Maintenance Repair Lecture/Interactive
03:30 pm – 05:30 pm 120 mins Mishap Reporting and Case Study Lecture/Interactive
05:30 pm Vote of Thanks, Feedback and End of Session

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Feedback Form
S. No. Questions Responses
1. Did the training content meet your expectations? Yes No
2. Was the size of your training group appropriate? Yes No
3. Was the mix of presentations and activities suitable? Yes No
4. Was the course practical and/or easy to apply? Excellent Needs Improvement Poor
5. How would you rate the quality of the training? Excellent Needs Improvement Poor
6. How would you rate the quality of the instructor? Excellent Needs Improvement Poor