1. Terry L. Ormand
200 Harrington Ln
Lawrenceville, GA, USA 30046
Cell: (770) 364-7832 Email: terry.ormand@yahoo.com
To Hiring Manager,
I would like to express my interest in a leadership or quality position within your organization,
by submitting this letter with some of the highlights of my career. I’m confident that you will
find my experience and general knowledge in this field to be enlightening and perhaps a little
refreshing.
Some of the values that I can bring to your organization is summarized below:
• Experience of over thirty-seven years, working as an aviation maintenance professional.
• Managed and supervised a work force of over 275 personnel; in ten separate locations.
• Held responsible positons in leadership and quality ensuring mission accomplishment and
contractual compliance in a timely manner ensuring customer satisfaction.
• Experienced in preparing work schedules and establishing priorities to accomplish tasks
to control and reduce man-hours while increasing safety and production.
• Experienced in performing evaluations and making recommendations, enforcing safety
protocols and answering questions pertaining to the tasks at hand.
• Extensive knowledge of TAMMS-A, cMRO System, Maintenance Management and
Quality Assurance.
In my profession good people skills and the ability maintain production in a timely manner is a
must. Maintaining safety and quality as the final baseline. I continue to strive in creating a
positive working relationship to strengthen trust and reputation with customer. I believe I’m the
person to help your organization excel in many different areas.
I’m confident a meeting to further discuss my qualifications and the requirements of the job
would be in both our interest. Please feel free to contact me in scheduling an interview.
I’m looking forward to hearing from you and soon meeting you in person.
Sincerely,
Terry L. Ormand
Terry L. Ormand
2. Terry L. Ormand
1
200 Harrington Ln, Lawrenceville, GA, USA 30046
Cell Phone: USA +1-770-364-7832 / Email: terry.ormand@yahoo.com
Summary of Qualifications
• Over seventeen years of experience as general or senior supervisor
• Thirty seven years combined experience in aviation as a DOM, Senior Supervisor, (QA &
QC) inspector, Senior Auditor, door gunner, flight engineer, crew chief, SAR Hoist
Operator and Licensed FAA A&P Technician with IA endorsement.
• Mentored personnel based on required manuals, policies and regulations.
• Monitored programs and conducted internal audits utilizing appropriate standards
including ISO 9000/9100/9110/14001 and OHSAS 18001.
• Assisted personnel to correct deficiencies noted during audit inspections.
• Provided oversight of operations for the Main and Forward Operating Base
• Ensured site operations requirements were met in an efficient and safe manner.
• Responsible for the daily ground operations in respect to assigned location
• Ensured the Safety Program was maintained IAW with directives
• Assisted in the planning and coordination of operations throughout host nation areas
• Assisted key leaders in providing oversight, initiating, conducting training or/and
supervising within respective area of responsibility to meet the contract objectives
• Managed daily activities of the organizational staff members to ensure effective
efficiencies in compliance with corporate, contractual and legal requirements
• Developed staff and determined best methods of performance enhancement
• Determined standardized procedures and work schedules to improve efficiency of
subordinates
• Extensive knowledge of DA PAM 738-750, DA PAM 738-751, AR 95-1 and AR 750-1
• Knowledge of U.S. Army aviation maintenance practices and regulations.
• Career Management Field 67 (66) / 15 MOS
• Knowledge in ULLS-A (E), STAMIS, and cMRO
• Knowledge in FAA parts procurement regulations and certificates of conformance
• FAA Airframe & Powerplant License with Inspection Authorization (IA) endorsement
• Working knowledge of FAA Regulations, FAA Orders, Advisory Circulars, Airworthiness
Directives, and use of FAA required inspection data
• U.S. Army Aviation Quality Management System Supervisor (QA) experience
• Experienced with fixed and rotary wing aircraft and (ALSE) life support systems
• Knowledge in aviation unit, intermediate and limited depot level inspections on airframe,
turbine engines, and their components
• Performed scheduled and unscheduled maintenance on numerous airframes and ALSE.
• Fully capable with all technical manuals, schematics and log book forms
• Proficient using AWBS (Automated Weight & Balance System)
• Familiar with various special tools and test equipment
• Certified to operate light and heavy equipment. Forklift 3,000 – 15,000 lbs
• Knowledge of ground support equipment inspection, maintenance and operation
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite
• Experienced Traveler to austere or inhospitable high stress environments
• Ability to travel domestically and internationally
• Valid US Passport and Georgia State driver’s license
• Current D.O.D. Secret security clearance
• Able to pass physical examination, background check and drug screening
3. Terry L. Ormand
2
Aero Compliance Group, Inc. Apr 16 – Present
Quality Assurance Inspector for FAA component compliance and certification.
DynCorp International (DAOL), United Arab Emirates Jun 15 – Apr 16
Sr. AMT/LAE -A&P/IA and Quality Assurance Liaison, Senior Supervisor / Inspector
and Senior Internal Auditor insuring the Safety and Quality of product and the
execution of quality contractual requirements of the Joint Aviation Command (JAC)
program. Developing quality policies and procedures to meet or exceed customer
requirements. Supporting the implementation of strategic plans to enhance
performance and safety. Providing sound technical advice and guidance to the
customer as required. Planning and scheduling of contract compliance audits. Monitor
and report on the performance of the audit program. Plan, implement and monitor both
corrective and preventive actions to insure compliance with mandatory air worthiness
regulations, contractual requirements and identified areas for continues improvement.
Produce and maintain quality operating procedures in line with customer and
contractual requirements. Continuously evaluated the effectiveness of audit methods
and the quality of results achieved in functional areas. Conducted ongoing internal
audits and surveillance of maintenance and quality assurance programs to ensure
compliance with AMMROC and JAC (Joint Aviation Command) UAE Military
standards.
DynCorp International (DAOL), United Arab Emirates Oct 14 – Jun 15
Sr. AMT/LAE - A&P/IA and Aviation Resource Management Survey (ARMS) Inspector
provided technical advice and management assistance while performing complex
aspects of the evaluation processes; including survey development. Served as an on-
site field technician advisor and analysis for Aviation Directorate. Responsible for the
successful preparation, execution and follow-up of assigned ARMS surveys. Conducted
survey duties and developed procedures for inspections that evaluated flight operations
specialist procedures, flight operations systems and facilities for proper operation and
compliance with Army and Civil Aviation (FAA & GCC) regulations. Prepared briefings
on inspection methods and results. Planned necessary resources for inspections based
on the mission and requirements for surveys. Continuously evaluated the effectiveness
of audit methods and the quality of results achieved in functional areas. Conducted
ongoing internal audits and surveillance of maintenance and quality assurance
programs to ensure compliance with AMMROC and JAC (Joint Aviation Command)
UAE Military standards.
Vacation (Unemployed), Lawrenceville, GA 07 Aug 14 – 20 Oct 14
Lockheed Martin, MARSS-CLS, Afghanistan Dec 13 – Aug 14
Sr. AMT/LAE - A&P/IA Supported Super King Air 300 and 350 with ISR platforms at
two work locations. Performed phase inspections, scheduled and unscheduled
maintenance, repairs, and testing of all aircraft systems, ground support equipment
and systems test equipment. Performed duties as Weight & Balance Technician
utilizing AWBS. Received assignments and instructions verbally or in writing from
(DOM) Director of Maintenance. Assisted in maintaining a stressing free, safe work
practices and good housekeeping. Reviewed current graphs, charts, diagrams,
bulletins, manuals and memoranda required to perform unusual work, to solve
unusual problems or to determine current tolerances, methods or standards.
Conducted ongoing internal audits and surveillance of maintenance and quality
assurance programs to ensure compliance with Lockheed Martin, FAA and D.O.D.
(U.S. Army) standards.
4. Terry L. Ormand
3
Abu Dhabi Aviation (ADA), UAE work site Bagram, Afghanistan Jul 13 – Dec 13
Sr. AMT/LAE - A&P/IA Supported three Bell-212 helicopters at two remote work sites.
Performed duties as Site supervisor and Maintenance Test Flight
Engineer; worked daily with primary contractor, Bear Defense Services, to insure
flight schedules were met to maintain customers’ satisfaction. Managed quality
assurance, environmental, health & safety programs, policies, processes, procedures
and controls as required. Provided oversight of work area to enforce compliance and
safety. Assisted primary contractor in maintaining performance and quality of
maintenance for dry leased aircraft. Established work schedules for maintenance
teams and managed aircraft maintenance. Supervised and maintained Aviation Life
Support Equipment (ALSE) shop. Conducted ongoing internal audits and surveillance
of maintenance and quality assurance programs to ensure compliance with Abu Dhabi
Aviation, Bear Defense, FAA and D.O.D. (U.S. Army) standards.
DynCorp International, Bagdad, Iraq Jun 12 – Jul 13
Sr. AMT/LAE - A&P/IA and Quality Control Inspector for DoS/Inl Air Wing in Iraq.
Aircraft supported were UH-1N, UH-1(ST), MD 530, S61N and DHC8-300.
Maintenance Test Flight Engineer. Monitored and evaluated maintenance personnel
and maintenance actions performed, inspected aircraft equipment condition for safety
and ensured compliance with technical directives and local SOP’s. Reviewed aircraft
Historical records, log book entries, TMDE, AOAP, AWIS (Air Wing Information
System) and W&B for accuracy and compliance. Performed duties as Weight & Balance
Technician utilizing AWBS. Advised and assist maintenance personnel in the use of
technical data to troubleshoot, repair, or replace malfunctioning systems. Verified
proper procedures, tools and technical data are being used while conducting
maintenance. Monitored local Oil Analysis Program and ensured proper procedures
and policies are being adhered too. Supervised and maintained Aviation Life Support
Equipment (ALSE) shop. Conducted ongoing internal audits and surveillance of
maintenance and quality assurance programs to ensure compliance with DynCorp
International and DoS/Inl Air Wing standards.
DynCorp International, Germany Mar 10 – Jun 12
Sr. AMT/LAE - A&P/IA: TASM-E DynCorp Maintenance Supervisor (DOM), for
European and North African Region. Assure production schedules were accomplished,
quality assurance, environmental, health and safety programs, policies, processes,
procedures and controls were implemented at all times. Provided oversight of all site
operations and infrastructures to insure compliance and safety. Complied with
established standards and governmental agency guidelines insuring customer
satisfaction. Assisted in establishing and setting the processes of production
accomplishment within functional area of program management. Supporting LUH-72,
AH-64, OH-58D, UH-60 and CH-47 series helicopters. Ten remote site locations and
one primary maintenance facility. Managing 275+ plus personnel. Supported
Scheduled and Unscheduled maintenance. As well as providing Allied Shops support.
Work Site Safety Officer. Organized and managed the movement of aircraft via, truck,
cargo plane, river barge, and ocean vessel; such as Rota, Spain, Amsterdam, Holland
and Antwerp, Belgium. Supervised and maintained Aviation Life Support Equipment
(ALSE) shop. Conducted ongoing internal audits and surveillance of maintenance and
quality assurance programs to ensure compliance with DynCorp International and
D.O.D. (U.S. Army) standards.
Vacation (Unemployed), Lawrenceville, GA 02 Feb 10 – 28 Mar 10
5. Terry L. Ormand
4
L-3 Vertex (DEA / U.S. Embassy Nassau, Bahamas) May 09 – Feb 10
Sr. AMT/LAE -A&P/IA and Site Supervisor for Super King Air 350 fixed wing and three
Bell-412EP Helicopters. Provided oversight of operations to insure compliance and
safety. Duties include but not limited to: Flight Engineer, when required, for both
model of aircraft. Scheduled and unscheduled maintenance. Supervised and
maintained Aviation Life Support Equipment (ALSE) shop. Conducted ongoing
internal audits and surveillance of maintenance and quality assurance programs to
ensure compliance with L-3 Vertex, FAA and DEA standards.
DynCorp International, Kirkuk, Iraq Oct 08 – May 09
Sr. AMT/LAE -A&P/IA and Quality Assurance Manager Kirkuk, Iraq flight training
program. Supported OH-50A&C (Bell 206) and Bell 206L-4 JetRanger III helicopters.
Additional responsibilities included but not limited to: MTF Flight Engineer, Weight
& Balance Authority, AOAP program, Calibration coordinator, ALSE Supervisor, Site
Safety Officer and Assistant site manager. Conducted internal audits and surveillance
of maintenance and quality assurance programs to ensure compliance with DynCorp
International, FAA and D.O.D. (U.S. Army) standards.
Evergreen Helicopters, Inc., United Arab Emirates Aug 06 – Oct 08
Sr. AMT/LAE - A&P/IA, S.A.R. rescue hoist operator and flight engineer for Bell-412EP
and AW-139 helicopters. Performed periodic inspections, maintenance, repair, and
testing of all aircraft systems, ground support equipment and systems test equipment.
Performed maintenance at outlying locations as stand-alone A&P/ IA AMT. Supervised
and maintained Aviation Life Support Equipment (ALSE) shop. Conducted internal
audits and surveillance of maintenance and quality assurance programs to ensure
compliance with FAA, EHI and U.A.E. Army standards.
Bonham Technologies Inc. / SSSI, Beeville, TX Jul 06 – Aug 06
Sr. AMT/LAE -A&P and Quality Control Technical Inspector for US Government Reset
Program: refurbishment of aircraft upon return from deployment. Model of aircraft:
UH-60A&L Blackhawk, Sikorsky. Maintained aircraft to D.O.D. (U.S. Army)
standards.
Kay & Associates, Inc. / SSSI, Beeville, TX Jun 06 – Jul 06
Sr. AMT/LAE-A&P and Lead Mechanic for US Government Reset Program:
refurbishment of aircraft upon return from deployment. Model of aircraft: UH-60A&L
Blackhawk, Sikorsky. Maintained aircraft to D.O.D. (U.S. Army) standards.
Vacation (Unemployed), Lawrenceville, GA Apr 06 – Jun 06
Lockheed Martin Systems Management, Kabul, Afghanistan Mar 05 – Apr 06
Sr. AMT/LAE - A&P: Country Quality Assurance and Maintenance Manager as well
as Contract Oversight for D.O.D. contracts in Afghanistan: Model aircraft: Russian Mi-
8MTV1 (Mi-17). Oversight for Quality Assurance and Maintenance compliance of
leased aircraft; both rotary & fixed wing. Insured the contractual compliance of all
projects assigned. This includes but not limited to training of Afghan Border Police &
National Interdiction Agents; Construction and maintaining of training and
operational facilities; Collection and processing of required information; Management
of D.O.D. Counter Narcotics assets. Assisted aviation contractor in preparation for U.S.
Army ARMS team inspection/audits by mentoring personnel based on required
manuals, policies and regulations. Supervised and maintained Aviation Life Support
Equipment (ALSE) shop. Conducted ongoing internal audits and surveillance of
maintenance and quality assurance programs to ensure compliance with Lockheed
Martin, FAA and D.O.D. (U.S. Army) standards.
6. Terry L. Ormand
5
DynCorp International, Colombia, South America Jul 03 – Mar 05
Sr. AMT/LAE - A&P and Quality Control Lead Inspector for 1st and 2nd Line
Maintenance, Work Site Safety Officer, Weight & Balance Technician, Calibration
Coordinator. Air Wing Fleet Inspector orders. Supervisor of 10+ personnel in austere
environment. Aircraft models: UH-60A/L, UH-1H II, UH-1N, UH-1(ST), K-Max, AT-
802, OV-10, C-27 and C-208. Maintained maintenance records and publications.
Responsible for weighing medium and heavy lift aircraft. Maintenance Test (MTF)
Flight Engineer and Door Gunner. Supervised and maintained Aviation Life Support
Equipment (ALSE) shop. Conducted internal audits and surveillance of maintenance
and quality assurance programs to ensure compliance with DynCorp International,
FAA and DoS/Inl Air Wing standards.
DynCorp International, Tuzla, Bosnia-Herzegovina Jan 01 – Jul 03
Sr. AMT/LAE - A&P and Quality Control Lead Inspector for 1st and 2nd Line
Maintenance, Work Site Safety Officer, Parts Classifier (Depot & AVIM Facility),
Weight & Balance Technician, Calibration Coordinator, (DOM) Supervisor of
Maintenance at line and heavy maintenance (AVUM & AVIM) levels and General
Aircraft Mechanic. Aircraft models: UH-60A&L, OH-58D, CH-47 and AH-64.
Calibration Coordinator. Responsible for weighing medium and heavy lift aircraft.
MTF Flight Engineer. Supervised and maintained Aviation Life Support Equipment
(ALSE) shop. Conducted internal audits and surveillance of maintenance and quality
assurance programs to ensure compliance with DynCorp International, and D.O.D.
(U.S. Army) standards.
DynCorp International, Germany Nov 91 – Jan 01
Sr. AMT/LAE - A&P and Quality Control Lead Inspector for 1st and 2nd Line
Maintenance, Work Site Safety Officer, Parts Classifier (Depot & AVIM Facility),
Weight & Balance Technician, Calibration Coordinator, (DOM) Supervisor of
Maintenance for 1st and 2nd Line Maintenance, and General Aircraft Mechanic.
Responsible for 75+ aircraft and workforce of 35+ personnel. Aircraft models: UH-
60A/L, OH-58D, UH-1H, CH-47 and AH-64. Calibration Coordinator. Responsible for
weighing medium and heavy lift aircraft. MTF Flight Engineer. Supervised and
maintained Aviation Life Support Equipment (ALSE) shop. Conducted internal audits
and surveillance of maintenance and quality assurance programs to ensure compliance
with DynCorp International and D.O.D. (U.S. Army) standards.
United States Army (Active Duty) - Enlisted Jul 79 – Nov 91
Quality Control Lead Inspector and Supervised: Flight Operations, Production Control,
Safety Office and Quality Control for 1st and 2nd Line Maintenance, Supply Support
Activity NCOIC, Parts Classifier 2nd Line Maintenance Facility), Weight & Balance
Technician, Calibration Coordinator, (DOM) Supervisor of Maintenance for 1st and 2nd
Line Maintenance, General Aircraft Mechanic, Aerial Observer, Door Gunner, Crew
chief and Flight Engineer. Aircraft models: Helicopters - EH-60, UH-60A/L, OH-
50A/C, OH-58D, UH-1H, AH-1, CH-47 and AH-64. Fix wing aircraft: U-21 Beechcraft
King Air and C-12 Beechcraft Super King Air. Excelled in maintenance. Progressed
to Platoon Sergeant (DOM). Maintained aircraft and support equipment maintenance
records and publications. Calibration Coordinator. Supervised personnel, inspected
and maintained Aviation Life Support Equipment. Conducted internal audits and
surveillance of maintenance and quality assurance programs to ensure compliance
with D.O.D. (U.S. Army) standards.
7. Terry L. Ormand
6
Civilian Education:
Embry-Riddle Aeronautical University – Aviation Management Active Student
NEBOSH Training Course, Abu Dhabi, UAE Nov 15
Aspire Internal Auditor Training Course, Abu Dhabi, UAE Oct 15
cMRO Familiarization Course, Abu Dhabi, UAE Oct 15
Super King Air 300/350 FAM Maintenance Course, Wichita, KS Jun 09
BELL Helicopter B412EP Field Maintenance Course, Ft. Worth, TX Mar 08
HUET (Helicopter Under-Water Escape Training), Galveston, TX Aug 06
Priority 1 Air Rescue – SAR FAA Class “D” Certification Course Aug 06
Maintenance Manager Course, CTC, Ft. Hood, TX Aug 83
Porter High School, Porter, OK May 79
Certification:
Internal Auditor - Integrated Management System IMS/224/15
FAA A&P with IA endorsement #3158529
F.C.C. Restricted Radiotelephone Operator Permit #RR00059353
F.C.C. General Radiotelephone Operator License #PG-GB-074584
FAA Student Pilot
Secret Clearance Last Updated D.OD. Oct 14
Military Education:
AIT Aircraft Basic Observation Helicopter Course, U.S. Army, Ft. Eustis, VA Oct 79
BLDC U.S. Army NCO Academy, Fort Lewis, WA (Top 10% of class) Mar 81
PLDC U.S. Army NCO Academy, Fort Lewis, WA (Top 10% of class) Mar 82
BTC U.S. Army NCO Academy, Fort Eustis, VA Distinguished graduate Mar 86
TI Course U.S. Army NCO Academy, Fort Eustis, VA Distinguished graduate Mar 87
BNCOC U. S. Army NCO Academy, Fort Eustis, VA Distinguished graduate Mar 88
ALSE Aviation Life Support Equipment Maintenance, Germany Apr 89
8. Terry L. Ormand
7
Military Duty Assignments:
United States Army (Active Duty), Germany Feb 84 – Nov 91
Mechanic, Door gunner, Flight Engineer, Crew Chief, TI, PC NCOIC and Platoon
Sergeant
United States Army (Active Duty), Ft. Hood, TX Oct 83 – Feb 84
Supervisor and Phase Team Leader, Door Gunner and MTF Flight Engineer
United States Army (Active Duty), Ft. Lewis, WA Feb 80 – Oct 83
General Aircraft Mechanic, Aerial Observer, Door gunner and Crew chief
United States Army (Active Duty) Muskogee, Ok Oct 79 - Feb 80
Recruiter Aid
United States Army (Active Duty), Ft. Eustis, VA Sep 79 – Oct 79
AIT (Advanced Individual Training) Aircraft Maintenance Mechanic
United States Army (Active Duty), Ft. McClullen, AL Jul 79 – Sep 79
Basic Training
Military Occupation Codes:
15V30 (Aircraft Technician 66/67V) / 11B30 (Infantryman) / 89B30 (Ammunition Specialist)
Military Discharge Information:
US Army Honorable Discharged – Rank SSG/E-6 Jul 79 – Nov 91
US Army Reserves Honorable Discharged – Rank SSG/E-6 Nov 91 –May 08
US Army Reserves Current Oct 14- Present
Combined flight time: approximately 2,500 hours. NVG-75 hours
Flight Crew Member Duties:
OH-58A/C: Aerial Observer Crew Chief / Gunner
AH-1: Gunner Crew Chief
UH-1H - UH-1N/ST - Huey II - UH-60: Flight Engineer Door Gunner
U-21- C-12: Flight Engineer Load Master
B412EP - AW139: Flight Engineer SAR Operator
Mi-8MTV1: Flight Manager Operations
Weapons Qualified on or Familiar with:
Machine Gun: M-60 & M240 (7.62), M-249 (5.56 SAW), M-2 (50 Cal.), M134 (GAL-17)
Rifle: M-16 with M203 Grenade Launcher, M-4, AK-47, M3 Shotgun
Hand Guns: M-9 (9 MM) and M1911 (45 Cal.)
Door Gunner: UH-1H, UH-1N, UH-1ST, Huey II and UH-60
Gunner: OH-58A/C and AH-1 (front seat)