1. Megan Vanderburg
93 W. Saylor Ave.
Plains, Pa 18702
570-899-9518
megvanderburg@gmail.com
OBJECTIVE:
To obtain full-time employment where my skills and experience can combine for future growth within a
progressive company.
PROFILE:
Ability to multitask effectively
Proficient in Microsoft Office, Word, Excel, Powerpoint
Hard working, reliable, and flexible as well as dependable, persistent and cooperative
Ability to follow and apply rules and regulations to the highest standard
Effectively able to complete projects in a timely manner
Shows initiative, adaptability, and great deal of stress tolerance
EXPERIENCE:
04/14 to Present Receptionist
Pro Rehabilitation Services; Wilkes-Barre , Pa
Greet and check-in patients, and collect personal, medical, and insurance information. Schedule,
reschedule, and verify patient appointments. Coordinate therapists schedules and maintain patient flow by
communicating patient arrivals or delays. Use EMR software to manage patient records and files;
reinforce and uphold patient confidentiality as required by HIPAA and clinic. Collected patient co-
payments and recorded payment transactions
09/12 to 04/14 Front Desk
Hampton Inn & Suites; Wilkes-Barre Pa
Greeting guests upon arrival as well as checking guests in and out. Responsible for maintaining a good
rapport with the guests. Responding to guests inquires in a timely, friendly efficient manner. Providing
driving and/or walking directions to local destinations. Ensure a high level of product knowledge of the
hotel, including but not limited to, directions, hotel services,and local community events and attractions.
Assisting fellow team members wherever necessary to maintain positive working relationships. Provide
or obtain accurate information.
06/12 to 09/12 Front Desk Night Audit
Marriott Towne Place Suites & Marriot SpringHill Suites; Moosic, Pa
Greeting guests upon entry to the hotel, checking in new guests, checking out guests, answering
questions, and providing any necessary services to ensure customer satisfaction. Respond to guest
requests. Balance and audit for accuracy room revenue, food and beverage revenue,cashier’s reports, as
well as guest and house accounts; assisting the preparation of all reports relevant to daily revenues.
Ensure that all charges of the day have been properly posted to the appropriate folders.
EDUCATION:
01/2006 Kutztown University
BS Elementary Education / Reading
05/2001 Wyoming Seminary
High School Diploma