1. Melissa San Pedro
Highly Motivated Office Administrator
1308 Old Santa Fe Lake Rd - Tecumseh, OK 74873
sanpedro7474@yahoo.com - (405)201-4739
Self starter who works well independently. I enjoy helping people & developing client relations. I am organized
& dependable.
WORK EXPERIENCE
Administrative Assistant/ Travel coordinator
Georg Fischer Central Plastics - Shawnee, OK - October 2012 to July 2013
Responsibilities
In the Human Resources dept. helped with back ground checks & job verifications . Responsible for accepting
all applications and getting them to the recruiter. I also worked closely with the executive team to arrange all
travel & prepare expense reports . Answer multiline phone system, back up to the operator when needed .
Misc. other task & office equipment.
Accomplishments
I was the only Admin Assist from this facility to help coordinate the a very important meeting for our international
presidents . I planned menus & tours & coordinated with the hotel on all travel & transportation.
Skills Used
Very confidential environment. I used much customer service skills as well as the ability to think fast and be
flexible and multi task.
Sr. Branch Office Administrator
Edward Jones Investments - Shawnee, OK - April 2002 to October 2012
Personal assistant to Financial Advisor in a very productive office. Very customer service oriented. Greet &
direct all guest to the branch.Work to resolve any needs or issues to determine is the situation needs to elevate
to FA. Accept payments,retirement plan contributions, balance drawer at end of day. Prepare info to aid in tax
filing as well as reports relevant to client meetings. Responsible for FA's schedule,advertising & a multitude
of office task.
Medical Receptionist
Shawnee Medical Center Clinic - Shawnee, OK - July 1997 to February 2000
Responsibilities
As a receptionist I was responsible for answering incoming calls to the office. This resulted in making the
patient the necessary appointment and / or taking an accurate message for the physician and nurse . It was
my responsibility to make sure the patients personal and insurance information, that the clinic had on file was
up to date and accurate . As a receptionist it was my responsibility to make sure the patients chart was in
office and available for the appointment .
Accomplishments
I started out working for a group of four internist. I then became a float receptionist where I learned the routines
and procedures in all the offices, so that I could fill in and help each office if another receptionist was out of
the office . Eventually I was asked to stay and work for the surgery department on a full time basis .

2. Skills Used
As the front line of communication between the doctor and the patient , it was very important that I be
compassionate , friendly and professional at all times . I am a very efficient multi-tasker . This was a skill that I
have used in all my places of employment . I am proficient in the use of multi line phone systems , computers ,
fax , copier and 10 key. It was my responsibility to collect ant co payments due at the time of the visit and
balance and account for the funds at the end of the day.
EDUCATION
Working on Associates in Accounting
Seminole State College - Seminole, OK
2010 to 2012
SKILLS
fax,email,multi-line phone system, scanner, computer,10 key,multi-tasker,self motivated, Accounting I & II
CERTIFICATIONS
Notary Public
April 2015
I have a valid notary stamp that doesn't expire until 2015.