1. SANDRA HUGHES
7351 Murray Heights Dr. S. Irvington, Al 36544 | (C)251-379-5197 |
ElleighMae23@gmail.com
Professional Summary
To secure a position with a well-established organization whose stable environment will lead to a lasting
career where my talents, knowledge, and skills will be utilized so that I may grow individually and with
the company.
Skills
 Excellent time management skills
 Cash handling expertise
 Ledger and balance sheet competency
 Strategic planning capability
 Accomplished leader
 Detail-oriented
 Advanced clerical knowledge
 Rapid 10-key data entry
 Goal-oriented
 Independent judgment and decision making
 Promotes positive behavior
Work History
Senior Teller/Back up Operations Supervisor 04/2004 to 07/2008
BB&T (Formerly Colonial Bank) Mobile, AL
 Scheduled staffing for the main branch.
 Executed customer transactions, including deposits, withdrawals, money orders and checks.
 Rapidly and efficiently prepared customer and ATM cash and change orders.
 Organized, stocked and maintained the teller window area.
 Continued education on current banking products and services
 Processed quarterly Vault and ATM audits with a zero error rate.
 Pulled daily branch cash items, teller over/short, atm and branch limit reports.
 Coordinated daily cash reconciliation at a high-volume location.
 Maintained balancing record with 100% rate of accuracy.
 Sold cashier's checks, traveler's checks and money orders.
 Executed wire transfers, stop payments and account transfers.
 Answered telephone inquiries on banking products including checking, savings, loans and lines of
credit.
 Maintained friendly and professional customer interactions.
Front Desk/ File Clerk/ Switchboard Operator 12/2002 to 04/2003
Pediatric Associates Mobile, AL (Inside Springhill Medical Center
 Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
 Precisely completed appropriate claims paperwork, documentation and system entry.
 Professionally and courteously verified appointment times with patients.
 Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports,
test results, home care forms).

2.  Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical
documentation.
 Adeptly managed a multi-line phone system and pleasantly greeted all patients.
 Prepared patient charts accurately and neatly for the clinic.
 Maintained strict patient and physician confidentiality.
Drive Thru/Atm Teller 01/2002 to 09/2002
Wachovia (formerly Southtrust Bank) ? Mobile, AL
 Executed customer transactions, including deposits, withdrawals, money orders and checks.
 Rapidly and efficiently prepared customer and ATM cash and change orders.
 Organized, stocked and maintained the teller window area.
 Processed quarterly Vault and ATM audits with a zero error rate.
 Coordinated daily cash reconciliation at a high-volume location.
 Maintained balancing record with 100% rate of accuracy.
 Collected member loan payments.
 Executed wire transfers, stop payments and account transfers.
 Maintained friendly and professional customer interactions.
 Answered telephone inquiries on banking products including checking, savings, loans and lines of
credit.
Receptionist/Cashier 09/1999 to 11/2001
Family Medical P.C Mobile, AL
 Managed various general office duties such as answering multiple telephone lines, completing
insurance forms and mailing monthly invoice statements to patients.
 Performed monthly inventory and maintained office and medical supply counts.
 Routinely collaborated with department managers to correct problems and improve services.
 Achieved high staff morale and retention through effective communication, prompt problem
resolution, proactive supervisory practices and facilitating a proactive work environment.
 Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
 Professionally and courteously verified appointment times with patients.
 Precisely completed appropriate claims paperwork, documentation and system entry.
 Adeptly managed a multi-line phone system and pleasantly greeted all patients.
 Prepared patient charts, pre-admissions and consent forms as necessary.
 Maintained strict patient and physician confidentiality.
 Identified and resolved patient billing and payment issues.
 Updated patient financial information to guarantee accuracy.
 Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous
manner.
 Compiled and tracked outstanding balances owed to medical facilities.
Education
High School Diploma: Theodore High - Theodore, AL
 AIB Bank Teller Certificate
 Continuing education in Healthcare Reimbursement medical billing and coding. Virginia College
References:
Jenice Whigham

3. Former Supervisor at BB&T?
251-422-5209
Margaret Buchanan
Co-Worker/Friend at Family Medical, P.C
251-454-7421
Ashley Purvis
Former Supervisor at Pediatric Associates
251-533-9179