1. KORNESHIA RENDER
170 Teal Court, Senoia, Ga 30276
Korneshia17@gmail.com 678.590.7524
FRONT OFFICE ASSISTANT
Superb Customer Service ▪ People Handling ▪ Conflict Resolution
PROFESSIONAL PROFILE
Seeking a position utilizing exceptional, communication skills, clerical abilities and front desk experience,
which will ensure the efficiency of the facility. I love socializing with people, I am very passionate and
delivered to my work, I like being responsible, I like to collaborate and make a good team,I am a person with
goals, aspirations and professionalism.
•5 plus years’ progressive experience in performing reception and front desk activities
• Demonstrated ability to greet residents and clients and guide them accordingly
• Highly skilled in answering and forwarding phone calls
• Hands-on experience in receiving, sorting and routing mail, Typing Speed: 40 WPM
• Highly skilled in operating a variety of office machines and equipment such as computer, fax, scanner and
copier
• In-depth knowledge of MS Office applications (Word, Outlook, PowerPoint and Excel)
• Demonstrated ability to use office equipment with a high degree of accuracy and efficiency
EDUCATION & ASSOCIATIONS
GORDON COLLEGE- DENTAL ASSISTANT (currently attending)
EAST COWETA HIGH SCHOOL, May, 2009
RELEVANT EXPERIENCE
United Radio, Peachtree City, Georgia — June/2013 to Present
DATA ENTRY CLERK
 Create Invoices
 Perform general data entry using Microsoft Word.
 Input data into a variety of computer programs with pace and correctness
 Perform a wide variety of secretarialtasks in support of the business
 Answer phones and create notifications in the system
 Contact with internal and external customers
 Performed data entry-alpha and numeric data entry to add new records,verify, correct,edit, and change
 Utilized scanner,copier, telephone, fax machine, and printer to perform tasks
 Import data into computer system to facilitate the closing of up to 200 claims per day.
 Receive automobile radios for analysis. Ship radios to automobile dealers.
 Create claims and author and submit reject reports.
 Led detailed training sessions for co-workers. Liaise with car dealers.
 Conducted comprehensive troubleshooting in order to rapidly rectify issues.
 Completed Customer Service/ Adapting to Change Trainings.
Jennings & Company, Senoia, Georgia — May/2010 to June/2013
PERSONAL ASSITANT
 Devising and maintaining office systems, including data management and filing;
 Arranging travel and accommodation
 Take notes at meetings or provide general assistance during presentations;
 Screening phone calls, inquiries and requests,and handling them when appropriate;
 Meeting and greeting visitors at all levels of seniority;
 Organizing and maintaining agendas and making appointments;

2.  Dealing with incoming email, faxes and post, often corresponding on behalf of the manager;
 Producing documents, reports and presentations;
 Organizing and attending meetings and ensuring the manager is well prepared for meetings;
 Liaising with clients, suppliers and other staff.
Belk’s, Newnan Georgia — December/2011 to January/2013
SALES (SHOE DEPARTMENT)
 Greet customers, find out the customer's needs
 Recommend, select and help locate the right merchandise
 Answer customer queries regarding the store and the merchandise
 Make suggestions and encourage purchase of products
 Receive and process cash,check and charge/credit payments, provide change and receipts
 Bag or package purchases,gift wrap merchandise
 Maintain sales records,place special orders
 Organize and process merchandise exchanges
 Stay current with sales prices, arrange and display merchandise
 Keep merchandise area tidy, take stock inventory, requisition new stock
Oak Hill Dentistry, Newnan, Georgia — August/2008 to May/2009
FRONT DESK CLERK
 Greet patients and register new patients according to established office protocols
 Assist patients to complete all necessary forms and documentation, verify and update patient information
 Move patients through appointments as scheduled
 Enter all relevant patient information into data system
 Maintain and manage patient records in compliance with privacy and security regulations
 Answer and manage incoming calls, schedule patient appointments
 Respond and comply to requests for information
 Confirm upcoming appointments and recalls according to office protocol, check daily appointment schedule
 Arrange patient charts for next day appointments
 Fill in cancellations and no-shows, organize referrals to other medical specialists
 Dispatch lab work appropriately
 Collect and receipt payments from patients at time of treatment
 Arrange payment schedule with patients, ,prepare and mail billing statements
 Prepare claim forms for dental insurance, arrange supporting documents for insurance claims
 Sort and distribute incoming and outgoing post
 Monitor and maintain inventory of dental office supplies
 Update patient education materials
 Maintain a professional reception area
 Safeguard patient privacy and confidentiality