current qualifications

1. Sheldon O’Conor
C o n t a c t s :  mroconor@yahoo.com  516-695-6276
Profile
EDUCATION
Nassau Community College, Hempstead, NY
2007-2008 Credits towards degree
Floral Park Memorial High School, Pleasantville, New York
Regents Diploma
Software skills: High level of proficiency in Microsoft Office suite of applications,Windows Professional,
Invision, Lotus Notes, Artiva & Eagle.
Social Networking Expert: Facebook,Twitter, Instagram, Vine, YouTube & Snapchat.
Core Attributes & Key Strengths
Expert experience in Medical Billing, knowledge of CPT-4, and ICD-9,10 coding.
Strong verbal/written communication abilities; effective interpersonal skills; strong attention to detail.
Highly organized with strong follow up skills and the ability to multi-task.
Strong sense of urgency; ability to execute quickly and efficiently.
Team oriented with the ability to flex in support of the timelines, and deliverables of team members.
Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion.
Self-motivator, Outgoing personality and Ability to successfully complete assigned tasks with minimal supervision.
PROFESSIONAL EXPERIENCE
Patient Representative: StonyBrook Medicine, Stony Brook, NY 09/01/2015 – 30/01/2016
Role: Regsitering pateints throughout Emergency room in all departments.
Greet patients upon arrival to the emergency department to collect all infromation required by HIPPA law
Collect copays due at time of admission.
Supervised staff in the emergency department verifying all patients were registered in the suggested amounted time
Patient Account Representative: Jzanus LTD, FloralPark, NY 11/2014 – current
Role: Billing claims for the outpatient department and handle all Medicaid insurance.
Handle Medicaid billing issues.
Maintained and update systems for physicians.
Prepared, edit and distribute correspondence, spreadsheets, and memos via MS Office.
Called insurances to verify info on eligible and responsibility.
Verified payments to make sure they correctly received and correctly paid.
Patient Account Representative: New York Presbyterian Hospital, New York, NY 08/2007-08/2014
Role: Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
Handled Medicaid credits.
Maintained and update systems for physicians.
Called insurances to verify info on eligible and responsibility..
Helped patients understand bills and take payments.
Called insurance in regard to bills to explain and understand reason of payment.
Handled various clerical functions including filing, faxing, and photocopying.
Prepared, edit and distribute correspondence, spreadsheets, and memos via MS Office.
Screen/direct telephone calls and respond to in-person, telephone.
Handled payments, took payments from representatives who were unable to take payments.
Worked on Nyack collection lists Nyack payments.
Monitored and trained other representatives.
Called insurances to verify info on eligible and responsibility.
Work on accounts that need to be return to representatives to show what they are doing incorrect and how to fix it.
Spoke with other departments on payment postings.