1. JeffreyP.Martin
(M) 678-641-4951
jpm16510@hotmail.com
Accomplishments
Summary of
Qualifications
In Depth Management experience
Strong verbal and written communication skills
Proficiency with Microsoft Office (Excel, Word, Outlook, Power Point)
Goal oriented & self-motivated
Strong problem solving ability
Ability to work well under pressure
Strong relationship building skills
Entrepreneurial mindset
Organizational skills
Work Experience
09/2014 – Present, American Heritage, Cincinnati, OH
General Manager
Successfully opened a dealership from ground floor selling Indian, Victory and the Polaris
Slingshot. Exceeded manufacturers’ first quarter goal by the first week of March. Priced out and
ordered all service equipment, shelving, products from manufacturers and attending auctions
formulating a used inventory.
04/2012 – 09/2014, Shawnee Cycle Plaza, Kansas City, KS
General Sales Manager
Managed store selling Honda, Kawasaki, Yamaha and Victory products. Revived a struggling
sales and finance department to number one in our 20 club group in front new gross, used
gross, total sales increase and number 1 in F and I per copy and penetration. By installing
information sheet, booking system, and assuming leadership role of finance decisions front end
gross went from 8 to 17 on new, preowned went from 14 to 27 and F and I process was over
800 per copy and warranty was increased to over 60 percent. Increased Yamaha sales to
number 1 in region earning dealer principle trip to Japan. Honda sales rose to number 2 in
motorcycle and number 4 in ATV sales from outside the top 20 in motorcycles and 30 in ATV
sales.
01/2009 – 12/2012, Firestone, Atlanta, GA
General Manager, Elite Status
First Firestone Manager to achieve elite status 3 consecutive years.
Took Firestone store to a top 25 out of 2200 profit store by exceeding 400k in profit.
Managed customer relationships and frequently served as a liaison between technicians and
customers. Hired, coached, lead, trained and supervised vehicle technicians while assisting with
the purchase of parts, materials and equipment. Controlled payroll budget to ensure the store was
staffed appropriately to maximize sales and service opportunities.
2. Resume of Jeffrey P. Martin
Page Two
10/2007 – 01/2009, Motorsports of Canton, Canton, GA
Sales Manager
Sales Manager of the Honda, Suzuki, Yamaha, Kawasaki dealership. Hired and trained all sales
personnel. Closed sales deals, developed a follow-up system with potential buyers. Supervised the
production and performance of the sales associates. Negotiated, closed, and finalized the sales of
motorcycles and ATV's to customers. Worked with Finance Manager to ensure proper flow of deals
through finance. Managed payroll budget, ensuring store was staffed appropriately to maximize
sales opportunities while controlling payroll costs.
01/2007 – 10/2007, Team Honda, Atlanta, GA
Internet Sales Manager
Communicated with internet customers within established time frames. Responded to new leads in
a timely manner. Hired, scheduled, trained, supervised and built Internet Staff. Responsible for
assuring customer satisfaction. Assisted sales staff to manage deals from start to finish. Provided
sales reports for the management team. Performed proper customer follow-up to unsold customers
to maximize all selling opportunities. Attended product and sales training and continuing education
on Sales Processes & Products. Maintained a sold customer follow-up system that encouraged
repeat and referral business.
11/2000 – 01/2007, Cycle City of Erie, Erie, PA
General Sales Manager
Manager of the Honda, Suzuki, Kawasaki dealership. Top 10 in the country in Kawasaki sales.
Hired, trained, evaluated and coached personnel. Supervised the production and performance of
the sales associates. Negotiated, closed, and finalized the sales of motorcycles to customers.
Worked with Finance Manager to ensure proper flow of deals through finance. Responsible for
inventory turns and recommending inventory orders. Assisted with promotional and marketing
concepts and implementation, including internal displays and merchandising as well as external
advertising. Controlled the payroll budget
06/1991 – 11/2000, EMI Corporation, Erie, PA
CNC Machinist
Operated CNC machining centers manufacturing cast iron products. CNC lathes and milling
centers. Used measuring devices to ensure product remained in blueprint specifications. Was a
union representative, on safety team, and on employee/management relations and product
development team.
Education Gannon University, Major - Industrial Management
PennState University, Major - Psychology