This document is a resume for Megan E. Openhym summarizing her education and professional experience in retail management. She received a Bachelor of Arts in Sociology from Dickinson College in 2002 and completed coursework for a Master of Arts in Applied Sociology from Northern Arizona University. Her experience includes various store manager and director roles at retailers like J.Crew, The Limited, Eddie Bauer, and Pier 1 over the past 13 years, where she consistently increased sales and coached employee teams.

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Megan E. Openhym
127 Ebenezer Church Rd.
Rising Sun, MD 21911
443-834-9193
meganopenhym@yahoo.com
Education
DICKINSON COLLEGE- Carlisle, Pennsylvania
BACHELOR OFARTS IN SOCIOLOGY, 2002
Study Abroad in Queensland, Australia Spring 2001
NORTHERN ARIZONA UNIVERSITY- Flagstaff, Arizona
MASTER OF ARTS IN APPLIED SOCIOLOGY
(All coursework completed)
Professional Experience
General Manager, The Dog Stop, 03/15-01/16
 Executed opening of the largest doggy daycare, boarding, grooming, training and retail facility
in Wilmington, DE.
 Established business relationships with vendors, distributors and local rescues to encourage
networking.
 Maintained facility operations including daily operations, cleanliness, hiring/training, inventory
management, and client relations.
 Planning and execution of marketing events both within and outside of the facility.
 Maintain active certification of Pet First Aid.
 Recruiting, hiring and training of all staff members.
Store Manager, XO by Saxon’s, Abingdon, Maryland 07/13-07/14
 Opened the brand new XO by Saxon’s location, a division of Saxon’s Diamond Centers, Inc.
 Recruited, hired, trained all new sales staff
 Responsible for all aspects of buying and merchandising to keep up with the current trends in
the accessory business.
 Maintain wholesale relationships with current and new vendors.
 Maintain working knowledge of all aspects of the jewelry industry including knowledge of
gemstones, metals and product knowledge with regards to Pandora, Alex and Ani and other
high-end fashion brands.
Store Director, J.Crew, Columbia, Maryland 09/11-07/13
 Increased all KPI’s at Columbia location at close of FY2011 after being in place for part of Q3
and all of Q4 and ended the year with a positive comp performance.
 Motivate and lead a team of 3 managers and approximately 22 sales/support associates.
 Create lasting, memorable experiences with each client interaction to develop the brand and
introduce the brand to new J.Crew clientele.
 Partner with my very Personal Stylist to honor top clientele with group and individual new

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collection styling events.
 Control expenses through effective payroll management, supply spend and management of
yearly shrink results.
 Coached my full-time very Personal Stylist to her first ever $1M performance in FY 2011 and a
second $1M performance in FY 2012.
 Effectively managed through the entire relocation/remodel process in August 2012, which
included partnership with several corporate office business partners.
 FY2012 ended with a 12% positive comp and 7% positive plan performance as well as an
increase across all measureable KPI’s.
Store Director, J.Crew, Arlington, Virginia 12/10-09/11
 Managed of team of 4 managers with a minimum of 25 sales/support associates and 2 very
Personal Stylists.
 Re-built and renewed the client experience in the store to win back fading clientele by setting a
higher standard of engagement and leading by example with positive energy and excitement.
 Partnered with corporate business leaders to remodel the location in February 2011 and to
present the new team/location to Director of Stores, Jill Hennessy-Brown.
 At the time of transfer in September 2011, the store was showing a positive comp performance
for the first time in 3 years.
Store Manager, The Limited, Arlington, Virginia 04/09-10/10
 Grew annual sales volume from $3.2M to a trend of $4.1M upon taking leadership of the store
in May 2009.
 Attracted and hired top talent in the market.
 Led a team of 5 managers and 25 sales/support associates with a max of 40-50 sales/support
associates during peak season hours.
 Managed through processes such as payroll, laborworks and inventory control to effectively
impact the bottom line.
 Coached and developed top talent to maintain an active succession plan as well as to drive sales
and the client experience.
 Partnered with the corporate office to plan and host sponsored wardrobing events.
 Achieved number 2 placing in company with regards to annual sales volume.
 Top store manager sales bonus payout in Q1 of 2010.
 Increased sales plan by 22.6% and comp sales by 17.6% upon my departure in October 2010.
Store Manager, The Limited, Hanover, Maryland 09/08-04/09
 Responsible for The Limited's first new store opening in 10 years.
 Launched the first ever non-outlet Limited store in an outlet mall location.
 Recruited and developed a core staff of associates and sales leadership roles prior to new store
opening in September 2008.
 Networked with local colleges and businesses to promote the Limited and to attract top talent.
 Managed a sales team of 10 associates and 3 managers.
 Promoted to store manager at Pentagon in 7 months (April 2009).
 Annual sales volume of approximately $1.4M
Co-Manager, The Limited, Towson, Maryland 05/08-09/08
 Hired in May 2008 as Co-Manager and promoted to new Store Manager in September 2008.
 Increased sales performance through effective coaching and positive leadership.

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 Executed company designed visual projects.
 Annual Sales volume of approximately $2M.
 Recruited, hired and trained top talent through active networking.
Assistant Store Manager, Eddie Bauer, Flagstaff, Arizona 09/06-10/07
 Responsible for back of house functioning including inventory control, loss prevention auditing,
and sales floor replenishment.
 Assisted Co-Manager with visual initiatives
 Annual sales volume of $1M.
 Coached and developed sales staff.
Assistant Store Manager, Pier 1, Flagstaff, Arizona 10/04-04/06
 Assisted store manager with daily operating procedures including visual tasks and product
inventory.
 Educated sales staff on product knowledge and selling strategies.