Megan E. Openhym's Resume - Sociology Degree, Retail Management Experience
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Megan E. Openhym
127 Ebenezer Church Rd.
Rising Sun, MD 21911
443-834-9193
meganopenhym@yahoo.com
Education
DICKINSON COLLEGE- Carlisle, Pennsylvania
BACHELOR OFARTS IN SOCIOLOGY, 2002
Study Abroad in Queensland, Australia Spring 2001
NORTHERN ARIZONA UNIVERSITY- Flagstaff, Arizona
MASTER OF ARTS IN APPLIED SOCIOLOGY
(All coursework completed)
Professional Experience
General Manager, The Dog Stop, 03/15-01/16
Executed opening of the largest doggy daycare, boarding, grooming, training and retail facility
in Wilmington, DE.
Established business relationships with vendors, distributors and local rescues to encourage
networking.
Maintained facility operations including daily operations, cleanliness, hiring/training, inventory
management, and client relations.
Planning and execution of marketing events both within and outside of the facility.
Maintain active certification of Pet First Aid.
Recruiting, hiring and training of all staff members.
Store Manager, XO by Saxon’s, Abingdon, Maryland 07/13-07/14
Opened the brand new XO by Saxon’s location, a division of Saxon’s Diamond Centers, Inc.
Recruited, hired, trained all new sales staff
Responsible for all aspects of buying and merchandising to keep up with the current trends in
the accessory business.
Maintain wholesale relationships with current and new vendors.
Maintain working knowledge of all aspects of the jewelry industry including knowledge of
gemstones, metals and product knowledge with regards to Pandora, Alex and Ani and other
high-end fashion brands.
Store Director, J.Crew, Columbia, Maryland 09/11-07/13
Increased all KPI’s at Columbia location at close of FY2011 after being in place for part of Q3
and all of Q4 and ended the year with a positive comp performance.
Motivate and lead a team of 3 managers and approximately 22 sales/support associates.
Create lasting, memorable experiences with each client interaction to develop the brand and
introduce the brand to new J.Crew clientele.
Partner with my very Personal Stylist to honor top clientele with group and individual new
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collection styling events.
Control expenses through effective payroll management, supply spend and management of
yearly shrink results.
Coached my full-time very Personal Stylist to her first ever $1M performance in FY 2011 and a
second $1M performance in FY 2012.
Effectively managed through the entire relocation/remodel process in August 2012, which
included partnership with several corporate office business partners.
FY2012 ended with a 12% positive comp and 7% positive plan performance as well as an
increase across all measureable KPI’s.
Store Director, J.Crew, Arlington, Virginia 12/10-09/11
Managed of team of 4 managers with a minimum of 25 sales/support associates and 2 very
Personal Stylists.
Re-built and renewed the client experience in the store to win back fading clientele by setting a
higher standard of engagement and leading by example with positive energy and excitement.
Partnered with corporate business leaders to remodel the location in February 2011 and to
present the new team/location to Director of Stores, Jill Hennessy-Brown.
At the time of transfer in September 2011, the store was showing a positive comp performance
for the first time in 3 years.
Store Manager, The Limited, Arlington, Virginia 04/09-10/10
Grew annual sales volume from $3.2M to a trend of $4.1M upon taking leadership of the store
in May 2009.
Attracted and hired top talent in the market.
Led a team of 5 managers and 25 sales/support associates with a max of 40-50 sales/support
associates during peak season hours.
Managed through processes such as payroll, laborworks and inventory control to effectively
impact the bottom line.
Coached and developed top talent to maintain an active succession plan as well as to drive sales
and the client experience.
Partnered with the corporate office to plan and host sponsored wardrobing events.
Achieved number 2 placing in company with regards to annual sales volume.
Top store manager sales bonus payout in Q1 of 2010.
Increased sales plan by 22.6% and comp sales by 17.6% upon my departure in October 2010.
Store Manager, The Limited, Hanover, Maryland 09/08-04/09
Responsible for The Limited's first new store opening in 10 years.
Launched the first ever non-outlet Limited store in an outlet mall location.
Recruited and developed a core staff of associates and sales leadership roles prior to new store
opening in September 2008.
Networked with local colleges and businesses to promote the Limited and to attract top talent.
Managed a sales team of 10 associates and 3 managers.
Promoted to store manager at Pentagon in 7 months (April 2009).
Annual sales volume of approximately $1.4M
Co-Manager, The Limited, Towson, Maryland 05/08-09/08
Hired in May 2008 as Co-Manager and promoted to new Store Manager in September 2008.
Increased sales performance through effective coaching and positive leadership.
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Executed company designed visual projects.
Annual Sales volume of approximately $2M.
Recruited, hired and trained top talent through active networking.
Assistant Store Manager, Eddie Bauer, Flagstaff, Arizona 09/06-10/07
Responsible for back of house functioning including inventory control, loss prevention auditing,
and sales floor replenishment.
Assisted Co-Manager with visual initiatives
Annual sales volume of $1M.
Coached and developed sales staff.
Assistant Store Manager, Pier 1, Flagstaff, Arizona 10/04-04/06
Assisted store manager with daily operating procedures including visual tasks and product
inventory.
Educated sales staff on product knowledge and selling strategies.