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Chapter 3: Nonverbal Communication

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Chapter 3: Nonverbal Communication

  1. 1. CHAPTER 3 Nonverbal Communication
  2. 2. You just think she ’s not saying anything right now <ul><li>65% of communication nonverbal </li></ul><ul><li>All those messages that people exchange beyond the words themselves is nonverbal communication </li></ul>
  3. 4. Three characteristics <ul><li>Sensitive to the relationship between sender and receiver </li></ul><ul><li>Meaning is based on context </li></ul><ul><li>Part of, not separate from, verbal communication </li></ul>
  4. 5. Sources <ul><li>Neurological programs (reflexive) </li></ul><ul><ul><li>Blinking </li></ul></ul><ul><ul><li>Sweaty palms </li></ul></ul><ul><li>Cultural and intercultural behavior (reflective) </li></ul><ul><ul><li>Modeling your surroundings from infancy </li></ul></ul><ul><ul><li>Cultures are persistent </li></ul></ul>
  5. 6. Relationships between verbal and nonverbal communication
  6. 7. Relationships between verbal and nonverbal communication
  7. 8. Relationships between verbal and nonverbal communication
  8. 9. Relationships between verbal and nonverbal communication
  9. 10. Relationships between verbal and nonverbal communication
  10. 11. Categories of nonverbal communication
  11. 12. Categories of nonverbal communication <ul><li>Kinesics </li></ul><ul><ul><li>Fascics </li></ul></ul><ul><ul><li>Ocalics </li></ul></ul><ul><ul><li>Gestics </li></ul></ul><ul><ul><li>Haptics </li></ul></ul><ul><ul><li>Posture, walk, stance </li></ul></ul><ul><ul><li>Artifacts </li></ul></ul><ul><li>Physical characteristics </li></ul><ul><li>Proxemics </li></ul><ul><li>Paravocalics </li></ul><ul><li>Chronemics </li></ul><ul><li>Olfatics </li></ul><ul><li>Aesthetics </li></ul><ul><li>Gustorics </li></ul>
  12. 13. Categories of nonverbal communication <ul><li>Kinesics </li></ul><ul><ul><li>Fascics </li></ul></ul>
  13. 14. Categories of nonverbal communication <ul><li>Kinesics </li></ul><ul><ul><li>Ocalics </li></ul></ul>
  14. 15. Categories of nonverbal communication <ul><li>Kinesics </li></ul><ul><ul><li>Gestics (speech independent vs. related) </li></ul></ul><ul><ul><ul><li>Emblems </li></ul></ul></ul><ul><ul><ul><li>Illustrators </li></ul></ul></ul><ul><ul><ul><li>Affect displays </li></ul></ul></ul><ul><ul><ul><li>Regulators </li></ul></ul></ul><ul><ul><ul><li>Adapters </li></ul></ul></ul>
  15. 16. Categories of nonverbal communication <ul><li>Kinesics </li></ul><ul><ul><li>Haptics </li></ul></ul>
  16. 17. Categories of nonverbal communication <ul><li>Kinesics </li></ul><ul><ul><li>Posture, walk, stance </li></ul></ul>
  17. 18. Categories of nonverbal communication <ul><li>Kinesics </li></ul><ul><ul><li>Artifacts </li></ul></ul>
  18. 19. Categories of nonverbal communication <ul><li>Physical characteristics </li></ul><ul><ul><li>Halo vs. Devil effect </li></ul></ul>
  19. 20. Categories of nonverbal communication <ul><li>Proxemics </li></ul><ul><ul><li>Contact vs. non-contact cultures </li></ul></ul><ul><ul><li>Small group ecology </li></ul></ul>
  20. 21. Categories of nonverbal communication <ul><li>Paravocalics </li></ul><ul><ul><li>Rate </li></ul></ul><ul><ul><li>Volume </li></ul></ul><ul><ul><li>Pitch </li></ul></ul><ul><ul><li>Pause </li></ul></ul><ul><ul><li>Stress </li></ul></ul>
  21. 22. Categories of nonverbal communication <ul><li>Chronemics </li></ul><ul><ul><li>Circular time </li></ul></ul><ul><ul><li>Linear time </li></ul></ul><ul><ul><li>Technical time </li></ul></ul><ul><ul><li>Formal time </li></ul></ul><ul><ul><li>Informal time </li></ul></ul>
  22. 23. Categories of nonverbal communication <ul><li>Olfatics </li></ul><ul><ul><li>Blindness </li></ul></ul><ul><ul><li>Adaptation </li></ul></ul><ul><ul><li>Memory </li></ul></ul><ul><ul><li>Overload </li></ul></ul><ul><ul><li>Discrimination </li></ul></ul>
  23. 24. Categories of nonverbal communication <ul><li>Aesthetics </li></ul>
  24. 25. Categories of nonverbal communication <ul><li>Gustorics </li></ul>

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