This document discusses body language and non-verbal communication. It notes that over 65% of social meaning is communicated non-verbally through aspects like kinesics, proxemics, and paralinguistics. Kinesics includes gestures, posture, facial expressions and eye contact. Proxemics refers to personal space zones like intimate, personal, social and public distances. Paralinguistics encompasses volume, pitch, pauses and articulation. The document also identifies common lying gestures and references books on body language and non-verbal communication.

1. Know your
Body Language

2. The fact is…
Most of the people are
wasting their energy in
showing what they are
not & hiding what
actually they are.

3. Did you know…?
“…oral communication
carry less than 35 percent
of the social meaning of
the situation, while more
than 65 percent is carried
on the non-verbal band.”

4. Body Language:
Bodily mannerisms,
postures, and facial
expressions that can be
interpreted as unconsciously
communicating somebody's
feelings or psychological
state. –Encarta E-dictionary

5. Non-verbal aspects:
Non-verbal communication is
concerned with:
Body movements – Kinesics
Space – Proxemics
Vocal features – Paralinguistic
features

6. Kinesics:
 Personal Appearance:
 Postures:
 Gesture:
 Facial Expression:
 Eye Contact:

7. Proxemics:
No. Space zone Distance Relation
01 INTIMATE One & a half
feet
Members of family,
lovers, spouses,
relatives & parents
02 PERSONAL One & a half
feet to 4 feet
Close friends,
colleagues, peers
03 SOCIAL 4 feet to 12
feet
Social events (sitting-
sitting –sitting -
standing)
04 PUBLIC 12 feet to 30
feet
Formal events (public
speakers)

8. Paralinguistic:
 Volume:
 Pace/Rate:
 Pitch:
 Pauses:
 Articulation:

9. The kinds of receiver…
Auditory Receiver
Visual Receiver
Kinesthetic Receiver

10. Power is in your hands:
 Palm: Submissive dogs reveal
their bellies, humans show
their palms.
 Palm up: Non threatening.
 Palm down: Authority.
 Pointed finger: ‘Do it or else!’
Creates negative
feelings in most
listeners.

11. 6 of the most common Lying
Gestures:
The Mouth Cover
The nose touch / itch
The Eye Rub
The Ear Grab
The Neck Scratch/Collar pull
Finger-in-the-Mouth

12. References:
 The Definitive Book of Body
Language
 Allan & Barbara Pease [Manjul Publishing House]
 Why Men Lie and Women Cry
 Allan & Barbara Pease [Manjul Publishing House]
 Technical Communication:
Principles and Practice
 Meenakshi Raman, Sangeeta Sharma [OUP]