CHAPTER 8 Interview
Interview Agenda <ul><li>Determine what you want to find out about the interviewee </li></ul><ul><li>Develop agenda </li><...
Opening <ul><li>Introduce yourself </li></ul><ul><li>Purpose of the interview </li></ul><ul><li>Background of the communic...
Body: Types of questions <ul><li>Direct:  Explicit. Require specific examples </li></ul><ul><li>Open:  Less direct. Specif...
Closing <ul><li>Summarize </li></ul><ul><li>Discuss next steps </li></ul><ul><li>Give the interviewee a chance to ask you ...
Role of the  Interviewee <ul><li>Answers questions </li></ul><ul><li>Asks for clarification </li></ul><ul><li>Restates que...
Communication Problems in Business Marketing Communication Issues in Business Management Communication in Law Public Relat...
How to Pass Communication in Education The Core of Journalism The Increasing Importance of Communication in Public Health ...
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Chapter 8: The Interview

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Chapter 8: The Interview

  1. 1. CHAPTER 8 Interview
  2. 2. Interview Agenda <ul><li>Determine what you want to find out about the interviewee </li></ul><ul><li>Develop agenda </li></ul><ul><ul><li>Three parts </li></ul></ul><ul><ul><ul><li>Opening </li></ul></ul></ul><ul><ul><ul><li>Body (Questions) </li></ul></ul></ul><ul><ul><ul><li>Closing </li></ul></ul></ul>
  3. 3. Opening <ul><li>Introduce yourself </li></ul><ul><li>Purpose of the interview </li></ul><ul><li>Background of the communication issue </li></ul><ul><li>Don’t forget to </li></ul><ul><li>dress to impress </li></ul>
  4. 4. Body: Types of questions <ul><li>Direct: Explicit. Require specific examples </li></ul><ul><li>Open: Less direct. Specify only the topic </li></ul><ul><li>Closed: Provide alternatives and limit your response. Probe for opinions on opposite ends of a spectrum </li></ul><ul><li>Bipolar: Require yes or no responses </li></ul><ul><li>Leading: Encourage a specific answer </li></ul><ul><li>Yes-response: Urges the interviewee to agree </li></ul><ul><li>Loaded: Elicit emotional response </li></ul><ul><li>Mirror: Ask interviewee to reflect on what has been said </li></ul><ul><li>Probes: Used to elicit a more detailed response </li></ul>
  5. 5. Closing <ul><li>Summarize </li></ul><ul><li>Discuss next steps </li></ul><ul><li>Give the interviewee a chance to ask you questions </li></ul>
  6. 6. Role of the Interviewee <ul><li>Answers questions </li></ul><ul><li>Asks for clarification </li></ul><ul><li>Restates question in the answer </li></ul><ul><li>Actually answers question (Remember Miss South Carolina </li></ul><ul><li>Answers one question at a time </li></ul><ul><li>Turns negative questions into positive answers </li></ul>
  7. 7. Communication Problems in Business Marketing Communication Issues in Business Management Communication in Law Public Relations and Communication Dreaming Ideas in an Entrepreneurial Future Emergency Management
  8. 8. How to Pass Communication in Education The Core of Journalism The Increasing Importance of Communication in Public Health Communication, an Imperative Investment Marketing Across Demographics TV Advertising Business Management and Communication

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