1. ASHISH BHAGAT (CHA)
1343 Brookhaven Avenue, Camarillo CA 93010 ♦ 805.816.0048 ♦ AshishHBhagat@gmail.com
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EXECUTIVE PROFILE
Director of Operations / Director of Sales / General Manager
Experienced Leadership Skills ♦ Multi-Property Operations ♦ Proficient Employee Training
Achievement-driven, energetic individual with extensive track record of proficiently managing various
business, sales and customer service operations while ensuring consistent revenue growth, cost savings
and customer satisfaction. Excel in initiating and implementing various cost-efficient business operations
which drive consistent growth. Efficiently maintain and stretch multi-million dollar operational budgets.
Multi-talented leader with a wide range of communication skills – including customer service,
relationship building and negotiating. Repeatedly succeed in leadership roles through demonstrated
success in taking calculable risks, executing successful strategies, breaking into saturated markets and
identifying growth opportunities.
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Selected Career Highlights
 Proactively innovated and implemented revenue maximizing strategies, policies and procedures for
six separate franchise hotels simultaneously, positively impacting each one by between 3% to 8%.
[Best Western Oxnard Inn (106 Rooms), Best Western Holiday Spa Lodge (87 Rooms), Comfort Inn
(54 Rooms), Ramada Ltd (52 Rooms), Vagabond Inn (80 Rooms), Motel 6 (52 Rooms)]
 Deftly hired and trained new hotel General Managers toward greater performance and productivity.
[Best Western Oxnard Inn, Best Western Holiday Spa Lodge,Comfort Inn, Ramada Ltd,Vagabond
Inn, Motel 6]
 Skillfully implemented innovative marketing and business strategies, positive customer relations and
improved operations which resulted in consistently increased hotel revenues by 8%. [Best Western
Oxnard Inn]
 Reduced annual labor expenses by 5% through various strategies and actions including changing
staffing mixes, improving staff turnaround and reducing overtime hours. [Best Western Oxnard Inn]
 Adeptly helped manage a full façade makeover for the Best Western Holiday Spa Lodge while
working closely with the General Manager and Owners. [Best Western Holiday Spa Lodge]
 Successfully reduced and / or maintained low bad debt ratio for all corporate contracts. [Best Western
Oxnard Inn]
 Proficiently completed the full operational transfer to new owners when hotels were sold. [Ramada
Ltd, Vagabond Inn, Motel 6]
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Areas of Expertise
 Operations Oversight
 Strategic Planning
 Leadership Development
 Process Improvement
 Marketing Expertise
 Staff Training & Supervision
 Profit & Loss Management
 Sales Management
 Innovative Thinking
 Revenue Growth
 Business Turnarounds
 General Management
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2. ASHISH BHAGAT
Page Two
PROFESSIONAL JOB SUMMARY
Lad Hospitality Management Bishop / Oxnard, CA
Director of Operations (Contract Position) Jun 2006 – Feb 2015
Drove and maintained growth across all revenue maximizing operations and processes for six separate
hotels simultaneously:
 Comfort Inn (Jun 2006 – Feb 2015)
 Ramada Limited (Jun 2006 – May 2014)
 Motel 6 (Jun 2006 – Dec 2012)
 Vagabond Inn (Jun 2006 – Mar 2012)
 Best Western Holiday Spa Lodge & Best Western Oxnard Inn (Jun 2006 – Oct 2009)
Devised, recommended and implemented an enhanced management function to attain revenue and profit
maximization on a consistent basis. Oversaw hoteloperations in support with the General Manager.
Consistently maintained and improved on customer service standards while increasing revenues.
Effectively controlled expenses,and improved employee retention. Effectively negotiated with
contractors for various capital improvement projects. Successfully managed capital budget development /
improvement and administration. Accurately performed cost-benefit analysis on various franchise
required projects. Oversaw the needs of the establishments on a daily basis concerning all operational
requirements and challenges. Hired and trained new General Managers & employees.
Best Western Oxnard Inn Oxnard, CA
General Manager & Director of Sales Jan 2003 – Nov 2005
Achieved the highest revenue target in the history of the hotel through innovative marketing and business
strategies. Improved guest relations and operations. Reduced annual labor expenses by changing staffing
mix, improving staff turn-around and drastically reducing overtime hours. Trained staff to implement the
highest standards of customer service and productivity. Successfully reduced and maintained bad debt
ratios for all corporate contracts. Participated with Military Base Re-alignment & Closure Committee.
Holiday Inn Express Pacifica, CA
Front Desk Agent, Night Auditor& Swing Shift Oct 2002 – Dec 2002
Responsibilities included customer service and guest complaint resolution. Audited daily paperwork and
reported any discrepancies to management. Diligently completed all front desk operations assignments
and completed laundry during night audit. Completed Holiday Inn Express Certified Front Desk Agent
certification training. Covered shifts whenever needed by management.
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EDUCATION AND PROFESSIONAL DEVELOPMENT
 Certified Hotel Administrator (CHA)
 Certified Franchise Hotel General Manager (Comfort Inn, Ramada,Motel 6 & Best Western)