Michael W. Gigl is a highly experienced manager with over 20 years of experience leading teams in the food service industry. He has advanced from general account manager to district manager, consistently achieving corporate objectives including financial profitability, cost management, and customer satisfaction. Gigl is currently seeking a leadership position to further contribute to corporate goals and staff development through his expertise in managing diverse operations, personnel, and new business development.

1. MICHAEL WILLIAM GIGL
13820 Long Shadow Dr.
Manor, Texas 78653
512-774-9318
mwgi@sbcglobal.net
Highly experienced Manager who has demonstrated the ability to lead diverse teams to new levels of
success in a variety of competitive environments; possesses strong business and operations qualification
with an impressive track record of more than twenty years of hands-on experience in managing financial
profitability, account relations, personnel performance and development, new account start-ups, and
operating standards and procedures development and implementation. Has proven ability to analyze,
identify operating deficiencies as well as opportunities, plan and organize optimally, and manage a team
to achieve business profitability and operating performance goals.
OBJECTIVES
• Continue leadership and professional growth through leveraging extensive management experience
and expertise
• Further advancement and contributions as a member of the management team to achieve corporate
goals, financial performance, and staff development.
COMPETENCIES
• Achieved all objectives established by corporate management in areas of:
o Customer relations and service
o Financial profitability
o Account and personnel performance
o New Account start-up
o Vendor agreements and performance
o Special assignments, often requiring travel out of town, while continuing to accomplish
ongoing facility operational responsibilities
• Managed:
o All Financial records including P&L statements, payroll, purchasing and inventory
o Account Budgets
o Labor Plans
o Personnel Performance and Development
o Customer Satisfaction
• Responsible for:
o Up to six Managers and 150 employees
o All front and back-of the house operations
o Full-service facilities including Cafeteria (breakfast, lunch, diner), Catering, and Bar
• Planned and managed:
o Construction, implementation, and openings of multiple new sites for multiple companies
o Successfully dealt with and negotiated vendor agreements and performance
• Developed and implemented Corporate Standards for:
o Food inventory specifications
o Recipe standards
o Plating directions
o Packaging requirements
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2. o Marketing materials
2002 – Present Compass Group TX Dallas and Austin, TX
Over twelve years, advanced from General Account Manager to Resident District Manager of multi-
unit, full-service facilities (breakfast, lunch, and catering) with Annual Sales increasing from $1 million
to $6.5 million. Consistently achieved all Corporate objectives including financial profitability, cost
management, inventory control, personnel management, account administration, and customer
relationship. Also, completed Corporate Special Projects and Assignments, often requiring out of town
travel, while continuing satisfactorily ongoing operations of assigned account and facilities.
Samsung Austin Semiconductor LLC (Manor, TX)
Total Revenue - $6.5 million
Multi-building Complex with over 3,500 employees and contractors
365 Day; 24 hour operation
Includes 2 Cafeterias, Starbucks coffee bar, International Korean Unit
Implemented Secret Shopper Program
Reduced and stabilized costs and consequently reduced Clients subsidy
National Accounts – IBM (Austin)
Annual Sales of $3-5 million
Implemented innovative Menu Branding Stations
Developed servicing operating standards for Executive Dining and Catering Center
NEC Eurest
Annual Sales of $1.5 million
Reinvigorated customer service and food prep areas
Motorola Foodworks
Annual Sales of $1 million
Developed and supported off-site catering.
Project Manager - New Account Development/USAA Facility
Managed the opening of the USAA Corporate Account in San Antonio. Responsibility included
establishing training and implementing all new account and employee standards, procedures, and
concepts. Account was opened on schedule and within budget.
2001 - 2002 MAIN EVENT Dallas, TX
Member of the facility opening team. After opening, Evening PM General Manager with responsibility
for the Bar, Café, Bowling Lanes, and Game Rooms. Responsible for six Managers and over 150
employees. Annual sales of over $25 million.
1993 – 2001 SONNY BRYAN’S CORPORATION Dallas, TX
Grew from Restaurant Manager to General Manager with increasing responsibility for overall
profitability, service and product performance results, marketing materials, and catering services. As
General Manager, managed site construction, vendor negotiations and contracts, staff hiring and
training, development and implementation of all personnel and operating procedures, the grand opening,
and ongoing operations. Additionally, completed the successful introduction of a new concept for Sonny
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3. Bryan’s: drive-through. Managed Sonny Bryan’s facilities in Duncanville, Richardson, Grapevine, and
Frankfort TX.
PROFESSIONAL ACCOMPLISHMENTS
Nominated by Senior Compass Executives for the ADAPT multi-unit program
Graduated from A.D.A.P.T. multi-unit program, 2015.
Training Champion for new menu standardization for all Eurest IBM accounts in United States
Safety Champion Manager for all Eurest IBM National accounts in the United States.
General Manager of the Year, 1999
First Sonny Bryan’s Manager Elected to Executive Committee overseeing Corporate Restaurants
EDUCATION
University of Texas at Dallas Bachelor of Arts
El Centro, DCCCD Culinary Courses
ORGANIZATIONS/INTERESTS
Kiwanis Club - Treasurer
PTO volunteer, Blake Manor Elementary School, Manor ISD
Tri-Athlons, Marathons
Cooking
Golf
Michael W. Gigl Page 3 of 3 April 2, 2015