General manager (best) CV template

1. Ted Saunders
3045 Avon Road, Seattle, WA 98112 / Tel# (709) 555-8381 Email: tsaunders@myisp.com
General Manager
PROFILE
Senior finance executive with over 15 years experience leading financial and operational turnarounds,
directing and managing responsible financial growth, and delivering million dollar profit increases.
Expertise includes accounting systems development, operations management, and strategic financial
planning. Recognized for balanced judgment, stability and capacity to drive cons ensus among business
units with diverse agendas and visions. Effective leader with the ability to empower management and lead
teams to achieve business and company objectives.Master of Business Administration in Finance.
AREAS OF EXPERTISE
 Business Assessments  Process Reengineering  Relationship
Building
 Productivity Improvements  Strategic Planning  Technology
Implementations
 Cost Reduction  Financial Reporting  Risk Management
 Team Leadership  Budget Management  Global Market
Modeling
EXPERIENCE
FERNDALE CORPORATION,Seattle,WA 1999 - Present
General Manager
Directed complete recovery of bankrupt financial services firm, focusing on core business strengths,
process efficiency, quality customer service, and in-depth market analysis. Recruited senior management
team and motivated action by autonomy with accountability. Effected a turnaround within first two years,
transforming a $4M loss into $6M profit.
 Evaluated all corporate divisions, products,services,and related markets to establish consensus with
the Board of Directors regarding the company’s strengths and weaknesses.
 Completely restructured operations,discontinuing declining areas and bolstering areas with the
greatest potential. Engineered new processes to support restructured organization.
 Spearheaded growth into Web-based,financial-services sector,achieving recognition, momentum, and
$35M in initial contract awards.
 Pioneered the enhancement of Web-based services with real-time human interaction, achieving
additional market recognition and increasing customer satisfaction by 48% while growing accounts by
25%.
BRADFORD BUSINESS ASSOCIATES, Seattle,WA 1997 - 1999
Senior Financial Management Executive
Managed financial direction for new management team, guiding the financial restructuring of a poorly
performing business into a strong,profitable entity. Implemented standardized office automation system
supporting corporate-wide accounting, personnel,manufacturing, and sales.
 Negotiated lease agreement for new technology,resulting in 30% decrease in maintenance costs over
legacy systems.
 Implemented $2M reward systemencouraging employees to identify innovations to increase sales and
control costs.Employee morale and commitment increased notably.
 Analyzed market trends and sales history to forecast future business and discovernew market areas to
explore. Expansion into new markets resulted in $32M in new sales.

2.  Rebuilt relationships with bankers and investment community, realizing more favorable lending terms
and renewed interest in support expansion and retooling efforts.
NORTHWEST AUTOMOTIVE SALES, Seattle,WA 1992 - 1997
General Manager/Controller
Managed all auto dealership operations producing $17M sales gross.Supervised 185 employees, including
16 managers in finance, sales,leasing, fleet services,repair, service, human resources,and business office.
Established a strong sales training program.
 Achieved a 30% growth in sales of both new and used vehicles.
 Increased warranty penetration from 40% to 75%, and credit life and disability from 20% to 43%,
achieving 107% of plan.
 Installed a telemarketing room with 20 telephones:utilized sales staff for one hour each day to make
sales and customer service follow-up calls. Telemarketing efforts yielded a 23% gain in sales activities.
 Reduced advertising costs by restructuring both print and electronic media campaigns, resulting in a
savings of 57%.
OCTAGON,INC., Tacoma, WA 1989 - 1992
Division Controller
Evaluated financial conditions and initiated on-going communications and negotiations with bank officers,
private lenders, and vendors to keep the corporation in operation, avoiding foreclosure and bankruptcy
proceedings.Developed $12M budget and multi-year business plan.
 Assessed and restructured administrative, personnel, and marketing procedures employing
standardized, computer systems to achieve greater efficiency.
 Re-engineered accounting function, increasing competency, establishing controls,and focusing on
quality service.
 Renegotiated financial obligations, reducing interest expense by 22%.
 Developed restructuring and downsizing plan to adjust to long-term market conditions.
SEATTLE AUTO SALES, Seattle, WA 1987 - 1989
Director
Managed all operations of a $5 million finance department for new and used vehicles at nine dealerships.
 Increased productivity for the finance department and without losing profitability.
 Grew the department from $3.7 million to $5 million, achieving 125% of plan.
 Introduced non-confrontational presentations forwarranty, credit life, disability, and finance interest
rates.
 Improved average income per retail from $1,185 to $1,985.
EDUCATION
Master ofBusiness Administration (Finance),1987
University of Seattle, Seattle, Washington
Bachelor ofScience (Accounting), 1983
Washington State College, Tacoma,Washington
AFFILIATIONS AND CERTIFICATIONS
Certified Public Accountant
American Management Association
American Institute of Certified Public Accountants-AICPA
Washington Society of Certified Public Accountants-WSCPA
Business Person of the Year, Seattle Chamber of Commerce