This document provides a summary of Stevan Overby's experience in hotel management and operations consulting. Overby has over 25 years of experience in executive leadership roles with various hotels and resorts. He has expertise in financial management, operations, strategic planning, and turning businesses around. Currently, Overby works as an operational consultant helping hotels streamline operations and maximize resources.

1. STEVAN R. OVERBY
PO Box 5064, Gainesville, GA 30504 ~ 787-605-1714 ~ Stevan.Overby@yahoo.com
http://www.linkedin.com/in/stevanoverby
BIOGRAPHY - Dynamic executive leadership career in hotel management with a rich mix of finance,
operations, internal/external processes, technical savvy and business development skills. Intimate knowledge
of all departmental operational processes, financial results and profitability. Expert in executing team‐driven
process improvements to increase revenue growth, operational efficiency and overall profitability.
Executive Expertise in:
* Financial Management & Expenditure Controls
* Internal Operations, External Sourcing & Building Relationships
* Team Mentoring and Human Resource Controls
* Technology & Change Implementation
* Strategic Planning & Execution
* Start Ups, Turnaround & Revitalization
Growing Finance & Business Performances into Competitive Advantages for Hotels & Resorts through
Operational Vision, Strategic Thinking, Hands-On Management Style and Revenue Generating Leadership.
EXPERIENCE
Hospitality Operational Consultant, Strategic Hospitality Solutions, Atlanta, GA 2010 to Present
Recognized as the point person to assist hotels and hotel management companies in streamlining
operations and maximizing resources resulting in savings and increased efficiencies. Provided guidance
and training in operations, general finance, controllership, and accounting utilizing Six Sigma initiatives.
Served as the Special Projects professional and instilled uniform operational and reporting disciplines.
Enterprise Impact:
* Drove $$ tens of thousands in annual savings for clients through operational analysis,
organizational restructuring and priority planning initiatives.
* Successfully migrated departmental process to transactional activities and set up an activity‐
based costing framework, saving property resources, engaging associates and maximizing market
positioning.
* Put into place continuous evaluation and change management programs and reduced financial
exposure from poor operational practices, often by as much as 25 percent.
Area General Manager, Signature Boutique Hotels, TN, SC 2009 to 2010 (4 months)
Assisted in the creation of a new brand for three hotels featuring a theme concept, each related to
specific area cultures while providing guidance in strategic financing, asset management, resource
management services, vendor selection, human capital resource management and facilities during brand
development, managing 75 associates.
Enterprise Impact:
* Successfully aligned properties and concept for eventual sale to investment group, resulting in a
substantial ROI for owners.
* Reduced initial investment exposure and decreased turnaround time from 2 years to 11 months after
revamping the capital improvement and rebranding processes.
Resort Director, Grand Barbados Beach Resort, Barbados, W.I. 2008 to 2009 (18 months)
Directed the operations of a 134 room beachfront (Hyatt Place) resort, casino and spa with three F & B
outlets and 18,000 S/F of function space while overseeing and coordinating a multi-million dollar
renovation while managing 105 unionized associates.
Enterprise Impact:
* Reduced more than $1 million in proposed capital expenditures through installation of a new
capital order process, initiating procurement through a bidding process and eliminating 3rd party
intervention.
* Increased annual revenue by $5 million by re‐capturing lost clients and on-boarding ITO’s.
* Assisted in the preliminary compliance tasks to become a Hyatt Place and completed brand
specific trainings and certifications.

2. General Manager, Bluebeard’s Castle Resort, St. Thomas, USVI 2006 to 2008 (22 months)
Leadership responsibilities of a 22 acre, 192 unit (Wyndham) resort featuring hotel, timeshare and condo
units, four F & B outlets, casino, spa and considerable function space (42,000 S/F), managing 142
associates.
Enterprise Impact:
* Collaborated with Sales and Marketing to increase room revenues $2 million annually by revising
revenue management practices and providing special OTA incentives.
* Negotiated labor union wage structure reduction of 5% and adding benefits without increasing
program costs and formulating a 22% overall reduction in operating costs, allowing added funding for a
$12 million capital improvement program while infusing an additional 17% of non-budgeted working
capital.
Managing Director, DMC Group, Inc, San Juan, PR 1999 to 2006 (7 years)
Directed and managed three divisions providing convention & group coordination, destination
management, operational and marketing solutions to Hospitality businesses, managing 62 associates.
Enterprise Impact:
* Increased profitability substantially through market analysis, extensive knowledge of demographic
research, aggressive methods in sales and new business development, building relationships with clients
and vendors, hands-on supervision, comprehensive training and management by example.
* Managed and Trained Division Directors and participated actively in the sale and delivery of
audiovisual productions, event planning, coordination, high-end catering, convention services, concept
development, incentive programs, decoration, themed events, corporate communications, project
production & final execution, strategic planning, proposal writing, market analysis, group ground-
transportation logistics, tours and excursions and maximized all available resources.
Sr. Director of Sales, Caribbean Special Events, San Juan, PR 1995 to 1999 (4 years)
Directed sales and marketing of a company that specialized in conventions, expositions and special
events services to a wide range of associations, corporate and hospitality enterprises while creating a
new division (EMMI) that provided meeting planning and production support for conventions, trade shows
and special, managing 45 associates.
Enterprise Impact:
* Increased company sales in first year from $1.2M to $4.5M annually without increasing size of
existing sales force and maximizing in-house capabilities
* Successfully migrated from a profit-based focus to a client-centered philosophy while increasing
overall profitability
Managing Partner, Western Hospitality Properties, Rincon, PR 1989 to 1995 (6 years)
Developed and managed an 80-unit beachfront condo-hotel property and a 76-unit mountaintop country
inn, both "Green" properties with multiple in-house F & B and retail outlets specializing in leisure,
corporate transient, small groups and catered to social events, managing 48 associates.
Enterprise Impact:
* Major focus on all financial aspects including ADR, revenue management, REVPAR as well as
managing complete accounting cycle (AR & AP, Banking), periodic reports generation including inventory
levels, personnel and payroll management, housekeeping inspections, maintenance and capital projects
* Directed and participated actively in the marketing, promotion and sales of rooms via OTA’s and
meeting/social spaces assuring quality control in all departments and maximization of profits
EDUCATION
University of California, Los Angeles (UCLA), Los Angeles, CA
BBA, Business management/Marketing (3.4 GPA)

3. AWARDS, CERTIFICATIONS & AFFILIATIONS
Awards & Leadership Roles
* Allied Member of the Year — Puerto Rico Hotel and Tourism Association — 2001
* Chairman – Allied Committee - Puerto Rico Hotel and Tourism Association — 2002-2004
* Outstanding Vendor — Marriott Hotel & Stellaris Casino, San Juan, PR — 2002-2006
* President’s Award – Puerto Rico Chamber of Commerce - 2003
* Preferred Vendor - Hyatt Resorts Puerto Rico, Caribe Hilton, Marriott San Juan, Wyndham, 2000-2006
* SME Leadership Council Chairman — 2002 to 2005
* Hispanic Businessmen’s Association (Past President 2004)
* Certified Management Training with Hilton, IHG, Hyatt, Wyndham and Marriott brands.
Certifications
CHA – Certified Hotel Administrator
CMP – Certified Meeting Planner
CDME – Certified Destination Management Executive
Affiliations
* Puerto Rico Chamber of Commerce * Virgin Islands Chamber of Commerce
* Puerto Rico Hotel and Tourism Association * UCLA Alumni Association
* Association of Sales & Marketing Executives * American Hotel & Lodging Association
* International Association of Hispanic Meeting Planners * American Cancer Society
SKILLS SET
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal
services.
Economics and Accounting - Knowledge of economic and accounting principles and the reporting of financial data.
Management of Financial Resources – Accounting for how money will be spent to get the work done.
Analytical/Critical Thinking - The ability to evaluate SWOT and approaches to solving problems.
Administration and Management - Have participated in management training certifications with Hilton, Hyatt,
Wyndham, Marriott and Sheraton.
Technology – Fully proficient in all MS Office applications, social marketing (Facebook, LiinkedIn, Google, Bing,
Blogging, etc.) and major PMS software (OnQue, Opera, Delphi, Marsha, Optima, Micros, etc.)
Applied Business Knowledge - Aligning individual and team actions with strategies and plans to drive business
results.
Personnel and Human Resources - Knowledge of principles and procedures for personnel management.
Originality - The ability to come up with creative ideas about products, services or situations, or to develop
solutions.
MANAGEMENT COMPETENCIES
Adaptability - Ability to effectively adjust to major changes in work tasks or the work environment.
Building a Successful Team - Skilled at building a cohesive team and facilitating goal accomplishment.
Building Strategic Working Relationships - Skilled at developing and using collaborative relationships to reach
goals.
Building Trust - Ability to interact with others and giving others confidence in one's intentions and of the
organization.
Communication - Skilled at clearly conveying information and ideas in either English.
High Work Standards - Sets high standards of performance for self and others and accountability for completing
tasks.
Leading Through Vision and Values - Keeps Corporate values and business strategy at the forefront of decision
making.
Planning and Organizing - Skilled at establishing courses of action for self and others to ensure efficiently.
Strategic Decision Making - Ability to gather and organize information and execute a strategy.
REFERENCES
Proudly provided upon request.