1. Amy L Briggs
225 Chamberlain Circle
Noblesville IN 46062
317-332-6637
amy_briggs26@yahoo.com
Profile
Motivated, dependable, with a strong work ethic. Committed to completing
assigned tasks in the most efficient manner with the ability to integrate team
concepts and ideas into a cohesive product. Experienced in Microsoft products and
specialty programs. Exceptional time management and organizational skills.
Excellent communication skills, both verbally and written.
Education
Legal Principles in Claims American Educational Institute June 2015
Associate in Claims (AIC) The Institutes March 2013
IUPUI Paralegal Certification May 2012
University of Cincinnati Bachelor of Arts Degree
Experience
State Farm
January 2011-Current
Indianapolis IN
Insurance Claim Representative
Complex property division. Handling multi state/multi jurisdictions. All coverage
issues, complex liability, complex auto damages, structural property damage and
total losses. Negotiate settlements directly with insureds, claimants, attorneys and
insurance carriers. Superior reviews -two promotions within three years.
Mason Family Chiropractic & Wellness
August 2009-Current
Fishers IN
Insurance Specialist
Responsible for maintaining database. Includes daily, weekly and monthly audit of
accounts receivable. Input data and revisions while maintaining zero tolerance for
debt. Working with practice’s team and outside agencies to achieve timely and
accurate income.
2. Coordinate and educate practitioner, front office personnel, marketing department
and policy holders of dynamics within individual insurance policies.
Team player in a fast-paced setting, with the ability to assume all roles within
practice. Strong interpersonal skills, written and verbally. Ability to deliver
negative information in a sensitive, yet confident manner.
Strong internet & computer skills. Demonstrated by website accuracy, transmittal
and collection of data via web with third party interests. Interaction with
governmental agencies to create, collect and update proper allocations.
Noblesville Parmaster Golf & Training Center
November 2007-August 2009
Noblesville IN
Operations Manager
Responsible for all aspects of the management operations-scheduling, billing,
service, accounts payable, accounts receivable, training, hiring, marketing.
The Prudential
June 1987-December 1990
Jacksonville FL
Claims Supervisor & Training Facilitator
Managed dental claims processing staff. Provided guidance and skills assessments
for staff exceeding 20 employees. Facilitator for Customer Service Training of all
non-management employees in Southern Group Offices.
References available upon request