Brenda G. O'Connell has over 22 years of experience in leadership and management roles within the financial services industry, most recently as Vice President of Security and Facilities Management at Directions Credit Union. She holds a BBA in Accounting, Marketing, and Banking as well as security and fraud related certifications. O'Connell has a proven track record of managing operations, IT, security, and facilities across a network of 11 branches and overseeing projects, budgets, regulatory compliance, and vendor relationships. She is seeking a new opportunity to contribute leadership and security expertise.

1. BBrreennddaa GG.. OO’’CCoonnnneellll
444 Garver Rd  Mansfield, OH 44903  Phone: (419) 571-8842  imbrendao@hotmail.com
LLEEAADDEERRSSHHIIPP && MMAANNAAGGEEMMEENNTT PPRROOFFEESSSSIIOONNAALL
Dear Hiring Manager,
For the past 22 years I worked for one of the largest credit unions in the state of Ohio. As a Leadership
and Management Professional I became a Security and Fraud Expert certified by CUNA Mutual. During
those 22 years I held many positions including:
a) VP of Operations managing 11 branches; security, compliance, and IT/data processing;
b) VP of IT and Facilities Mgt managing the IT department and property/construction management for
20 facilities spread throughout Ohio; and most recently
c) VP of Security and Facilities Management serving as the board appointed Information Security
Officer, managing data and physical security, property/construction management, risk assessment, and
Business Continuity/Disaster Recovery, and Vendor Management review.
I offer:
 A Bachelor’s degree in Business Administration, 15+ years of management and leadership
experience with most of those years in varying vice presidents roles.
 Experience of many years of project planning and management in various departments.
 Experience managing and supervising employee teams both locally, as well as, from a distance as
far as 125 miles away spread throughout a network of 11 facilities.
 The ability to reach across all departments of the organization to work on projects and deliver a
completed project based on company strategic objectives.
 Experience preparing annual budgets and reports for the board of directors; attending board and
audit committee meetings to discuss questions that may arise from annual reports and projects.
While working with the credit union, I worked with many vendors and contractors on the installation of
equipment and systems. Including contract negotiation, purchasing, and maintenance services.
I welcome the opportunity to discuss the opening and ways in which I would contribute to your
company. You may reach me either by phone or email at the contact information located above. I
look forward to hearing from you.
Sincerely
Brenda G. O’Connell, CUSFE

2. Brenda G. O’Connell
444 Garver Rd  Mansfield, OH 44903  Phone: (419) 571-8842  imbrendao@hotmail.com
Certifications
CUSFE, 2012
ALICE, 2014
Key Skills
Critical Thinking
Risk Assessment
Project
Planning/Management
Staff
Training/Awareness
Problem Solving
Regulatory
Compliance
Policy/Procedure
Writing
Budget Planning
Contract Negotiation
Vendor Management
Verbal/Written
Communication
Education
BBA, Mount Vernon
Nazarene College,
Mt. Vernon, OH 1997
Accounting,
Marketing, &
Banking
Coursework ,
North Central
Technical College,
Mansfield, OH
1990-1991, 1997
LLEEAADDEERRSSHHIIPP && MMAANNAAGGEEMMEENNTT PPRROOFFEESSSSIIOONNAALL
Certified Security and Fraud Expert
Business professional whose qualifications include a degree in business
administration; CUSFE and ALICE (Active Shooter Instructor Level) Certifications;
and detailed knowledge of security tools, systems, technologies and best
practices. Fifteen years of experience in the oversight and deployment of
solutions protecting IT networks, systems, facilities, and information assets
(electronic and paper) for a $630M credit union. Also experienced in regulatory
compliance, risk assessment, business continuity, and vendor management.
Executive Experience
Directions Credit Union – 1993-2015
held many positions such as:
* VP of Operations 2000 – 2008
* VP of IT/Facilities Mgt 2008 – 2011
* VP of Security/Facilities Mgt 2011 – 2015
VP of Operations Experience
 Provided leadership through effective goal setting, delegation, and
communication.
 Developed employee awareness program and annual training.
 Developed and implemented effective operational policies and procedures
to fulfill company’s strategic objectives to provide exemplary service to the
members.
 Managed a network of 11 facilities with over 100 FT/PT employees,
including 13 members of management.
 Coordinated and tracked many projects involving various departments
within the company from concept till completion.
 Experienced managing more than one department at a time.
 Experienced working on many projects for product development, system
conversions, branch construction, and relocations.
 Experienced with contract negotiation with vendors and vendor
management to assure adherence to strategic goals.
 Collaborated with other members of the Leadership Team on various
projects relating to the company’s strategic plan and goals.
 Kept CEO informed of varying issues; made recommendations to CEO and
the Board of Directors; and attended monthly board meetings.
 Participated in annual strategic planning with Board of Directors.
 Worked with examiners and auditors to assure the company was
in compliance with state and national regulations.
Willing to Travel  Available for Full-Time

3. BBrreennddaa GG.. OO’’CCoonnnneellll
444 Garver Rd  Mansfield, OH 44903  Phone: (419) 571-8842  imbrendao@hotmail.com
LLEEAADDEERRSSHHIIPP && MMAANNAAGGEEMMEENNTT PPRROOFFEESSSSIIOONNAALL
Certified Security and Fraud Expert
Volunteer Activities and Organizations
 OCUL Miracle Miles for Kids CMN Ohio Walk-a-thon, Top 5 fundraiser, 2007 thru 2010
 North Central Chapter, Ohio Credit Union League, Secretary 2006 -09; President 2009-11
 Mansfield-Richland Area Chamber of Commerce, Ambassador 2014 – Present
Facility & Tech Committee 2014 – Present
 REWARD Association, President 2015
 4R’s-Richland Residential Relocation & Recovery Committee (work w/ Red Cross & County
EMA to develop a plan to assist multi unit housing families during crisis events) 2014-2015
 Richland Young Professional Mentorship Program – Present 2015
 United Way Day of Caring – 2014 & 2015
 National Association of Professional Women – 2014-2015
References
Jennifer Paramore
Friend, 20+ years
487 Orange Street
Mansfield, OH 44905
Jennikp@aol.com
(419) 512-7418
Diane Harris
Regional VP Member Services
Directions Credit Union
1636 Honeysuckle Dr.
Mansfield, OH 44905
dharris@directionscu.org
(419) 565-6805
Larry D. Gregg, Registered Rep.
Ohio National Insurance
Walker Lake Rd
Ontario, OH 44904
ldg@earthlink.net
(740) 725-2038
Shannon Harrison
Business Solutions Mgr, ES
Diebold
Shannon.harrison@diebold.com
(614) 579-3215
Girish Shah
President, CUTech
5776 Stonebridge Mall Rd, STE 330
Pleasonton, CA 94588
gshah@cutech.com
(925) 366-9664
Scott Laney
Customer Service Manager
Diebold
slaney@diebold.com
(614) 477-2423