1. 525 Summerhaven Dr  Debary, FL 32713  (513) 253-9180  robunderwoodadjusting@gmail.com
Objective Robert John Underwood
Property Insurance Adjuster
Dedicated insurance professional that is highly motivated, determined, and reliable with a continued
focus on increasing knowledge through education in the insurance, construction and engineering
industries. Utilizing experience, self-adapted skills and natural capabilities each claim is investigated in
an ethical manner with a focus on customer service. Every Investigation is thoroughly conducted to
conclude the exact and proximate cause of damage. Detailed inspections are performed to provide an
accurate scope of ensuing and consequential damages directly related to the cause of loss. Pride is taken
in the ability to identify contributing factors, non-related damages and potential indicators of fraudulent
activity. Proficient in policy interpretation. Capable of identifying unreasonable remediation procedures
with efficiency in successful negotiations of payment solutions. Effectively manage multiple, high-
priority projects and take pride in providing timely reports with expeditious file closures. Given the
opportunity with your company it is my goal to work as a team and to not only meet but exceed your
expectations.
Key Skills  Self-Motivated
 Attention to detail
 Work well in a team or independently
 Customer focused
 Superior computer skills
 Efficient in multi-tasking
 Technologically advanced
 Organization
Work and
Volunteer
History
CatManDo Inc.
Independent Adjuster – Daily Claims
Analyze damages to residential properties. Experience in working with public adjusters, lawyers, and
contractors. Trained in Xactimate Pro using the iPad, Symbility, and click-claims for completing detailed
sketches, informative field reports, and accurate estimates. Time and process of completed claims after
inspection is under 48 hours. Great customer service and organization in scheduling inspections for
prompt service for the insured. Going on 3 years with CatManDo Inc, I have become the top adjuster in
my region and one of the top adjusters throughout the company. I was selected for the CMAP program
and continually ranked #1 and #2 in the company on time in process getting claims turned in within 24
hours of inspection.
Outcomes:
 CMAP adjuster
 Adjusted over 1,000 claims in 3 years.
 Able to adjust task and full adjust assignments.
 Covered a large territory including the east coast from Jacksonville to Melbourne and Orlando
USD480- Liberal, KS
Liberal West Middle School Teacher and Coach
Evaluate students and athletes on their strengths and weaknesses. Determine what special circumstances
are needed for individual success and team success. Analyze testing data for a broad outlook on student
achievement and areas of improvement.
Outcomes:
 Continued education with training and certification in the following programs:
 AVID, Literacy First, Kagan, Capturing Kids Hearts, and SIOP
 Teach and coordinate lessons for more than 190 students daily.
Volunteer Work
Board Member Gracepoint Church of the Nazarene
FCA (Fellowship of Christian Athletes)
Education Bachelor of Science, Major in Physical Education, Minor in Coaching 05/2009  Southern Nazarene
University – Oklahoma City, OK
Computers Any Microsoft Office files, windows and mac. Superior learning skills with software and computer
programs. Xactimate Pro, Symbility.