1. Necie Hunter
927 Lenox Ave Apt. 2, Utica, NY 13501
Cell: 315-527-2392
Necie.vance@gmail.com
www.linkedin.com/necie-hunter
PROFESSIONAL PROFILE
Administrative specialist with extensive experience in office management, maintaining customer accounts, and
evaluating potential clients for increased financial success. Relevant accomplishments include supervisory level
work to include employee retention, employee job satisfaction, and multicultural leadership skills.
EDUCATION
Master of Business Administration 2015
Colorado Technical University - Colorado Springs, CO
 Concentration: Finance & Healthcare Management
 Relevant Courses: Leadership and Ethical Decision Making, Applied Managerial Accounting, Managerial
Marketing and Finance, Economics, Corporate Portfolio, Multinational Enterprises
Bachelor of Science Business Administration 2012
Colorado Technical University - Colorado Springs, CO
 Relevant Courses: Legal and Ethical Environment of Business, Marketing in Virtual Marketplace,
Macroeconomics, Managerial Accounting, E-business, Financial Management and Managing Human
Resources, Operations Management, Organizational Behavior, Managing Project Risk and Opportunities
PROFESSIONAL EXPERIENCE
Performance Dynamics - Utica, NY 2015 - 2016
Loan Processor
 Processed and updated student loan applications on MS Excel spreadsheet for Xerox Company to comply
with Internal Revenue Service auditing standards.
 Calculated financials to reflect current payments and/or deductible credits due the federal government or
student.
 Balanced and transferred loan accounts on system to individual records for government auditing.
Fox and Fox Insurance - Indianapolis, IN 2001 - 2002
Insurance Agent/Office Assistant
 Achieved excellent customer service and satisfaction by providing added value and knowledge of company
products while quoting business.
 Efficiently performed daily duties increasing annual policy retention rates by 7 % and continuously awarded
vacations-bonus incentives.
 Facilitated continuous workflow systems by effectively administering task to help reduce bottleneck delays
and increase client turnaround time by 10%.
American Family Insurance - Indianapolis, IN 1999 - 2001
Insurance Agent
 Supervised three to four group members and delegated work tasks, managed projects and monitored
performance improving organizational total quality performance and production rates by 7%.
 Increased customer satisfaction by 15% over one year by effectively helping customers with policy
endorsements.
 Promoted to cross functional duties to include mail merging data files and telemarketing, with emphasis on
suggestive selling, increasing policy level ratings by 10%.