1. Andres Salcedo
6110 Southgate Blvd, Margate, Fl 33068
(954) 663-9958
dre_salcedo611@yahoo.com
PROFESSIONAL EXPERIENCE
Summary
• Motivated Student with several years of experience Customer Service and Sales.
• Strong leadership capabilities.
• Confident and resilient personality.
• Goal oriented at an individual and team level.
• Strong organizational skills and attention to detail.
• Ability to multi-task and work in a challenging fast paced environment.
• Maturity, professionalism and high level of work ethic.
Sherwin William – Deerfield Beach, FL
Sales Coordinator (March 2013- April 2016)
• Handle customer merchandise returns
• Issue refunds/store credits, flagging damaged merchandise for shipment back to vendors
• Provide back-up cashiering during busy periods.
• Inventory control & batching,
• Supervision of opening and closing of the store.
• Elaborate trainings and prepare new employees.
• Oversee daily operation of the department.
• Prepare weekly/daily reports.
Arby’s - Jacksonville, FL
Arby’s crew member (2013)
• Take customer orders
• Prepare food made to order, provide customer service.
• Carry out opening or closing duties
• Positive attitude, ability to work in a team, and a strong work ethic
Victoria’s Secret - Jacksonville, FL
Sales Associates (2012)
• Assist customers with questions about products, apparel, and sizing
2. • Operate registers and credit card machines during sales transactions
• Ensure customer satisfaction during each interaction
• Cleaning duties
EDUCATION
Currently attending Broward College (Fort Lauderdale, FL)
Associate from Broward College
3.32 GPA
University of North Florida (Jacksonville, FL)
Biology Mayor
Clinical Laboratory Science
Medical Studies
Current GPA 3.5
Attended Blanche Ely High School (Fort Lauderdale, FL)
Graduated
GPA-3.8
Pre Med Magnet Program
COMPUTER SKILLS
Proficiency in Windows, Microsoft Office (Word, Excel, Power Point), and CRM database applications.
Other Skills
• Customer Service Experience
• Proficient in Spanish and English
• Mathematical Literate
• Social Skilled
• Fast Learner
Achievement
• Was in the B –team for UNF rugby and reached finals.
• Won 3rd place in the Biochemistry Science Fair Project for Broward County.
3. • Was ranked number 2 in my class for 2 consecutive years (2008, 2009).
• Reached 1st degree black belt in Thang Soo Do