1. 33 Leland Av e,
Plainf ield, NJ 07062
908-403-4267
Leah.m.dudley @gmail.com
Leah M. Dudley
Objective To obtain a position that incorporates my interpersonal skills,
education, and work experience into a career that is challenging,
rewarding, and offers future advancement.
Summary of
qualifications
 A high-energy, enthusiastic and dependable individual who
excels in challenging and competitive environments.
 Fluent in Windows 7, Windows XP, as well as Microsoft Word
 Familiar with Microsoft Excel and Power Point
 Reputation as a dependable and accountable employee.
 Skilled in problem solving and troubleshooting.
 Strong organizational skills.
 Successful track record of with high responsibility positions.
Education 1995-1997 Virginia Union University Richmond, VA
English Major, Criminal Justice Minor
1997-2000 Kean University Union,
NJ
English Major, Criminal Justice Minor
Professional
experience
2016- Present PNC Bank Martinsville, NJ
Financial Consultant/ Universal Banker
 NMLS certified
 Notary
 Assisted clients in opening accounts, as well as allocating
correct accounts to clients
 Teller operations
 Trained others in performing tasks above
2011-2016 PMUA Plainfield, NJ
Dispatcher
 Data Entry (Cartigraph, Call Link)
 All Clerical duties; filing, typing, faxing, answering phones.
 Assisted management whenever and however necessary.
 Trained others in performing adequately in my position.


2. 2004 – 2009 Cablevision Piscataway,
NJ
Retention Representative
 Client Relations (Handled calls, customer complaints)
 Data Entry (Cable data, Remedy)
 Basic Clerical Duties i.e., email, typing, retaining files, faxing
 Contribute to overall growth of company by generating revenue
 Overcome all hidden objection in winning customers back from
other service providers
2003-2009 M&M Daycare Plainfield, NJ
Assistant to the Director
 Client Relations (handledthe basic intakeandbillingof all clients).
 All clerical duties i.e., typing, filing, faxing, answering phones.
 Assisted Director in all duties
2001–2002 Little Hearts Learning Center Plainfield, NJ
Family Worker
 Worked as a liaison between the school and the families.
 Dealt with families on a day-to-day basis about issues in their homes
while trying to remedy or rectify the situations
 Handled clerical duties i.e., answering phones, typing, filing, faxing
Volunteer
experience
1993- Present Omega Groove Social Service
Org. Plainfield, NJ
Mentor
 Counsel and advise high school students on community service
projects, college choices and applications.
* Referencesprovided upon request.