Let's Work Together: Online & Cloud Collaboration Tools


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  • Also Slaw.ca
  • Confluence is also used by SLA
  • Wiki-based content management system has social networking features
  • Not just for personal work, can also be used as an enterprise version
  • There are many others in this category e.g. Smartsheets, Zoho Projects, and many many others
  • Also Tungle.me, Timebridge
  • There are many other social bookmarking sites. Recent rumors of Delicious being sold had a number of people jumping to Diigo.
  • This is a new area, although some companies have been using applications developed in-house for years. IdeaScale, Kindling and Spigit. Great examples: mystarbucksidea.com and ideastorm.com from Dell. Large companies are using this technology in-house as well, both to brainstorm and vote on new ideas, but also to allow people to take ownership of ideas and help make them reality.
  • Let's Work Together: Online & Cloud Collaboration Tools

    1. 1. Welcome! “Let’s Work Together: Online + Cloud Collaboration Tools” Rocky Mountain Chapter SLA Third Thursday Virtual Lunch Presenters: Connie Crosby and Kathie Sullivan September 15, 2011
    2. 2. Collaboration: be able to work from anywhere, anytime, on any document, with any member of our office or team
    3. 3. Questions: getting started <ul><li>Why use a cloud tool in the first place? </li></ul><ul><li>What are you hoping to accomplish that can’t be done with an off-the-shelf product? </li></ul><ul><li>Are you trying to introduce something no one wants? </li></ul><ul><li>What are the demographics of the involved users? Learning styles? </li></ul><ul><li>Do you have corporate/C-level buy-in? </li></ul>
    4. 4. Questions: getting started <ul><li>Do you have IT buy-in? And do you have your own staff buy-in? </li></ul><ul><li>Are you going to optimize for hand-held devices? </li></ul>Just because a tool is available doesn’t mean you have to adopt it!
    5. 5. <ul><li>The right tools will make us collaborative. </li></ul><ul><li>Collaboration is inherently a good thing. </li></ul><ul><li>Collaborating takes extra time. </li></ul><ul><li>People naturally will/will not collaborate. </li></ul><ul><li>People instinctly know how to collaborate. </li></ul>5 Myths of Collaboration Gartner - Press release June 3, 2011 http://www.gartner.com/it/page.jsp?id=1711814
    6. 6. Photo: ddrccl http://www.sxc.hu/photo/1172789 There are different types of “collaboration”? Building a Collaborative Workplace Anecdote, April 21, 2008
    7. 7. 1. Team Collaboration <ul><li>members of group are known </li></ul><ul><li>clear task interdependencies </li></ul><ul><li>expected reciprocity </li></ul><ul><li>explicit timelines & goals </li></ul><ul><li>explicit leadership </li></ul>
    8. 8. 2. Community Collaboration <ul><li>learning rather than task </li></ul><ul><li>share & build knowledge </li></ul><ul><li>community helps solve problems </li></ul><ul><li>reciprocity within group, not one to one </li></ul><ul><li>may lead to team collaborations </li></ul>
    9. 9. 3. Network Collaboration <ul><li>individuals act in self-interest, but provide network-wide benefit </li></ul><ul><li>members & timelines open, unbounded </li></ul><ul><li>no explicit roles </li></ul><ul><li>reciprocity connection remote, undefined </li></ul><ul><li>explicit leadership </li></ul>
    10. 10. “ Collaboration is vital, difficult and learnable.” Russell M. Linden Leading Across Boundaries
    11. 11. People Technology Process Collaboration paradigm
    12. 12. Collaboration Today Compare Send to Corporate Counsel Send Back to Lawyer Compare Return to Corporate Counsel Redline Lawyer Makes Edits Corporate Counsel tries to accept/reject changes… Can’t! Copy/Paste Redline Edits
    13. 13. Streamlined Collaboration Lawyer Makes Edits Corporate Counsel accepts/rejects changes Compare Send to Corporate Counsel Send Back to Lawyer Track Changes Track Changes Track Changes
    14. 14. Web 2.0 tools foster collaboration <ul><li>between employees </li></ul><ul><li>between organizations </li></ul><ul><li>between organizations and their clients or stakeholders </li></ul><ul><li>clients and stakeholders to create communities </li></ul>
    15. 15. Blogs - WordPress http://futureready365.sla.org/
    16. 16. Wikis - Confluence
    17. 17. Social networks: ThoughtFarmer
    18. 18. Sharing documents - Google Docs
    19. 19. Project management tools - Basecamp
    20. 20. Group scheduling - Doodle
    21. 21. Mock-ups: Mockflow
    22. 22. Social bookmarking: Delicious
    23. 23. Mind-mapping: MindMeister
    24. 24. Idea management: IdeaScale
    25. 25. “Cloud” tools <ul><li>PROS </li></ul><ul><ul><li>Fewer licenses for mobile travellers </li></ul></ul><ul><ul><li>Tend to be easy to learn </li></ul></ul><ul><ul><li>Little IT required to get started </li></ul></ul><ul><ul><li>Vital to younger employees & clients </li></ul></ul><ul><li>CONS </li></ul><ul><ul><li>Not Microsoft; buy-in may be needed. </li></ul></ul><ul><ul><li>Version control needed for local copies of documents </li></ul></ul><ul><ul><li>Security for confidential documents a concern </li></ul></ul>
    26. 26. “ Search is messy. Collaboration is messy. Knowledge is messy.” Seth Earley in Taxonomy, Metadata and Search workshop, SLA, June 12, 2011 Earley & Associates www.earley.com
    27. 29. Lessons from Seth Earley: <ul><li>put process in place to capture collaboration outputs </li></ul><ul><li>structure to retain value </li></ul><ul><li>index to ensure findability </li></ul>
    28. 30. Collaboration Tools wiki started by Connie Crosby & Kathie Sullivan http://lawlibrary.pbworks.com
    29. 31. Effective Blogging for Libraries by Connie Crosby The Tech Set series, Neal-Schuman Publishing http://www.neal-schuman.com/ebl
    30. 32. Thank you! <ul><li>Connie Crosby </li></ul><ul><li>Crosby Group Consulting </li></ul><ul><li>http://crosbygroup.ca </li></ul><ul><li>[email_address] </li></ul><ul><li>416-919-6719 </li></ul><ul><li>@conniecrosby </li></ul>Kathie Sullivan Sullivan Information Management Services http://www.sullivaninfo.com [email_address] 802-655-7673 @sullivaninfo
    31. 33. Image and Slide Credits <ul><li>“ Working together 3” by robinsonma - used under standard stock.xchng license http://www.sxc.hu/photo/917103 </li></ul><ul><li>Confluence screen shots - http://www. atlassian .com/software/confluence/tour/intranet-software. jsp </li></ul><ul><li>ThoughtFarmer screen shots used with permission from Hicks Morley http://www. hicksmorley .com / </li></ul><ul><li>Slides from “Collaboration, Comparison and Co-Authoring: Redefinig the Authoring Environment,” by Sherry Kappel and Jason Romrell presented at ILTA 2011 on August 22, 2011. Used with permission of Microsystems. </li></ul><ul><li>Slides from Earley & Associates, Inc. are copyright 2011. All rights reserved. Used and reprinted with permission. </li></ul>