Group presentation on "Nonverbal Communication" Submitted by: Skand Arora Abdul Rehman Khan Jatin Kukreja Antra Gupta Amity University, Noida

1. Non verbal
Communication
BY:-
Abdul Rehman Khan
Antra Gupta
Jatin Kukreja
Skand Arora
ASET 5CSE7

2. DEFINITION
 Communication without words.
 Aspects of communication not involving verbal
communication
 Communication without use of spoken language.
 Involves apparent behaviors like facial expression,
postures, Paralanguage

3. IMPORTANCE OF NON VERBAL
COMMUNICATION
 Most basic part of our personality.
 Over 65 percent of social meaning of the messages sender sends are
communicated non-verbally.
 It’s an important part of our social as well as professional life.
 It has the following effects:
 Repetition – Reinforce what is already being said
 Contradiction – Contradict the message and make the speaker seem
untruthful
 Substitution – Can take place of words
 Complementing – Compliment a verbal message like a pat on a back
 Accenting – Can underline certain point in the message

4. Establishes and
maintains
interpersonal
relation.
Replaces and
regulates
language.
To accompany
speech in
managing the
cues of
interaction
between
speakers and
listeners.
Express
emotions
thereby
presenting of
one’s personality
and attitude.

5. FORMS OF NON VERBAL COMMUNICATION
OCCULESI
CS
PARALINGUIS
TICS
PROXIMI
CS
ARTIFA
CTS
KINESI
CS
CHRONEMI
TACTILI CS
CS
Non verbal
communication

6. KINESICS
Kinesics is the interpretation of body language such
as facial expressions and gestures — or, more
formally, non-verbal behavior related to movement,
either of any part of the body or the body as a
whole. It includes facial expressions, gestures, body
movements and eye contact.

7. Body Language
 Reinforces, clarifies verbally expressed ideas.
 Body acts as a “truth talker” – it speaks louder
than words
 Postures used to indicate attitudes, affective
moods, warmth etc.

8. Facial Expressions
•The human face is extremely expressive, able to
express countless emotions without saying a word.
•And unlike some forms of nonverbal
communication, facial expressions are universal.

9. OCCULESICS
 Very important during presentation.
 The listener looks to the eyes of the speaker to find out
the truthfulness of his speech , his intelligence,
attitudes, and feelings .
 Sign of confidence.

10. Haptics include communication
with help of touch.
Include handshakes,holding hands,
high fives, a pat on the shoulder.

11. ARTIFACTS
• Clothing has the power to
influence
• A desire to conform
• A desire for self-expression
• A desire for aesthetic
satisfaction
• Depicts culture
• The desire for social
participation
• Physical comfort

12. PARALINGUISTICS
 Refers to the non-verbal elements of communication used to
modify meaning and convey emotion
 Includes the pitch, volume.
 Speaking quickly reflects stress or excitement.
 The accent we use.
 Sounds (gasps and murmurs)
 How we pronounce words
 Filled pauses such as ‘Mmmm’,
‘Ahhh’, ‘Ummm’

13. PROXEMICS
 Interrelated observations and theories of
man’s use of space as a specialized
elaboration of culture
 Every culture has norms for using space.
 People who want to even out power seek
out neutral territory.
 How people arrange space reflects how
close they are and whether they want
interaction.
 Restaurants can arrange seating to
encourage people to spend time or to eat
quickly and leave.

14. CHRONEMICS
 How do we manage and react to others’
management of time
 Duration
 Activity
 Punctuality
 A study conducted by Burgoon (1989) found that
people who arrive 15 minutes late are considered
dynamic, but much less competent, composed and
sociable than those that arrive on time.