A interesting topic on non verbal communication.

1. Non-Verbal
Communication
KOPPACT

2. Non Verbal Communication
Non-Verbal communication is integral
yet a complex part of our overall
communication skills. Non-verbal
communication is a message or response
not expressed in words or hints.

3. Importance
According to research, any
communication includes 7 percent
spoken words, 38 percent voice and
tone, and 55 percent body language.
It is an interesting fact that 93 percent of
our daily communication is non-verbal.

4. Elements of Non Verbal
Communication
 KINESICS
 OCULESICS
 PROXEMICS
 PARALANGUAGE
 ARTIFACTS
 CHRONEMICS
 TACTILICS

5. KINESICS
Kinesics includes body language, body
movements, gestures, postures, facial
expressions head, and hand movements.
It can be used to emphasize on what is
being said.

6. OCULESICS
Oculesics deals with eye scan or eye
contact. We can deceive people through
eyes. We should try to establish proper
eye contact as it can give proper
indications to the audience. It can help
establish interest, engagement,
involvement, and attention with the
audience.

7. PROXEMICS
Proxemics is the spatial distance, an
intimate relation, closeness between
people, group or society.
There are zones in the Space Language we call them
Spatial Zones:
 Intimate Zone (0’ - 18”)
 Personal Zone (18” – 4’)
 Social Zone (4’-12’)
 Public Zone (12’ - ∞)

8. PARALANGUAGE
Paralanguage is the pitch and tone of our
verbal message. "How something is said,
not what is said." When we speak other
people read our voices in addition to listening
to our words. They pay attention to our pace
of speaking, time, loudness, tone and
inflection. Our tone of voice can indicate
sarcasm, anger, affection, and confidence.

9. ARTIFACTS
Artifacts: the things that one carries.
Example: the way of dressing. It adds to
one's personality. Our outlook can impress
people. It is very important the way one
carries oneself. It helps the audience to
interpret and analyze us better. Artifacts is a
form of nonverbal communication having to
do with the way in which one's attire affects
the way he communicates.

10. CHRONEMICS
Chronemics is the study of the use of time in nonverbal
communication. Time perceptions include punctuality,
willingness to wait, and interactions. The use of time can affect
lifestyles, daily agendas, speed of speech, movements and how
long people are willing to listen. The sense of time
helps to indicate the starting and ending of
an event. It can depict interest and
disinterest in the audience as well as the
speaker.

11. TACTILICS
Tactilics (or Haptics) can help to reassure
people, make them comfortable, or even
dissuade and discomfort them. A touch can
send a positive or negative signal. We can
communicate a great deal through touch.
We learn in Haptics that we cannot trespass into the territory
of anyone without knowing:
 Whom can you touch?
 When can you touch?
 How can you touch?