10. Intrapersonal
Diff. levels of communication activity
Includes speaking aloud to oneself.
This may be done to clarify thinking, to rehearse
a message intended for other or simply to let off
steam.
12. 2) Interpersonal
people exchange information, feelings, and
meaning through verbal and non-verbal
messages.
“inter-” which means among/between.
13. Interpersonal
7 main areas of interpersonal communication
1) Verbal communication
refers to the use of symbols in the form of spoken
words to transmit messages.
2) Non-verbal communication
use of symbols other than words to transmit
messages. It includes gestures, body language
and how we utter words.
14. Interpersonal
7 main areas of interpersonal communication
3) Listening skills
ability to accurately receive and interpret
messages in the communication process.
4) Negotiation
working with others to find a mutually agreeable
(Win/Win) outcome.
15. Interpersonal
7 main areas of interpersonal communication
5) Problem Solving
Working with others to identify, define and solve problems.
6)Decision making
exploring and analyzing options to make sound decisions.
Intuition - Intuition is using your ‘gut feeling’ about possible courses
of action.
Reasoning - Reasoning is using the facts and figures in front of you to
make decisions.
16. Interpersonal
7 main areas of interpersonal communication
7) Assertiveness
Communicating our values, ideas, beliefs,
opinions, needs and wants freely.