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TYPES OF
COMMUNICATION
By: Estefania Vaca
BASED ON
The means of
delivering the
message
The purpose of
communication
The levels of
communication
The pattern of
communication
THE MEANS OF DELIVERING
THE MESSAGE
VERBAL COMMUNICATION
Karen is talking
with her sister, she
is using a verbal
communication.
Mary is walking through the
street and suddenly a man asks
her if she could help him with
the direction of a place.
When you have a free time in
your job sometimes you take a
coffee and also you talk with a
partner.
NON VERBAL COMMUNICATION
They are classmates, she likes
him and he knows it thanks to
her facial expressions. even
though no one says anything.
Julissa is chatting with her best friend,
Julissa tells her friend everything that
happened at a party, but all by means
of a written message.
Three deaf-mute people greet
each other using their body
language without using verbal
language
THE PURPOSE OF COMMUNICATION
Formal Informal Therapeutic
FORMAL COMMUNICATION
An engineer is going to pay his taxes
to the bank, he uses formal language
to communicate with bank staff, and
bank workers also use formal
language when talking to their
clients.
A nurse has to write a letter to all
hospital doctors, she must use a
formal language because she is in a
work environment and she owes
respect to everyone.
The English teacher is teaching a
new subject to her student, the girl
must handle a formal language
when talking to her teacher because
being a teacher is a symbol of
authority.
INFORMAL COMMUNICATION
Many times when a family is eating,
members do not use a formal
language, because being in a family
environment there is the freedom to
speak without formalities.
Jenny is upset with her
brother because he broke one
of her toys, she wants to beat
him so they use informal
language as they argue.
They are a couple, they can speak
without formalities because among
them there is the confidence
necessary to communicate in any
way.
THERAPEUTIC COMMUNICATION
Dennis is sad because she ended
her relationship with her
boyfriend and a friend gives her
advice so she can feel better.
Henry is worried because his dog
is lost, his mother kisses him and
says "he'll be back" to make him
feel better
Elisa has a problem and she
does not know what to do and
her grandmother advises her
what the best decision is for
her to be happy.
THE LEVEL OF COMMUNICATION
Intrapersonal
interpersonal
Transpersonal
small- group
Public
Organizational
INTRAPERSONAL COMMUNICATION
David had a very strong
argument with his girlfriend in
the morning, now he is
thinking whether or not he
wants to stay with her.
Bob is drinking a cup of
coffee and thinking about
how he can help his friend
in a very serious problem.
The investigator has to find out
the guilty of an unusual murder
and he thinks about who might
be the killer.
INTERPERSONAL COMMUNICATION
Peter and his dog Brian went to the
butcher shop to buy some meat,
Peter talked to the butcher to haggle
the price of the meat.
They are good friends and
they are talking about
something funny that
happened in their university.
Sony wants to embark on a trip
without taking precautions but
his friend Allis asks him to be
more careful so that he does not
suffer an accident.
TRANSPERSONAL COMMUNICATION
She is president of Germany and she
has many activities that generate
stress, for that reason she practices
daily several breathing exercises to
relax.
Carolina loves to connect with nature
and her environment so she practices
Yoga, through Yoga she finds her inner
peace.
He is pastor George and he
asserts that an effective way to
relieve the spirit is through prayer,
establishing connection with God.
SMALL- GROUP COMMUNICATION
This is a small group of
students who have as a goal
to pass the exam for that
reason are studying with great
determination.
Julio is director of operations for a
very important agency and he is
using video call with several
colleagues from other countries on
ways to improve their system and
be more efficient.
They are a small group of
friends who want to
express their feelings by
singing.
PUBLIC COMMUNICATION
The exposition organized by the
French committee of the
Plurilingual major enabled
students to learn the advantages
of learning French
This is a famous advertisement of a
vacuum cleaner that works as a
public communication since
everyone who sees it can
understand the message without
needing to know the language.
This is a meeting focused on
motivating and improving
the leadership capacity of all
people, regardless of their
different capacities.
ORGANIZATIONAL COMMUNICATION
The directors of different schools
meet to improve the educational
techniques of the schools in
Quito.
The boss of the company speaks with
all her collaborators to know the
economic level and the activities that
contribute the development of the
company.
Several managers belonging to the
Mafer company meet to design a plan
for improvement in the sale of
insurance that generates greater
profitability.
THE PATTERN OF COMMUNICATION
One- way Two- way
One to
one
One to
many
Many to
one
ONE- WAY COMMUNICATION
Angelique gave a speech at the
wedding of her brother in which all
the guests listened carefully but did
not interact in the process, ie she did
not receive feedback
The awarding of the Oscar the people
who are present only listen to what
the animator says during the
program, it means that there is no
balanced participation.
The Turkish teacher is reading
an essay about education in
the world and his students are
just listening.
TWO- WAY COMMUNICATION
To generate a discussion
requires at least two people
involved in the conflict as in this
case Joe and Gabriel are both
discussing.
They are students who participate
in a business entrepreneurship
project where everyone exchanges
ideas for the creation of something
innovative.
John conducts a survey of one
hundred young people about
learning a foreign language, the
young people who participate
respond to the questions that John
asks them.
ONE TO ONE COMMUNICATION
The doctor performs a series of tests
on his patient, and the patient reacts
to these stimuli with body
movements and some expressions.
Fox Sport reporter interviews one of the
best basketball players in the USA, where
they both exchange ideas, the interviewer
asks questions and the player responds.
Mary made a card for Mother's
Day and she gave it to her
mother, Mary's mom said "thanks
Mary for the gift" and she gave
her a hug.
ONE TO MANY COMMUNICATION
The geometry teacher
explains to her students how
to calculate the radius of a
circle and they put into
practice what they have
learned.
Stephany was the best student in
her school and at graduation
gave the farewell speech, her
speech thrilled many of her
classmates.
Donald Trump gave his first
speech as president of the United
States that was broadcast
worldwide and millions of people
expressed their discontent
MANY TO ONE COMMUNICATION
The highest authority of the
police participates in an
interview where different
media asks about security in
our country.
In a TV show a person sings and the
persons belonging to the jury
qualifier give their point of view and
choose if he is or not able to continue
participating.
Several researchers asked the
Sander scientist about his latest
discovery on curing influenza in
children.
Types of communication

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Types of communication

  • 2. BASED ON The means of delivering the message The purpose of communication The levels of communication The pattern of communication
  • 3. THE MEANS OF DELIVERING THE MESSAGE
  • 4. VERBAL COMMUNICATION Karen is talking with her sister, she is using a verbal communication. Mary is walking through the street and suddenly a man asks her if she could help him with the direction of a place. When you have a free time in your job sometimes you take a coffee and also you talk with a partner.
  • 5. NON VERBAL COMMUNICATION They are classmates, she likes him and he knows it thanks to her facial expressions. even though no one says anything. Julissa is chatting with her best friend, Julissa tells her friend everything that happened at a party, but all by means of a written message. Three deaf-mute people greet each other using their body language without using verbal language
  • 6. THE PURPOSE OF COMMUNICATION Formal Informal Therapeutic
  • 7. FORMAL COMMUNICATION An engineer is going to pay his taxes to the bank, he uses formal language to communicate with bank staff, and bank workers also use formal language when talking to their clients. A nurse has to write a letter to all hospital doctors, she must use a formal language because she is in a work environment and she owes respect to everyone. The English teacher is teaching a new subject to her student, the girl must handle a formal language when talking to her teacher because being a teacher is a symbol of authority.
  • 8. INFORMAL COMMUNICATION Many times when a family is eating, members do not use a formal language, because being in a family environment there is the freedom to speak without formalities. Jenny is upset with her brother because he broke one of her toys, she wants to beat him so they use informal language as they argue. They are a couple, they can speak without formalities because among them there is the confidence necessary to communicate in any way.
  • 9. THERAPEUTIC COMMUNICATION Dennis is sad because she ended her relationship with her boyfriend and a friend gives her advice so she can feel better. Henry is worried because his dog is lost, his mother kisses him and says "he'll be back" to make him feel better Elisa has a problem and she does not know what to do and her grandmother advises her what the best decision is for her to be happy.
  • 10. THE LEVEL OF COMMUNICATION Intrapersonal interpersonal Transpersonal small- group Public Organizational
  • 11. INTRAPERSONAL COMMUNICATION David had a very strong argument with his girlfriend in the morning, now he is thinking whether or not he wants to stay with her. Bob is drinking a cup of coffee and thinking about how he can help his friend in a very serious problem. The investigator has to find out the guilty of an unusual murder and he thinks about who might be the killer.
  • 12. INTERPERSONAL COMMUNICATION Peter and his dog Brian went to the butcher shop to buy some meat, Peter talked to the butcher to haggle the price of the meat. They are good friends and they are talking about something funny that happened in their university. Sony wants to embark on a trip without taking precautions but his friend Allis asks him to be more careful so that he does not suffer an accident.
  • 13. TRANSPERSONAL COMMUNICATION She is president of Germany and she has many activities that generate stress, for that reason she practices daily several breathing exercises to relax. Carolina loves to connect with nature and her environment so she practices Yoga, through Yoga she finds her inner peace. He is pastor George and he asserts that an effective way to relieve the spirit is through prayer, establishing connection with God.
  • 14. SMALL- GROUP COMMUNICATION This is a small group of students who have as a goal to pass the exam for that reason are studying with great determination. Julio is director of operations for a very important agency and he is using video call with several colleagues from other countries on ways to improve their system and be more efficient. They are a small group of friends who want to express their feelings by singing.
  • 15. PUBLIC COMMUNICATION The exposition organized by the French committee of the Plurilingual major enabled students to learn the advantages of learning French This is a famous advertisement of a vacuum cleaner that works as a public communication since everyone who sees it can understand the message without needing to know the language. This is a meeting focused on motivating and improving the leadership capacity of all people, regardless of their different capacities.
  • 16. ORGANIZATIONAL COMMUNICATION The directors of different schools meet to improve the educational techniques of the schools in Quito. The boss of the company speaks with all her collaborators to know the economic level and the activities that contribute the development of the company. Several managers belonging to the Mafer company meet to design a plan for improvement in the sale of insurance that generates greater profitability.
  • 17. THE PATTERN OF COMMUNICATION One- way Two- way One to one One to many Many to one
  • 18. ONE- WAY COMMUNICATION Angelique gave a speech at the wedding of her brother in which all the guests listened carefully but did not interact in the process, ie she did not receive feedback The awarding of the Oscar the people who are present only listen to what the animator says during the program, it means that there is no balanced participation. The Turkish teacher is reading an essay about education in the world and his students are just listening.
  • 19. TWO- WAY COMMUNICATION To generate a discussion requires at least two people involved in the conflict as in this case Joe and Gabriel are both discussing. They are students who participate in a business entrepreneurship project where everyone exchanges ideas for the creation of something innovative. John conducts a survey of one hundred young people about learning a foreign language, the young people who participate respond to the questions that John asks them.
  • 20. ONE TO ONE COMMUNICATION The doctor performs a series of tests on his patient, and the patient reacts to these stimuli with body movements and some expressions. Fox Sport reporter interviews one of the best basketball players in the USA, where they both exchange ideas, the interviewer asks questions and the player responds. Mary made a card for Mother's Day and she gave it to her mother, Mary's mom said "thanks Mary for the gift" and she gave her a hug.
  • 21. ONE TO MANY COMMUNICATION The geometry teacher explains to her students how to calculate the radius of a circle and they put into practice what they have learned. Stephany was the best student in her school and at graduation gave the farewell speech, her speech thrilled many of her classmates. Donald Trump gave his first speech as president of the United States that was broadcast worldwide and millions of people expressed their discontent
  • 22. MANY TO ONE COMMUNICATION The highest authority of the police participates in an interview where different media asks about security in our country. In a TV show a person sings and the persons belonging to the jury qualifier give their point of view and choose if he is or not able to continue participating. Several researchers asked the Sander scientist about his latest discovery on curing influenza in children.