Workshop communication by peter romboli.pptx
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This document discusses the communication process and provides information on several key aspects of communication. It defines communication as the transmission of messages between individuals, which can occur at three levels. It also discusses verbal and non-verbal communication, with body language accounting for approximately 70% of communication. The document emphasizes that successful communication requires understanding the recipient's perspective and considering factors like their culture, age, and background. It also outlines some common interference factors that can disrupt communication, such as mechanical issues, semantic challenges, and differing psychological perspectives between the sender and receiver.
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The document discusses communication and barriers to effective communication. It states that communication is a two-way process of exchanging ideas with a mutual goal or direction. However, communication is not always successful due to various barriers like physical, semantic/language, socio-psychological, organizational, and cross-cultural barriers. These barriers can prevent the message from reaching the intended recipient. The document then provides examples of different types of barriers and how they affect communication.
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The document discusses several key aspects of intercultural communication:
1. It defines culture, intercultural communication, and why studying intercultural communication is important in today's increasingly globalized world.
2. It outlines some principles of intercultural communication including understanding high and low context cultures and the importance of listening without judgement.
3. It discusses both verbal and non-verbal communication challenges that can occur across cultures, such as differing views of eye contact, personal space, and hand gestures. Overcoming barriers like stereotypes, prejudice and discrimination is also important for effective intercultural communication.
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There are two main types of cultural contexts - high context and low context cultures. High context cultures rely more on implicit communication and place more importance on relationships, while low context cultures emphasize explicit communication and focus more on tasks. Some general regions where these culture types are located include high context cultures in Asia, Africa, and South America, and low context cultures in North America and Western Europe. However, all individuals use both high and low context communication depending on the situation. Understanding cultural context is important for effective cross-cultural communication.
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This document discusses various forms of entertainment and communication. It begins by listing members of a team and then defines communication. It explores goals of communication and provides a brief history. The document then defines entertainment and discusses how it provides diversion and rejuvenation. It explores various forms of entertainment media including print media, television, radio, internet, mobile phones, dance and music. It notes how communication and entertainment are interlinked, with communication being easier to grasp when coupled with entertainment. The document concludes by thanking the reader.
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The document discusses high-context and low-context cultures and their different communication styles. High-context cultures communicate implicitly using nonverbal cues and context, while low-context cultures rely more on explicit, verbal communication. Western cultures like the US and Australia tend to be lower context, while most other cultures are generally higher context. Understanding these differences is important for successful intercultural communication. High-context cultures place more emphasis on relationships and collectivism, while low-context cultures focus more on individuals and facts. Examples given include Chinese dinner etiquette emphasizing modesty versus German presentations recapping information explicitly.
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This chapter discusses the relationship between language and culture. It provides several examples of how language influences and reflects cultural values and norms. The chapter also examines some of the challenges of language in intercultural communication, such as differences in vocabulary, nonverbal cues, and translation. Intercultural competence involves understanding how language is intertwined with cultural perspectives.
Ppt culture ett1 july 2012_en
The document discusses the components of culture, including rituals, myths, symbols, beliefs, social norms, history, values, and communication styles. It notes that communication materializes the components of a culture through both verbal and non-verbal means. Specifically, it examines social behavior, non-verbal cues like eye contact and gestures, aspects of verbal communication like voice and language, and how language can filter cross-cultural understanding. The overall document provides an overview of the key elements that define a culture.
Components of culture
Cultures have four main components: communication, cognitive, material, and behavioral. The communication component includes language and symbols. The cognitive components are ideas, knowledge, beliefs, and values. Behavioral components are norms such as mores (customary behaviors), laws, folkways (repetitive patterns), and rituals (scripted ceremonies). The material components refer to physical objects of a culture like tools, books, and clothing.
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Intercultural communication involves the study of how people from different cultural backgrounds communicate. Culture provides people with different ways of thinking and interpreting the world. It is linked to communication and shared among members of a social group. Culture shapes behavior and perceptions. Communication both reflects and passes on culture. Factors like organization, education, age, and social class also influence behavior and are understood within a cultural context. Intercultural communication allows people to connect across cultures but also faces constraints from differences in cognition, behaviors, and emotional expression between cultures. Effective intercultural communication requires understanding both low- and high-context communication styles and being aware of how cultural identity, work status, and time urgency can impact interactions.
Es2002 ic jan2012 (1)
This document discusses intercultural communication and its importance. It notes that intercultural communication occurs between people from different cultures and is becoming more common due to globalization. Effective intercultural communication is important for business leaders to develop caring, responsible leadership. Cultural differences can occur along dimensions such as contexts, face-saving, individualism, time perception, power distribution, and decision-making. Developing cultural awareness, listening skills, and avoiding stereotypes can help improve intercultural communication.
Cross culture understanding
Language is a system of verbal and written symbols that expresses a culture's soul. Culture is defined by the characteristics of a group, including their language, religion, customs, and arts. The relationship between language and culture is that language reflects people's world views and is a mirror of their culture, while culture includes and influences language. Learning a foreign language requires understanding how that language is used in real communication situations, which are never culture-free - the same words can have different meanings depending on context. Therefore, language learning involves more than just grammar and vocabulary; it requires understanding the complex relationship between a language and its culture.
Communication
Communication is the exchange of thoughts, messages, or information through speech, visuals, writing, signals, or behavior. It is the process of conveying meanings from one entity or group to another through a shared system of symbols, signs, or behavior. Communication involves a sender transmitting a message, and a receiver receiving the message and interpreting its meaning. Effective communication occurs when the intended message is transferred accurately without being distorted.
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THE PRINCIPLE AND FUNCTION OF INTERCULTURAL COMMUNICATION
THE PRINCIPLE AND FUNCTION OF INTERCULTURAL COMMUNICATION
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Barriers to effective communication can be caused by improper encoding, bypassing meanings, differing frames of reference, physical and psychological distractions, intercultural differences, and attitudinal barriers. Some specific barriers include using unfamiliar linguistic codes, abstract language, fixed notions, noise, discomfort, emotions like anger or fear, prejudice, aggression versus assertiveness, and confusing meanings across cultures. These barriers can be overcome by understanding the audience, experiencing others' perspectives, using an appropriate personal style, encoding messages clearly, avoiding distractions, listening well, not overloading information, and appreciating cultural differences.
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Effective Listening
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Conclusion
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The document discusses the Shannon and Weaver model of communication. [1] It was developed by engineers Claude Shannon and Warren Weaver to maximize efficiency of communication channels like telephone cables. [2] The model views communication as a linear process involving an information source, transmitter, receiver, and destination with a message being sent through a channel. [3] While simple, it neglects feedback, the active role of receivers in interpreting meaning, and how context shapes communication.
Interpersonal communication
Interpersonal communication involves the exchange of verbal and non-verbal messages between people. It includes skills like listening, problem solving, decision making, and stress management. Effective interpersonal communication is important for maintaining good relationships both personally and professionally. Some key aspects of interpersonal communication are listening skills, verbal and non-verbal communication skills, and assertiveness. Listening requires focusing not just on the words but also how the message is delivered. Both verbal and non-verbal elements contribute to effective communication. Being assertive means standing up for yourself while also respecting others.
Interpersonal Communication
The document discusses various aspects of interpersonal communication including:
1) A perceptual model of communication that includes a sender, receiver, message, medium, encoding, and decoding.
2) Sources of distortion in upward communication such as a subordinate's trust in their supervisor or aspiration for upward mobility.
3) Different communication styles like assertive, aggressive, and nonassertive and their associated verbal and nonverbal behaviors.
4) The importance of nonverbal communication and categories of nonverbal messages.
5) Keys to effective listening including challenging oneself, resisting distractions, and using visual aids to enhance understanding.
6) Barriers to effective communication such as process, personal, physical, and semantic barriers.
Barriers of Communication
Barriers of Communication,Types of Barriers in Communication,1.Physical barriers,2.Physiological barriers,Example for psychological,PSYCHOLOGICAL BARRIERS,Selective perception,Message related barrier,4.Organizational barrier,Organizational barriers,Cross-cultural barrier,Different languages And cultures,Learning about other cultures,Discrimination,Dealing with Discrimination in the Workplace,Types Of Discrimination,Overcoming barriers,Personal barriers,Barriers related to the communicator
The model of communication
This document outlines the key components of the model of communication: a sender encodes a message and transmits it through a channel to a receiver. The receiver then decodes the message. Feedback is an important part of the process, allowing the sender to evaluate if the message was understood. There are several factors that can introduce noise or disruptions to the communication process, such as cultural influences, assumptions, or distractions. Overall, the model shows the steps involved in effectively transmitting information between individuals.
Non verbal & verbal communication
Communication is the sharing of ideas, concepts, feelings and emotions between a sender and receiver. It is a two-way process involving a message from the sender to the receiver, and feedback from the receiver back to the sender. While words account for only 7% of communication, tone, volume and other non-verbal cues like body language, facial expressions and movements account for 55% or more. Effective communication aims to avoid misunderstandings through understanding both verbal and non-verbal forms of communication, as well as overcoming barriers like noise, assumptions and emotions.
Verbal & Non-Verbal Communication
Verbal and non-verbal communication are both important forms of communication. Verbal communication involves speaking, writing, listening and reading while using simple language. It allows for interaction but messages can be forgotten and words cannot be taken back. Non-verbal communication includes body language, gestures, eye contact and more. It provides unconscious messages and flows through all communication. Both forms of communication are important, as non-verbal communication matters more than words and allows people to have quality communication skills.
Barriers to communication
The document discusses various barriers to effective communication at different levels - physical, semantic, socio-psychological, organizational, and cross-cultural. It provides examples of different types of barriers such as noise, language differences, attitudes, organizational structure. Some ways to overcome barriers mentioned are using simple language, active listening, understanding different cultural perspectives, and creating an open and trusting environment.
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This document discusses various aspects of body language and non-verbal communication. It states that 55% of communication is non-verbal. It then outlines five main types of body language: eye contact, facial expressions, gestures, posture/stance, and space relationships. Specific gestures and their potential meanings are described. Proper eye contact and its purpose is explained. The importance of facial expressions, posture, and physical space between individuals in communication is also covered.
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The document provides an overview of key concepts related to language and communication. It defines language as a system with grammar, phonology, and lexicon that allows a community to communicate. Communication is defined as a two-way process of exchanging information through symbols between individuals. The key elements of communication are the sender, message, receiver, feedback, context, and barriers like noise. Communication can occur through verbal means using words or nonverbally through signs and symbols. Effective listening skills are also important for communication.
HELPING PROCESS
This document provides an overview of communication, including defining communication, outlining the communication process, describing types and levels of communication, and discussing barriers to effective communication. Communication is defined as the exchange of information, ideas, thoughts, feelings, and emotions through speech, signals, writing, and behavior. The key aspects of the communication process are the sender, message, encoding, media, decoding, receiver, feedback, and potential noise. Types of communication include verbal (oral and written) and nonverbal. Levels of communication range from intrapersonal to interpersonal, small group, one-to-group, and mass communication. Potential barriers to effective communication discussed are physical, cultural, language, emotional, gender, organizational,
communication
Communication involves the transmission of information from a sender to a receiver. Effective communication skills are important for social and professional success. Such skills include speaking, listening, and considering the audience. Barriers to communication can occur at the encoding, transmission, or decoding stages and may be due to physical, semantic, or socio-psychological factors such as attitudes or emotions. Both verbal and nonverbal forms of communication are important, as nearly 80% of meaning is derived from nonverbal cues like body language and tone of voice. Formal communication in organizations typically involves planned messages down, up, and across communication channels, while informal communication spreads via unplanned discussions.
Elective ii module 1& 2
This document discusses various topics related to communication, including definitions, types, and elements of communication.
Module II focuses on communication, defining it as the transmission of information, ideas, emotions, and skills through the use of symbols. It discusses the definition, meaning, concept, elements, process, functions and scope of communication. It also covers the different types and forms of communication, including verbal, nonverbal, intrapersonal, interpersonal, group, public, and mass communication. Barriers to communication are also mentioned.
communication skills santhoshreddy
The document summarizes a workshop on effective communication skills. It defines communication and its process, discusses barriers to communication like noise and assumptions. It provides tips to improve communication such as improving language skills, pronunciation, listening more and being aware of body language. The workshop aims to help understand communication and improve verbal and non-verbal skills.
Communication
This document discusses the nature and importance of speech, the relationship between speech, language, and communication, and the elements and types of communication. It defines communication as a two-way process of transmitting messages between people that influences behavior. Language is the medium through which messages are conveyed, while speech is the verbal means of communicating meaning. Speech involves shaping sounds and breath into words using speech organs. The document also outlines the stages of the communication process from the triggering event to the receiver's response.
The importance of the communication prcocess
Communication is essential for conveying thoughts, ideas, and feelings between individuals and groups. It occurs through both verbal and nonverbal means, and takes formal and informal forms. Effective communication relies on listening at least as much as speaking to understand messages and reduce interference. Culture and communication are deeply intertwined, as communication creates, shapes, and transmits cultural norms and practices over time and space. Stereotyping oversimplifies groups based on observed or imagined traits, while successful communication creates opportunities and pathways to achieving goals.
Communication
This document discusses communication in a healthcare context. It defines communication as the process of exchanging information, ideas, thoughts, feelings and emotions through speech, signals, writing or behavior. The purpose of communication includes the flow of information, coordination, learning management skills, preparing people for change, developing relationships and encouraging ideas from subordinates. Key elements of communication are discussed as well as types like verbal, nonverbal, formal and informal. Barriers to communication are also outlined.
Interactive English: Language and Communication
This document provides definitions and discussions of language, communication, and linguistics. It begins by defining language as the human system of communication using symbols like sounds, gestures, or writing. Communication is defined as the exchange of information and ideas between a sender and receiver. Linguistics is defined as the scientific study of language, including its structure, acquisition, and use. The document then discusses the origins of human language and provides examples of verbal and nonverbal communication. It describes common communication models like the Johari window and Schramm's model, which illustrate the encoding and decoding of messages between parties.
Communicationskills
The document provides an overview of non-verbal communication. It discusses several types of non-verbal communication including kinesics (body language), oculesics (eye contact), haptics (touch), proxemics (personal space), appearance, voice and tone, chronemics (use of time), sign language, and the importance of silence. It provides examples for each type and discusses how non-verbal cues convey important messages beyond words in communication.
AOC_The-Nature-of-Communication_44d3483d48b5fd65e8ed82c3940744dc.pptx
This document discusses the nature of communication. It defines communication as the process of exchanging ideas, thoughts, feelings and emotions between people using symbols, both verbal and non-verbal, with the goal of understanding. The key elements of communication are the sender, receiver, message, channel, noise, context, and feedback. Communication can occur through different mediums and in various contexts, both interpersonally and through mass media or technology. Understanding communication is important for interpersonal relationships, professional competence, and preserving cultural values.
Effective communication presentation
This document discusses effective communication skills, including listening skills, verbal and nonverbal communication methods, and when to seek advice. It addresses the objectives of considering different communication methods, practicing listening, communicating respectfully and non-judgmentally, and knowing when to seek advice. The document also covers various topics related to communication such as the communication process, barriers to effective communication, communication skills, questioning techniques, individual differences, cultural diversity, group processes, and legal constraints. The overall goal is to understand effective communication and improve communication skills.
Human CommunicationHuman communication is the process of gener.docx
Human Communication
Human communication is the process of generating, transmitting and receiving the signals with mutual understanding between listener and speaker. Ideas can be expressed in many forms. It can be Alphabets, Body Language, Emotion, Image, Language and Symbol. Non-Verbal Communication plays an vital role in Communication field because action speaks better than words. The Social Scientists Reseach shows that 93% of Communication lies in Non verbal Communication
Human Communication-Definition
Human Communication is a field that helps to understand how people are communicating with themselves, within a group, or within an organization. This process allows them to share ideas and express their views in several ways. Human Communication involves several processes and works like a closed loop system. Common Language must be used between the speakers hence there should not be any problem in understanding the ideas. Hence the Language is an important factor in the field of Human Communication. Several dimensions involved in Human Communication Process are
• Content
• Source
• Form
• Channel
• Destination
• Purpose
Types of Human Communication:
• Verbal Communication
• Non verbal Communication.
• Symbolic Communication
Verbal Communication
Verbal Communication is a primary communication that includes skills like reading, writing and speaking verbally in a common language. According to the Social Scientists, 7% of Communication lies in Verbal and other 93% comes under Non verbal Communication. Here Language plays an important role since its being used as medium to transfer their thoughts between the users. Stewart, gwen (2005).
Non verbal Communication:
Non verbal Communication is also known as “Body Language”, which includes Facial Expressions, Emotions, Gestures and Postures which can be perceived by sensory channels like sight, smell, touch and taste. Moreover Non-Verbal Communication Speaks better than Oral Communication.
Symbolic Communication:
These are illustrated by the products or elements we are using such as the university in which we are studying, the house we live in (e.g. Igloos, Apartments). Words are the key aspects of Symbolic Communication which also comes under Non-verbal Communication. The exchange of ideas can be done with symbols that may be words or Body signs. Body signs involves more in Symbolic Communication than words.
Listening Skills:
Listening is the most important aspect in Human Communication. The Listening process constitutes five elements.
• Hearing
• Attending
• Understanding
• Responding
• Remembering
When Sound wave strikes the ear with a considerable frequency and bandwidth, hearing process takes place. Attending involves filtering out the unwanted sounds or noise and observing the necessary messages. Understanding is a process of making sense of information, Responding consists of giving opinion or feedback and remembering is a process of gathering known information. Listening is a natu.
Communication (Oral Communication Grade 11)
This document discusses communication and its key elements. It begins by defining communication and providing examples. It then explains several models of communication including linear, S-M-C-R, interactive, and Eugene White's cyclical models. The document outlines the typical elements in a communication process like the speaker, message, channel, listener, response, and noise. It also discusses conceptual backgrounds, conversational styles, the communication process, and sources of communication breakdown.
Communication
This document discusses communication in a healthcare context. It defines communication as the sharing of information between individuals through speech, signals, writing or behavior. The document outlines the purpose of communication as the flow of information, coordination, learning skills, and accepting change. It discusses the importance of communication for action, planning, coordination, decision-making and motivation. The document also covers the elements, principles, types, levels and barriers of communication.
Communication
Communication is the exchange of thoughts, messages, or information through speech, visuals, writing, signals, or behavior. It is the process of conveying meanings from one entity or group to another through a shared system of symbols, signs, or behavior. Communication involves a sender transmitting a message, and a receiver receiving the message and interpreting its meaning. Effective communication occurs when the intended message is transferred accurately without being distorted.
Levels of comm 1
This document discusses communication and defines it as the sharing of information between people through speaking, listening, and understanding. It establishes that communication is a process that involves establishing common understanding. The document then discusses theories of communication, components of communication, the communication cycle, and challenges in the modern workplace that require effective communication skills. It emphasizes that communication is a complex social process that can be impacted by individual perceptions and stereotypes.
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Human CommunicationHuman communication is the process of gener.docx
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Workshop communication by peter romboli.pptx
- 3. The Communication process Communication is a very big subject with many different parameters and theories. Today we will only process a few, to get a little insight into the subject.
- 4. The Communication process Communication and Collaboration is Everything! Attraction (Shadow Theatre Group) 1st Audition Britain's Got Talent https://www.youtube.com/watch?v=CvQBUccxBr4
- 6. Communication - BODY LANGUAGE Verbal Language Communicates with words & sounds Approx. 30 % of the communication process Body Language Communicates with the body Approx. 70 % of the communication process
- 7. Communication - BODY LANGUAGE Unaware body language – strongly dominates our behavior. Studies show: nearly 90% of our behavior is unconscious. Examples of unconscious body language: inclination of the head at interest, expanded pupils at the positive occurrence, raised shoulders when feeling tension. Conscious body language - clothing,
- 9. The Communication process In all human communication you must take into account ethnicity, age, gender, environment, social affiliation and similar psychological, social, economic or cultural aspects that can affect both how the information is designed or how it is interpreted. ASSIGNMENT 1 Communication between countries-What are the BIG communication differences between our countries, Italy, Spain and Sweden in THE Erasmus+ project? For example body language. Work in your Erasmus groups
- 11. The Communication process To communicate means to transmit messages between individuals. We do this at three levels.
- 12. The Communication process 1.How and with what technology do we transfer the information? What advantages or disadvantages are there with this method? 1.How well does the information / message get across correctly to the recipient, do we understand the right message? 1.What effect do we create with the information / message, does it affect
- 13. The Communication process The basis for successful communication is that a transmitter takes great consideration and shows great understanding of the recipient's perception. Or…
- 16. The Communication process The transmitter must consider … • How to design the message so that it interests the recipient. • Who the recipients are. What do I know about him/her? • What language and examples should I use to get the message to move forward and be
- 17. The Communication process ASSIGNMENT 2 Elevator pitch Sell an idea, product or project in half a minute! Work in your Erasmus groups
- 18. The Communication process Verbal communication - through language, looks different depending on the culture, men-women, young-old, level of education. Performative function - reflection of our desire, to get someone to do something. Emotional Function – to be seen, to be listened to, to vent our feelings, etc. Social function - People have, as you know, a developed need to socialize, talk to each other. (Social media is just one example) Interaction identity formation- others form a perception of us which affects our self-image and identity. In other
- 19. The Communication process – Two-way communication Shannon & Weaver 1949
- 20. The Communication process – INTERFERENCE Various interference factors: - Mechanical interference - Semantic interference - Psychologically interference
- 21. The Communication process – INTERFERENCE Mechanical interference Communication is blocked by physical factors such as noise, loud music, deafness, poor electronic/mechanical equipment, poor coverage, etc.
- 22. The Communication process – INTERFERENCE Semantic interferenceCommunication is difficult, because you may not understand the language. The study of sign systems meaning and interpretation.
- 23. The Communication process – INTERFERENCE Psychologically interference May occur because the transmitter and receiver have different values or attitudes.
- 24. The Communication process – INTERFERENCE ASSIGNMENT 3 What interference-factors do you believe that you have to take into account in your work with the Erasmus+ project?
- 25. The Communication process Today we have been talking about how you can communicate individually and communicate externally which are the fundamental factors that affect our communication.
- 26. The Communication process Communication is Everything in our new era! Did You Know? https://www.youtube.com/watch?v=cL9Wu2kWwS Y
- 27. The Communication process Precise communication at the right place and the right time is a guarantee for success! Thank you & good luck!