Communication Skills Presentation,Body Language, Sign Language and many more.

1. Acropolis Institute of Technology
&Research
Group – IIMCA
Subject - Communication Skills
Submitted To - Ms. Roopali Jain

2.  ANJALI VERMA
 VIBHANSHU MISHRA
 SUMIT PATEL
 YOGESH MUKATI
 MANISH PATEL
 ARVIND MUKATI
 DARBAR RATHORE
 PRASHANSA MISHRA
 PRITHVIRAJ SINGH
 ROSHNI PACHPANDE
 BODY LANGUAGE
Presented By

4. INDEX
 Introduction.
 What is Communication.
 Verbal and Non-Verbal
Communication
I. Types of Non Verbal
Communication
II. Kinesics
III. Oculesics
IV. Haptics
V. Proxemics
VI. Appearance and
Accessories
VII. Voice and Tone
VIII. Chronemics
IX. Sing language
X. Importance of Silence in
communication

5. Communication-
• The process involves transmission of ideas .
• The ideas should be clearly and completely
understand.
• The receiver should fully understand the message
and respond accordingly
• The receiver should send back his feedback to the
sender.

6. Verbal Communication-
• Verbal communication is the use of sounds and
words to express yourself, especially in contrast to
using gestures or mannerisms (non-verbal
communication).
• An example of verbal communication is saying “No”
when someone asks you to do something you don't
want to do.

7. Non-Verbal Communication-
• Non-verbal communication means any way of
expressing yourself to others without words, meaning
either spoken, written or both.
• A good example of non-verbal communication would
be a traffic sign with a curving arrow indicating a
sharp turn in the road.

8. • Body Language like posture, gestures,
movements or facial expressions are a form of
non-verbal communication.

9. KINESICS-
• It is the study of body’s physical movement.
• This includes all the physical or physio- logical
automatic reflex, posture facial expressions,
gesture and other body movements.
Ex- nodding head, blinking eyes,
shrugging shoulders, waving your
hands etc.

10. Nodding of Head Shrugging of
Shoulder
Blinking of eyes

11. Posture-
• Posture means the way in which someone is
usually , stands or sits or holds his shoulder
neck and back.

12. • Postures can suggest whether one is relaxed
or up, whether one is enthused or feeling low,
whether one is sanguine or dejected.

13. OCLULESICS-
• The movement of eyes during communication
is known as oculesics.
“An old says eyes are your windows to the
world”
• Eye contact is of great importance in oral
communication specially to the face to face
communication.
• Downward glance are generally associated
with modesty and eyes rolled down are
associated with fatigue.

14. • Eyes are the major feature of social
communication it conveys emotion ,signal
when to talk or frightened.

15. Haptics-
The communication of touch is known as Haptics
• When you touch a person, you are invading his/her
space, so do it very carefully.
• Touch to shoe concern caring, affection, and
understanding.
• Touch to persuade never to improve.
• In business situation touching suggest dominance.

16. Examples of communication of touch and
haptics:-
• Handshake
• A pat on shoulder
• Holding hands
• Pat on the back

17. Bone Crusher Wet Fish The Hand Puller

18. PROXEMICS-
• Proxemics is the study of the nature degree ,
and effect of the spatial separation individuals
naturally maintain.
• Space is defined as the distance a person
maintains between him/herself and his/her
follows and which he /she builds around hi/her
home and office.

19. Four Space Zone:
0-18 inches Intimate zone Family close relative & Friends
18*-4 feet Friendly zone informal business gathering
4-10 feet Social zone Business transactions
over-10 feet Public zone public gathering

20. • Belonging to any zone is not a permanently
phenomenon.

21. Appearance& Accessories-
The first impression is the last impression.
Right or wrong, people make inferences based on the
superficial data. People can change their appearance
by changing their clothing styles, hairstyle and other
accessories.

22. Physical characteristics of the body include facial shape,
body shape, height, skin-color, body odour, deformities etc.

23. VOICE AND TONE-
• Voice reveal our gender, age, geographic
background, level of education, native birth,
emotional state and our relationship with the
person being spoken to.
• When we speak we ‘encode’ important
information about our self , when we listen to
others, we can ‘decode’ important information
about them.

24. Hard voice Soft voice
Tone is the attitude of the speaker as revealed in the
vocabulary of the information of the speech.
Tone is used to convey an attitude.

25. Chronemics-
“Chronemics refers to the time and message
system, punctuality, amount of time spend time
another, and waiting time. The way we use time
provides a number of silent messages.”
• The amount of time we spend on a task or with a
problem is also a good indication of how much
importance we give it.

26. • It is important to remember that the rules and
customs about time vary widely from one
culture to another.

27. Sign Language-
It include the use of audio and visual signals
1. Audio(Sound)Signal:-
• In earlier times drum beating was used to make
important announcement first to inform people to
gather at a specified place.
• The working and timing of the education institute are
managed by the audio signal.

28. Few examples of audio signals-
Fire alarm, accident alarm, air raid, VIP motor code
alarm, machine breakdown alarm.

29. 2. Visual Signal:-
• Visual aids helps to get the message, across more
effectively by making messages interesting &
clarifying.
• Visual signal such as posters, drawings, cartoons,
photograph caricatures etc. are used to convey
messages for information.

30. For Examples:-
• Traffic lights& light at railway station & airports
convey relevant information to people.

31. Importance of Silence in Commination:-
• Silence in the communication also communicate to a
certain extent even it can effectively express the
response or reaction to communication.
• Silence, itself can express the many feelings.
• In daily life, silence is interpreted as assent.
• Silence after the point enables the audience to
assimilate it.

32. • A slight pause before an important points creates
curiosity so that the listener pays more attention.
• It can also be harmful in some cases.

33. Thank you..