The document discusses values, attitudes, and organizational behavior. It defines values as judgments about what is good or desirable. Attitudes contain three components - beliefs, feelings, and behaviors. Beliefs are ideas one holds about people and objects. Feelings are the emotions that result from one's beliefs. Behaviors are how people act based on their feelings. The document also defines job satisfaction as positive feelings about one's work and organizational commitment as identifying with and wishing to remain part of an organization.

1. VALUES & ATTITUDE : ORGN BEHAVIOR 1

2. • Basic convictions that a specific mode of conduct or end
state of existence is personally or socially preferable to an
opposite or converse mode of conduct or end state of
existence
• They contain a judgmental element in that they carry an
individual’s ideas as to what is right, good or desirable
• It defines what is good or bad , right or wrong
• They are the primary sources of our actions
VALUES & ATTITUDE : ORGN BEHAVIOR 2

3. • Represents goals to be achieved
• Desirable end state of existence such as
comfortable life, an exciting life, a world at
peace, a world at beauty, equality, etc.
• These are the goals that a person would like to
achieve during his lifetime
VALUES & ATTITUDE : ORGN BEHAVIOR 3

4. • Represents the means to achieve the goals
• Preferable modes of behavior or means of
achieving one’s terminal values
• It contains ambitious, broad minded, helpful,
honest, obedient, responsible, independent, self
controlled and so on.
VALUES & ATTITUDE : ORGN BEHAVIOR 4

5. • Evaluative statement or judgments concerning object,
people or events either favorable or unfavorable
• They reflect how we feel about something or someone
• They are our feelings, thoughts and behavioural tendencies
toward a specific object or situation
• For instance , When I say, “I like my job” I am expressing
my attitude about my work.
VALUES & ATTITUDE : ORGN BEHAVIOR 5

6. • Includes the beliefs that individual has about certain
person, object or situation
• Learned beliefs, such as, “you need to work long hours
to get ahead in this job”, lead to attitudes that have an
impact on behavior in the workplace.
• It is basically a mental process of evaluation
VALUES & ATTITUDE : ORGN BEHAVIOR 6

7. 2.
• Refers to a person’s feelings that result from his or her
beliefs
• A person who believes hard work earns promotions may
feel anger or frustration when he or she works hard but
is not promoted.
• Blood pressure & body language reflects changes in
emotions
VALUES & ATTITUDE : ORGN BEHAVIOR 7

8. 3.
• Refers to the individual’s behavior that occurs as a
result of his feelings about persons, objects, things
• An individual may complain, request a transfer, or be
less productive because he feels dissatisfied with work.
• The behavioral component of an attitude can be
measured by observing behavior or by asking a person
about behavior or intentions
VALUES & ATTITUDE : ORGN BEHAVIOR 8

9. • It refers to an individual’s general attitude towards his
job.
• A positive feeling about one’s job resulting from an
evaluation of its characteristics
• A person with a high level of job satisfaction holds
positive feeling about his/her job , while a dissatisfied
person holds negative feelings.
VALUES & ATTITUDE : ORGN BEHAVIOR 9

10. 2.
• The degree to which an employee identifies with a
particular organization and its goal and wishes to maintain
membership in the organization
• High organisational commitment means identifying with
one’s employing organisation
VALUES & ATTITUDE : ORGN BEHAVIOR 10

11. VALUES & ATTITUDE : ORGN BEHAVIOR 11